Import PST File error

  • Thread starter Thread starter oldmac2006
  • Start date Start date
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oldmac2006

G'day All, I have saved a outlook.pst file from one HDD to another HDD.
When I try to import it back into Outlook it gives first this error:
"Properties for this information service must be defined prior to use"
you can Click OK or Cancel. if you click OK another error pops up:
"Outlook.pst is not compatible with this verson of the personal folders
information".
I have done this task many times before but this is the second time in
week that this error has occurred on two different machines. The first
one was when I burnt the File to a Data DVD along with other files. I
assumed the burn had corrupted the File.
Running Outlook2000 on all machines.
Thanks for your help.
 
Import/Export is never the way to go with a pst, the options are primarily
designed for use with other format files.
With OL closed simply copy the pst.
Or within OL File>Open>Data File
Assuming the pst is on a hd, the read only flag is off, scanpst cannot
repair, then the origonal 'copy' process likely corrupted the pst
 
oldmac2006 said:
G'day All, I have saved a outlook.pst file from one HDD to another
HDD. When I try to import it back into Outlook it gives first this
error: "Properties for this information service must be defined prior
to use" you can Click OK or Cancel. if you click OK another error
pops up: "Outlook.pst is not compatible with this verson of the
personal folders information".
I have done this task many times before but this is the second time in
week that this error has occurred on two different machines. The first
one was when I burnt the File to a Data DVD along with other files. I
assumed the burn had corrupted the File.
Running Outlook2000 on all machines.
Click to expand...

Never export to or import from a PST. You lose information that way.

This puzzles me. The message you state you see is exactly the message you
would see if you were trying to import an Outlook 2003 (Unicode) PST into an
earlier version of Outlook. Make sure the PST is not read-only and that
SCANPST says it's OK. The use File>Open>Personal Folders File in Outlook to
open it.
 
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