import pictures in movie maker crashes instantly

  • Thread starter Thread starter Gibraltar
  • Start date Start date
G

Gibraltar

Hello
my friends windows movie maker instantly disappears when trying to import
pictures can anyone please help?
He is running xp home pentium 4 avg A.V. we have tried reinstalling movie
maker via system root :
1. Click Start , click Run , and then type the following command:
%systemroot%\inf

2. Click OK to open the INF folder.
3. Locate the file moviemk.inf
Right-click the file, and then click Install . This will reinstall the files
that Search needs to proceed normally.
but still no luck.

any help /advice greatly appreciated
Regards
Alan
 
Gibraltar said:
Hello
my friends windows movie maker instantly disappears when trying to
import pictures can anyone please help?
He is running xp home pentium 4 avg A.V. we have tried reinstalling
movie maker via system root :
1. Click Start , click Run , and then type the following command:
%systemroot%\inf

2. Click OK to open the INF folder.
3. Locate the file moviemk.inf
Right-click the file, and then click Install . This will reinstall
the files that Search needs to proceed normally.
but still no luck.

any help /advice greatly appreciated
Regards
Alan
Click to expand...
==================================
Some users have reported problems
after installing IE7. If this applies to your
situation ...uninstalling IE7 may be worth
a try.

(927177) How to uninstall Internet Explorer 7
http://support.microsoft.com/kb/927177/en-us

I've also seen a report that disabling the
ffdshow codec could be the fix. To accomplish
this...open Movie Maker and go to...Tools /
Options / Compatibility tab...Uncheck...
ffdshow / OK.

===
(You can disable ffdshow with this command:
regsvr32.exe /u "C:\Program Files\ffdshow\ffdshow.ax"
After running that command, the regular
DivX/XviD codecs will be used instead of ffdshow.
You can enable ffdshow again with this command:
regsvr32.exe "C:\Program Files\ffdshow\ffdshow.ax" )
===

More info:

Movie Maker 2 Crashes and Hangs
http://tinyurl.com/bqgyx


--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://support.microsoft.com/ph/695

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk
 
Hi John
Thank you very much for your prompt reply.
My friend is bringing over his computer later on and i will try your
suggestions .
will let you know how i got on .
Again, thank you.
Regards
 
Hi John
sorry for the delay
i tried your suggestion and unfortunately it did not work.
He has IE6 and running MM2.1 xp with service pack 2 thought i would
uninstall /Re-install sp2 but cannot detect it, the xp disk has sp2 on it
,maybe thats why i cannot locate sp2 in Add /remove.
any other suggestions?
Thanks for your help.
 
WHat file types are the pictures?
Does the crashing happen with any other file, like a wmv/wma/wav?
Have you tried importing the supplied Windows images?
 
Hi Graham
The crashes Happen when trying to import pictures ..videos & Audio or music.
music wma files.. pictures jpg files.
Please can you explain how to import the supplied windows images. ( do not
know much at all about MM.)
Thank you
Regards
 
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