Import data into custom fields on Outlook Forms

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have created a contact form suitable for Customer Support (not sales as per
Business Contact Manager) and managed to get it to be the default form in
Outlook 2003. The problem is that I need to get the information from Access
into Outlook and I can't seem to figure out how to map the fields to the
CUSTOM fields in the Outlook form.

IN ADDITION, is there a way for me to UPDATE the information once it is in
Outlook other than to manually edit the records? The Customers can change
their info in an Access DB online, and I would like to be able to retrieve
and update their records in Outlook. I was SORT of successful, but I don't
want to overwrite all the additional internal data and lose all the Journal
entries etc. associated with the customer.

Thanks.
 
You can't import to custom fields using the standard import wizard. You'll
need to write your own code or use a 3rd party product to accomplish that
(such as ours which can both import and update - see URL in sig line below).
You can also review other 3rd party options on Slipstick
(http://www.slipstick.com/addins/contacts.htm or
http://www.slipstick.com/addins/contact_management.htm and possibly other
pages on the site). You should be able to find a solution that best suits
your needs.

Karl

--
__________________________________________
Karl Timmermans - The Claxton Group
ContactGenie - Importer 1.3 / DataPorter 2.0
"Power contact importers for MS Outlook '2000/2003"
http://www.contactgenie.com
 
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