Import Address Book from Outlook 2002 to 2007

  • Thread starter Thread starter savannahsam
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savannahsam

I realize that part of this problem is not contac related but any and
all help is appreciated


I am running Outlook XP (2002) on Windows XP with automatic updates
for both Office and XP. I have two problems that I think are probably
related. The first problem is that I cannot delete or move any
messages and when I try to move or delete a message I get the message
"The message interface has returned an unknown error. If the problem
persists, restart Outlook" Either before or after I got the above
message the first time I also got the following message " Unable to
load personal free/busy. The XXXXXXXXXOutlook1.pst file has reached
its maximum size. Select data you no longer need and "delete them."
I am stuck in "no man's land" because the first problem will not let
me delete anything and I am not sure if the PST file being full is
involved in the first problem.
I need to remedy these problems and then I need to also to get the
instructions for moving the Address Book from the XP system to my
Laptop which is running Vista Premium with Outlook 2007. I want to
temporarily run Outlook on my laptop and then have it as a backup for
my Outlook functions.
 
What a mess. You've posted 10 problems in one post, not one. Start at the
beginning. List the steps you used to corrupt your current Outlook profile.
There is far more to this story than you've told. Don't even think of trying
to move your Outlook data to another installation until you've cleaned this
one up. For future reference there is no Address Book in Outlook. You will
need to migrate your entire Outlook data file, which right now appears to be
in shambles. Do tell us what you mean by "I want to temporarily run
Outlook." Very odd. Sounds like you have even another story to tell.
 
In addition to the advice from Russ, you will want to examine how large your
..pst file is - the error message indicates it has reached the maximum size
limit.

See this tool for assistance with trimming it down
http://www.slipstick.com/problems/repair2gbpst.asp.

You may find that taking this step first will allow you to solve the rest of
your issues.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, (e-mail address removed) asked:

| I realize that part of this problem is not contac related but any and
| all help is appreciated
|
|
| I am running Outlook XP (2002) on Windows XP with automatic updates
| for both Office and XP. I have two problems that I think are probably
| related. The first problem is that I cannot delete or move any
| messages and when I try to move or delete a message I get the message
| "The message interface has returned an unknown error. If the problem
| persists, restart Outlook" Either before or after I got the above
| message the first time I also got the following message " Unable to
| load personal free/busy. The XXXXXXXXXOutlook1.pst file has reached
| its maximum size. Select data you no longer need and "delete them."
| I am stuck in "no man's land" because the first problem will not let
| me delete anything and I am not sure if the PST file being full is
| involved in the first problem.
| I need to remedy these problems and then I need to also to get the
| instructions for moving the Address Book from the XP system to my
| Laptop which is running Vista Premium with Outlook 2007. I want to
| temporarily run Outlook on my laptop and then have it as a backup for
| my Outlook functions.
 
Thanks for your replies. What I tried to say was I would like to
cleanup (delete) old email messages etc in my PST file. I cannot
delete or move any items in the PST file because every time I try to
delete or move a file any where in Outlook it gives me the message
"The message interface has returned an unknown error. If the problem
persists, restart Outlook"
So this is what brought my comment I am in no mans land. I am fully
aware that all the Outlook info is stored in the PST file, the reason
I called it the address book was that what Outlook brings up when I
run the cursor over the address book icon.


so I am well aware that I need to clean up my PST file but
unfortunately I can not do it until I can delete a bunch of stuff,
mainly old messages. I was not aware that there limits on PST size
so I have kept all messages I have gotten for 5 years either archive
or in the deleted folder.
I think you answered one of my questions when you said I would have to
move my whole PST file to the laptop when all I wanted was to move the
"Contact" portion so I could have my email addresses on the laptop. I
am using my laptop now for my important emails but with no address
book.
Thanks for any help you can give.
 
On Sun, 07 Jun 2009 14:47:08 -0700, (e-mail address removed) wrote:
I do have on further question: Is there any application that reads the
PST file or any away to see what is in the PST file.
 
No. To open and clean up your .pst file, you need to run the .pst crop tool
to which I pointed.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, (e-mail address removed) asked:

| On Sun, 07 Jun 2009 14:47:08 -0700, (e-mail address removed) wrote:
| I do have on further question: Is there any application that reads the
| PST file or any away to see what is in the PST file.
|
|
|
|| I realize that part of this problem is not contac related but any and
|| all help is appreciated
||
||
|| I am running Outlook XP (2002) on Windows XP with automatic updates
|| for both Office and XP. I have two problems that I think are
|| probably related. The first problem is that I cannot delete or move
|| any messages and when I try to move or delete a message I get the
|| message "The message interface has returned an unknown error. If the
|| problem persists, restart Outlook" Either before or after I got
|| the above message the first time I also got the following message "
|| Unable to load personal free/busy. The XXXXXXXXXOutlook1.pst file
|| has reached its maximum size. Select data you no longer need and
|| "delete them." I am stuck in "no man's land" because the first
|| problem will not let me delete anything and I am not sure if the PST
|| file being full is involved in the first problem.
|| I need to remedy these problems and then I need to also to get the
|| instructions for moving the Address Book from the XP system to my
|| Laptop which is running Vista Premium with Outlook 2007. I want to
|| temporarily run Outlook on my laptop and then have it as a backup for
|| my Outlook functions.
 
Thanks for your replies. What I tried to say was I would like to
cleanup (delete) old email messages etc in my PST file. I cannot
delete or move any items in the PST file because every time I try to
delete or move a file any where in Outlook it gives me the message
"The message interface has returned an unknown error. If the problem
persists, restart Outlook"
Click to expand...

Try holding Shift when you attempt to delete the items. If that works, delete
a lot and then compact the PST.
 
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