imap and outlook problem

  • Thread starter Thread starter Phillipa Bloom
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Phillipa Bloom

I have been using Outlook 2000 to access emails on an imap server.
For some reason, it has stopped working and is telling me I can't
connect to server. I've checked everything and there doesn't seem to
be any changes either on my machine, the router or server. The ports
are open etc. Just don't know what to do - any help greatly
appreciated
 
Phillipa Bloom said:
I have been using Outlook 2000 to access emails on an imap server.
For some reason, it has stopped working and is telling me I can't
connect to server. I've checked everything and there doesn't seem to
be any changes either on my machine, the router or server. The ports
are open etc. Just don't know what to do - any help greatly
appreciated
Click to expand...

See if you can connect manually. Open a command prompt window and enter

telnet yourimapserver 143

You should see a banner that starts with "* OK yoursimapserver..." Login to
the IMAP server by typing:

a001 login yourusername yourpassword

You should see a response like:

a001 OK LOGIN completed

See if the inbox contains anything by typing

a002 select inbox

you should get a response like this:

* 1 EXISTS
* 0 RECENT
* OK [UIDVALIDITY 1127837470] UID validity status
* OK [UIDNEXT 2] Predicted next UID
* FLAGS (\Answered \Flagged \Deleted \Draft \Seen)
* OK [PERMANENTFLAGS (\Answered \Flagged \Deleted \Seen)] Permanent flags
* OK [UNSEEN 1] 1 is first unseen message in inbox
a002 OK [READ-WRITE] SELECT completed

If you get this far, you know the IMAP server is working. Log out with:

a003 logout

If you don't see this type of thing, then you IMAP server is the problem and
not Outlook. If it turns out to be Outlook, delete the IMAP account and
readd it. If that doesn't work, try a new mail profile.
 
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