Illegal Operation on Save

  • Thread starter Thread starter Michelle Belitz
  • Start date Start date
M

Michelle Belitz

I run a windows 2000 server. I host and maintain my own websites but I have
one customer that maintains their own site off of another internet provider
and has a different designer - I only host the domain on my server. Anyhow -
suddenly whenever they try to save a new page and / or changes - they get an
illegal operation and the typical XP "Send this error report to Microsoft"
box. Now I can log onto the site - create a new test page and save it
without any troubles but the customer can't (who is on another internet
service) and the web page designer can't (who is also on a completely
different service) - so is this a Frontpage issue? A windows server 200
issue? Or is this something to do with the server not allowing outisde IP
addresses?

Any suggestions would be greatly appreciated!

Michelle
 
Have you or they tried the usual repairs
1) In Windows Explorer Find and delete all FP Temp Files
2) In Windows Explorer Find and delete all hidden *.web files
3) In Windows Explorer Find and delete the file CMDUI.PRF
4) Disable or Uninstall any FP Addins
5) Run a Repair / Reinstall on FP & IE
6) Install all Service Packs for your OS, IE, and MS Office


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| I run a windows 2000 server. I host and maintain my own websites but I have
| one customer that maintains their own site off of another internet provider
| and has a different designer - I only host the domain on my server. Anyhow -
| suddenly whenever they try to save a new page and / or changes - they get an
| illegal operation and the typical XP "Send this error report to Microsoft"
| box. Now I can log onto the site - create a new test page and save it
| without any troubles but the customer can't (who is on another internet
| service) and the web page designer can't (who is also on a completely
| different service) - so is this a Frontpage issue? A windows server 200
| issue? Or is this something to do with the server not allowing outisde IP
| addresses?
|
| Any suggestions would be greatly appreciated!
|
| Michelle
|
|
 
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