Hi Quill,
Please contact UBISOFT customer support and make
arrangements for a replacement DVD for the one that broke.
--
Cheers, Windows XP MVP Shell / User
Jimmy S.
http://mvp.support.microsoft.com
Visit my MSN Zone.com and Gaming Help Site:
http://mvps.org/nibblesnbits
MS Games Help and Support Center:
http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
|
|
| "Jimmy S." wrote:
|
| >
| > | Hi,
| > | I have tried to install Il-2 Forgotten Battles, but after it has completed
| > | the process and go to play, the il2fb.exe won't work, and an error message
| > | comes up saying it is a bad image. Any ideas anyone?
| > | Thanks
| >
| > Hi Maurice,
| >
| > That type of error could mean the CD is corrupt... Check the CD
| > and the CD Player. Clean both using a Cleaning Kit, and check for
| > scratches on the CD. Try installing the game on another computer,
| > if the game installs, the culprit is probably your CD ROM drive if it
| > doesn't install then it's the CD, in which case you need to replace it.
| >
| > Before replacing the CD, try copying it to your hard drive and then
| > run the setup / installation program from there. To copy the CD go
| > to My Computer, Right-Click the CD, Choose "Copy", then Right-
| > Click on your Hard Drive, Choose "Paste".
| >
| > Uninstall the game using Add-Remove programs before attempting
| > to reinstall it. (Start / Control Panel / Add-Remove Programs).
| >
| > Here are three basic troubleshooting steps which I recommend:
| >
| > 1. To see if it's a software conflict: Temporarily disable Startup
| > programs one at a time, starting with Firewall, Antivirus, and ad
| > blockers using:
http://new.jtsoft2001.com/windows/startup.php
| >
| > You can lookup what a program does before you disable it here:
| >
http://www.sysinfo.org/startuplist.php
| >
| > 2. Run a virus scan at:
http://housecall.antivirus.com Afterwards
| > Download & Run Spybot from:
http://security.kolla.de and/or
| > Adaware (
www.lavasoftusa.com) to remove any Spyware/Adware.
| >
| > 3. Click My Computer / Rightclick the Drive & Choose Properties
| > / Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
| > the "Error-Checking" and "Defragmentation" utilities.
| >
| > If nothing including those 3 steps have resolved the problem so far,
| > here's more basic troubleshooting steps and information including:
| > The Safedisc patch
| > How to check CD for imperfections, and
| > How to Disable Virtual CD rom drives which is described at:
| >
http://tinyurl.com/2387c (EA General Support Page) and also:
| >
| > How to Troubleshoot Disc-Reading Issues
| > Error Messages That May Be Caused by Disc-Reading Issues
| > Troubleshoot Error Messages
| > Examine the Disc
| > Clean the Disc
| > Test the Disc in a Different Drive
| > Clean the Drive
| > Test Disc Read with Copy or Xcopy
| > Quit Unnecessary Software
| > Switch the Drive Controller to DMA Mode, and
| > How to Troubleshoot DVD Error Messages is available in this
| > MS Article:
http://support.microsoft.com/default.aspx?kbid=321641
| >
| > --
| > Cheers, Windows XP MVP Shell / User
| > Jimmy S.
http://mvp.support.microsoft.com
| >
| > Game FAQs:
http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
| > Visit my Zone.com / Gaming Helpsite:
http://nibblesnbits.tk or Call / Contact
| > MS Support at:
http://support.microsoft.com/default.aspx?scid=sz;en-us;top
| > My advice is donated "AS IS" without warranty; nor do I confer any rights.
| > _________________________________________________________
| >
| >
| >
| >
| > Hi ,this is sortof off the subject but,
|
| i was wondering if you could please copy me the 2nd disk of il2 sturmovik
| forgotten battles,as i have brought it ,registered and everything, but then
| one day the cd snapped in the dvd drive. So if you could please contact me,
| i would glady pay you some money and pay for shipping etc.
|
| thanks.
|
| Bye the way,my name on ubisoft is "quill" ,i hope i can battle you sometime.
|
|
| please contact me at (e-mail address removed)
