- Joined
- Mar 5, 2002
- Messages
- 25,753
- Reaction score
- 1,211
Step one - Check that all connections have been properly made.
Step two - Check set up in user manual. Wherever possible, please try to check your iiyama product with alternate equipment before contacting the iiyama customer service help desk.
Step three - If the fault cannot be cured by the above means, call the iiyama customer service helpdesk on 0870 224 9595. Please have ready to hand the following details: model number, serial number and date of purchase*.
Step four - Your fault will be registered and you will be issued with a returns number, which you must quote on all paperwork relating to the defective unit.
Step five - Please retain any of your leads and manuals. Replacement/returned units will not include these sundry items.
Step six - Please ensure your product is clean and presentable before packaging in original box for collection.
* Proof of purchase may be required
I just realised my faulty Iiyama is under warranty, shame they don't work Saturdays.