IIS 5.0 W3Svc will not start eventids 202 116 7023

  • Thread starter Thread starter RM-admin
  • Start date Start date
R

RM-admin

I have a single Windows 2000 Server in a small domain. The local Intranet
site is hosted off of this Server with IIS 5.0. The server is updated to SP4
with all security patches. The IIS service sometimes starts after reboot but
the admin page is inaccessible as is the IIS Admin mmc. I am not sure but it
seems to be an issue with the registry or metabase. I have resinstalled IIS
5.0 several times to resolve and looked at several KB articles. Where should
I begin?
I have a MPS report if needed.
---------------------
Event Type: Error
Event Source: LicenseService
Event Category: None
Event ID: 202
Date: 11/27/2007
Time: 11:39:37 AM
User: N/A
Computer: VADER
Description:
The product IIS 5.0 is out of licenses. Use License Manager from the
Administrative Tools folder

No reason why we should be receiving this message. should have 10 CALS and
only 1-4 simulataneous connections
-----------------------------
cannot start www service or iis services.
Event Type: Error
Event Source: W3SVC
Event Category: None
Event ID: 116
Date: 11/27/2007
Time: 2:39:31 PM
User: N/A
Computer: VADER
Description:
The service metabase path '/LM/W3SVC/' could not be opened. The data is the
error code.
Data:
0000: 03 00 00 00 ....

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 11/27/2007
Time: 2:39:31 PM
User: N/A
Computer: VADER
Description:
The World Wide Web Publishing Service service terminated with the following
error:
The system cannot find the path specified.

I verified the path, ok. C:\WINNT\system32\inetsrv\inetinfo.exe
reinstalled iis no nntp or ftp
uninstalled the web based ManagEngine OpMananager 6.0 console app
Can use XP Pro Workstation to logon to iis admin mmc but nothing shows up.
Sometimes allows me to restart iis services but gives error service has not
been started. Sometimes I cannot connect to the server remotely via mmc only
RDP

Error:
IIS Setup encountered an error. Please check the C:\WINNT\iis5.log file for
further information.
***
log looks good for last install today, no fails on reinstall. Can send log
if needed.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 11/27/2007
Time: 4:18:42 PM
User: N/A
Computer: VADER
Description:
The World Wide Web Publishing Service service terminated with the following
error:
The system cannot find the path specified.

Event Type: Error
Event Source: W3SVC
Event Category: None
Event ID: 116
Date: 11/27/2007
Time: 4:18:42 PM
User: N/A
Computer: VADER
Description:
The service metabase path '/LM/W3SVC/' could not be opened. The data is the
error code.
Data:
0000: 03 00 00 00 ....


http://support.microsoft.com/kb/327649
HKEY_LOCAL_MACHINE\Software\Microsoft\Rpc\Internet does not exist. not the
issue
http://support.microsoft.com/kb/295162
gave administrators full control, still same issue starting w3svc
C:\>net start w3svc
The World Wide Web Publishing Service service is starting.
The World Wide Web Publishing Service service could not be started.
A system error has occurred.
System error 3 has occurred.
The system cannot find the path specified.
C:\>net start iisadmin
The requested service has already been started.
More help is available by typing NET HELPMSG 2182

Rebuilding the server and domain is not an option at present.
 
RM-admin said:
I have a single Windows 2000 Server in a small domain. The local Intranet
site is hosted off of this Server with IIS 5.0. The server is updated to SP4
with all security patches. The IIS service sometimes starts after reboot but
the admin page is inaccessible as is the IIS Admin mmc. I am not sure but it
seems to be an issue with the registry or metabase. I have resinstalled IIS
5.0 several times to resolve and looked at several KB articles. Where should
I begin?
I have a MPS report if needed.
---------------------
Event Type: Error
Event Source: LicenseService
Event Category: None
Event ID: 202
Date: 11/27/2007
Time: 11:39:37 AM
User: N/A
Computer: VADER
Description:
The product IIS 5.0 is out of licenses. Use License Manager from the
Administrative Tools folder

No reason why we should be receiving this message. should have 10 CALS and
only 1-4 simulataneous connections
Click to expand...

How to reset License Manager information
http://support.microsoft.com/kb/153140/

You can safely disable the License Logging Service, it never worked
properly and your server will run fine without it.

Description of the License Logging Service in Windows Server operating
systems
http://support.microsoft.com/kb/824196

-----------------------------
cannot start www service or iis services.
Event Type: Error
Event Source: W3SVC
Event Category: None
Event ID: 116
Date: 11/27/2007
Time: 2:39:31 PM
User: N/A
Computer: VADER
Description:
The service metabase path '/LM/W3SVC/' could not be opened. The data is the
error code.
Data:
0000: 03 00 00 00 ....

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 11/27/2007
Time: 2:39:31 PM
User: N/A
Computer: VADER
Description:
The World Wide Web Publishing Service service terminated with the following
error:
The system cannot find the path specified.
Click to expand...

Did you have a look here?

IIS services do not start and you receive a "The specified handle is
invalid" error message when you try to start the Internet Services
Manager on a Windows 2000 Server-based computer
http://support.microsoft.com/kb/884872

John
 
John,

I did see the post but it seemed very intrusive and the resolution required
that you need to know the origination time and date. I do not know this
since the issue began before I was on board. Have you performed this fix on
a system and what risks will I be taking as this is a production server?


--
RM Administrator
Austin Texas ---- Yee-Haw!!

"The are no stupid questions, only stupid people"

"Only robots reboot"
 
OK under C:\Documents and Settings\All Users\Application
Data\Microsoft\Crypto\RSA\MachineKeys I have the following keys and modified
dates. Should I just guess?

Name Modified
c2319c42033a5ca7f44e731bfd3fa2b5_d24924dc-970d-438e-8af7-70071fa306f5
Thursday, October 27, 2005, 11:30:53 A
b9a0f979cb5688b348eba598201c713c_d24924dc-970d-438e-8af7-70071fa306f5 Monday, December 05, 2005, 1:44:49 P
5cfae0f815359f42bddd34f5a674b8bf_d24924dc-970d-438e-8af7-70071fa306f5 Tuesday, September 26, 2006, 1:02:15 P
cfb9f90a4105b517ec861064e4333b36_d24924dc-970d-438e-8af7-70071fa306f5 Sunday, November 05, 2006, 10:37:23 P
fc1e3851f429ea606d6ff1e01a5229f1_d24924dc-970d-438e-8af7-70071fa306f5 Tuesday, October 16, 2007, 1:20:43 P
07cdc27fa6cbc114fbef1aae68621fcd_d24924dc-970d-438e-8af7-70071fa306f5 Wednesday, November 14, 2007, 3:17:17 P
7a436fe806e483969f48a894af2fe9a1_d24924dc-970d-438e-8af7-70071fa306f5 Wednesday, November 14, 2007, 3:17:17 P
786999f5617b331428135848d30802a1_d24924dc-970d-438e-8af7-70071fa306f5 Wednesday, November 14, 2007, 4:08:37 PM
--
RM Administrator
Austin Texas ---- Yee-Haw!!

"The are no stupid questions, only stupid people"

"Only robots reboot"
 
You can look/sort through the Event Log and see if you can find when the
error started to happen. I have never tried this fix and I cannot tell
you what the outcome will be, I wouldn't try to guess on the file to
delete. Note that the article states that you need to apply the hotfix
after you delete the file and do the registry fix. Maybe someone else
has more in depth experience with IIS and they might be able to offer
further help. If you cannot get answers here you may want to post to
one of the IIS groups.

news://msnews.microsoft.com/microsoft.public.inetserver.iis

John
 
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