IExplorer keeps crashing with kernel32.dll error message

  • Thread starter Thread starter RFant
  • Start date Start date
R

RFant

When I launch IE I get an immediate "IE has encountered a problem and
needs to close" message. When I close that I get "Iexplorer has caused
an error in Kernel32.dll. Iexplorer will now close. If you continue to
experience problems try restarting your computer".
HELP!!!!!!!!
I need IE for work and I can't find anything on Microsoft that addresses
the problem.
 
-----Original Message-----
When I launch IE I get an immediate "IE has encountered a problem and
needs to close" message. When I close that I get "Iexplorer has caused
an error in Kernel32.dll. Iexplorer will now close. If you continue to
experience problems try restarting your computer".
HELP!!!!!!!!
I need IE for work and I can't find anything on Microsoft that addresses
the problem.

.
I am having the same problem but I can use the internet
Click to expand...
but the error message is still there and the only way I
can get rid of it is to reboot my computer in fact it is
on my screen right now! my norton utilies has Quarantined
three viruses verifierbug, blackbox, and dummy. I don't
know if they have anything to do with the problem because
like you I can't find any HELP!
 
IE 6.

Try this: Tools > Internet Options > Advanced > Browsing
Uncheck the Enable 3rd party browser extensions

If this clears your problem then find out who the culprit(s) is/are with
these tools.

Let AD-Aware Scan your system for advertising Spyware
http://www.lavasoftusa.com

and:

SpyBot-S&D
http://security.kolla.de/

p.s Reset the 3rd party browser setting.

More: This may be caused by a third-party program (adware, spyware,
parasite).
Get AdAware and SpyBot and run them both. Keep them up to date.
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
 
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