IEXPLORE, KERNEL32.DLL & 018f:bff9db61 Error

[Guest]

I get the 'IEXPLORE invalid page fault/kernel32.dll' error message if I close
down the "last" internet window to the desktop before disconnecting or if I
disconnect and then close down the internet window and go back to the desktop.
I've tried the I/E repair and that didn't fix it. I reinstalled IE6 SP1 and
the updates but that didn't fix the issue.
What files might be corrupted or what areas[registry?] should I investigate?

 

[PA Bear]

Windows version?

You may need new video drivers. Check the website of your video board or
computer manufacturer. Meanwhile, you can do the following:

1. Use the default mouse pointers.

2. Turn down your color depth. (Right click the desktop and choose
Properties | Appearance | Settings) Some people find that increasing color
depth helps.

3. Turn down your graphics hardware acceleration. (Start | Settings |
Control Panel | System | Performance | Graphics button) You will see
little, if any, performance degradation.

4. Turn off your desktop wallpaper.

If these make the problem go away you need new video drivers.

Also check your system for "hijackware":

Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

Update your virus definitions and then run a full system scan. From now on,
do both daily.

 

[Guest]

I'm running Win98se. Your step 2, I don't see an item called 'color depth'
under Settings. Can you explain what I should look for? I have been running
Zone Alarm Pro and Norton's A/V software with updated definition files.
--
Mr. Sparky Watts

Windows version?

You may need new video drivers. Check the website of your video board or
computer manufacturer. Meanwhile, you can do the following:

1. Use the default mouse pointers.

2. Turn down your color depth. (Right click the desktop and choose
Properties | Appearance | Settings) Some people find that increasing color
depth helps.

3. Turn down your graphics hardware acceleration. (Start | Settings |
Control Panel | System | Performance | Graphics button) You will see
little, if any, performance degradation.

4. Turn off your desktop wallpaper.

If these make the problem go away you need new video drivers.

Also check your system for "hijackware":

Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

Update your virus definitions and then run a full system scan. From now on,
do both daily.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security

I get the 'IEXPLORE invalid page fault/kernel32.dll' error message if I
close down the "last" internet window to the desktop before disconnecting
or if I disconnect and then close down the internet window and go back to
the desktop. I've tried the I/E repair and that didn't fix it. I
reinstalled IE6 SP1 and the updates but that didn't fix the issue.
What files might be corrupted or what areas[registry?] should I
investigate?

 

[PA Bear]

Try 'color quality' instead.

I'm running Win98se. Your step 2, I don't see an item called 'color depth'
under Settings. Can you explain what I should look for? I have been
running
Zone Alarm Pro and Norton's A/V software with updated definition files.

Windows version?

You may need new video drivers. Check the website of your video board or
computer manufacturer. Meanwhile, you can do the following:

1. Use the default mouse pointers.

2. Turn down your color depth. (Right click the desktop and choose
Properties | Appearance | Settings) Some people find that increasing
color
depth helps.

3. Turn down your graphics hardware acceleration. (Start | Settings |
Control Panel | System | Performance | Graphics button) You will see
little, if any, performance degradation.

4. Turn off your desktop wallpaper.

If these make the problem go away you need new video drivers.

Also check your system for "hijackware":

Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

Update your virus definitions and then run a full system scan. From now
on, do both daily.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security

I get the 'IEXPLORE invalid page fault/kernel32.dll' error message if I
close down the "last" internet window to the desktop before
disconnecting
or if I disconnect and then close down the internet window and go back
to
the desktop. I've tried the I/E repair and that didn't fix it. I
reinstalled IE6 SP1 and the updates but that didn't fix the issue.
What files might be corrupted or what areas[registry?] should I
investigate?

 

[Guest]

I uninstalled the Nvidia drivers, rebooted the system, reinstalled the
drivers and rebooted the system but still when I close the 'final' window or
disconnect window first after being online, I still get the IEXPLORE error.
--
Mr. Sparky Watts

Try 'color quality' instead.

I'm running Win98se. Your step 2, I don't see an item called 'color depth'
under Settings. Can you explain what I should look for? I have been
running
Zone Alarm Pro and Norton's A/V software with updated definition files.

Windows version?

You may need new video drivers. Check the website of your video board or
computer manufacturer. Meanwhile, you can do the following:

1. Use the default mouse pointers.

2. Turn down your color depth. (Right click the desktop and choose
Properties | Appearance | Settings) Some people find that increasing
color
depth helps.

3. Turn down your graphics hardware acceleration. (Start | Settings |
Control Panel | System | Performance | Graphics button) You will see
little, if any, performance degradation.

4. Turn off your desktop wallpaper.

If these make the problem go away you need new video drivers.

Also check your system for "hijackware":

Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

Update your virus definitions and then run a full system scan. From now
on, do both daily.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security

Sparky Watts wrote:
I get the 'IEXPLORE invalid page fault/kernel32.dll' error message if I
close down the "last" internet window to the desktop before
disconnecting
or if I disconnect and then close down the internet window and go back
to
the desktop. I've tried the I/E repair and that didn't fix it. I
reinstalled IE6 SP1 and the updates but that didn't fix the issue.
What files might be corrupted or what areas[registry?] should I
investigate?

 

[Robert Aldwinckle]

[Subject: IEXPLORE, KERNEL32.DLL & 018f:bff9db61 Error]
You may need new video drivers.

I uninstalled the Nvidia drivers, rebooted the system, reinstalled the
drivers and rebooted the system but still when I close the 'final' window or
disconnect window first after being online, I still get the IEXPLORE error.

The video driver cause was just a guess based on frequency of occurrence
with this symptom. These days I suspect crashes in the kernel (even at the
magic BFF... addresses) are just as likely to be symptoms of malware.


---

--
Mr. Sparky Watts

Try 'color quality' instead.

I'm running Win98se. Your step 2, I don't see an item called 'color depth'
under Settings. Can you explain what I should look for? I have been
running
Zone Alarm Pro and Norton's A/V software with updated definition files.

Windows version?

You may need new video drivers. Check the website of your video board or
computer manufacturer. Meanwhile, you can do the following:

1. Use the default mouse pointers.

2. Turn down your color depth. (Right click the desktop and choose
Properties | Appearance | Settings) Some people find that increasing
color
depth helps.

3. Turn down your graphics hardware acceleration. (Start | Settings |
Control Panel | System | Performance | Graphics button) You will see
little, if any, performance degradation.

4. Turn off your desktop wallpaper.

If these make the problem go away you need new video drivers.

Also check your system for "hijackware":

Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

Update your virus definitions and then run a full system scan. From now
on, do both daily.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security

Sparky Watts wrote:
I get the 'IEXPLORE invalid page fault/kernel32.dll' error message if I
close down the "last" internet window to the desktop before
disconnecting
or if I disconnect and then close down the internet window and go back
to
the desktop. I've tried the I/E repair and that didn't fix it. I
reinstalled IE6 SP1 and the updates but that didn't fix the issue.
What files might be corrupted or what areas[registry?] should I
investigate?

 

[Guest]

I've run Adware, with the latest 'defs', and it found nothing. How do I
restore/rebuild the "kernel" to which you refer?
--
Mr. Sparky Watts

[Subject: IEXPLORE, KERNEL32.DLL & 018f:bff9db61 Error]
You may need new video drivers.

I uninstalled the Nvidia drivers, rebooted the system, reinstalled the
drivers and rebooted the system but still when I close the 'final' window or
disconnect window first after being online, I still get the IEXPLORE error.

The video driver cause was just a guess based on frequency of occurrence
with this symptom. These days I suspect crashes in the kernel (even at the
magic BFF... addresses) are just as likely to be symptoms of malware.


---

--
Mr. Sparky Watts

Try 'color quality' instead.

Sparky Watts wrote:
I'm running Win98se. Your step 2, I don't see an item called 'color depth'
under Settings. Can you explain what I should look for? I have been
running
Zone Alarm Pro and Norton's A/V software with updated definition files.

Windows version?

You may need new video drivers. Check the website of your video board or
computer manufacturer. Meanwhile, you can do the following:

1. Use the default mouse pointers.

2. Turn down your color depth. (Right click the desktop and choose
Properties | Appearance | Settings) Some people find that increasing
color
depth helps.

3. Turn down your graphics hardware acceleration. (Start | Settings |
Control Panel | System | Performance | Graphics button) You will see
little, if any, performance degradation.

4. Turn off your desktop wallpaper.

If these make the problem go away you need new video drivers.

Also check your system for "hijackware":

Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

Update your virus definitions and then run a full system scan. From now
on, do both daily.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security

Sparky Watts wrote:
I get the 'IEXPLORE invalid page fault/kernel32.dll' error message if I
close down the "last" internet window to the desktop before
disconnecting
or if I disconnect and then close down the internet window and go back
to
the desktop. I've tried the I/E repair and that didn't fix it. I
reinstalled IE6 SP1 and the updates but that didn't fix the issue.
What files might be corrupted or what areas[registry?] should I
investigate?

 

[PA Bear]

Running *Ad-aware* alone is hardly enough, I'm afraid.

Check for Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security

I've run Adware, with the latest 'defs', and it found nothing. How do I
restore/rebuild the "kernel" to which you refer?

[Subject: IEXPLORE, KERNEL32.DLL & 018f:bff9db61 Error]

You may need new video drivers.

I uninstalled the Nvidia drivers, rebooted the system, reinstalled the
drivers and rebooted the system but still when I close the 'final'
window
or disconnect window first after being online, I still get the IEXPLORE
error.

Also check your system for "hijackware":

The video driver cause was just a guess based on frequency of occurrence
with this symptom. These days I suspect crashes in the kernel (even at
the
magic BFF... addresses) are just as likely to be symptoms of malware.


---

--
Mr. Sparky Watts


:

Try 'color quality' instead.

Sparky Watts wrote:
I'm running Win98se. Your step 2, I don't see an item called 'color
depth' under Settings. Can you explain what I should look for? I have
been running
Zone Alarm Pro and Norton's A/V software with updated definition
files.

Windows version?

You may need new video drivers. Check the website of your video
board
or computer manufacturer. Meanwhile, you can do the following:

1. Use the default mouse pointers.

2. Turn down your color depth. (Right click the desktop and choose
Properties | Appearance | Settings) Some people find that increasing
color
depth helps.

3. Turn down your graphics hardware acceleration. (Start | Settings
|
Control Panel | System | Performance | Graphics button) You will see
little, if any, performance degradation.

4. Turn off your desktop wallpaper.

If these make the problem go away you need new video drivers.

Also check your system for "hijackware":

Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

Update your virus definitions and then run a full system scan. From
now on, do both daily.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security

Sparky Watts wrote:
I get the 'IEXPLORE invalid page fault/kernel32.dll' error message
if
I close down the "last" internet window to the desktop before
disconnecting
or if I disconnect and then close down the internet window and go
back
to
the desktop. I've tried the I/E repair and that didn't fix it. I
reinstalled IE6 SP1 and the updates but that didn't fix the issue.
What files might be corrupted or what areas[registry?] should I
investigate?

 

[Robert Aldwinckle]

I've run Adware, with the latest 'defs', and it found nothing. How do I
restore/rebuild the "kernel" to which you refer?

Have you missed the point?

There is very likely nothing wrong with your kernel.
The problem would be caused by interference with modules which call it
by third-party programs which have hooked into them or otherwise
caused incompatibilities in the call stack.

PA Bear gave you more suggestions than just Ad-Aware (I assume you mean.)


---

--
Mr. Sparky Watts

[Subject: IEXPLORE, KERNEL32.DLL & 018f:bff9db61 Error]

You may need new video drivers.

I uninstalled the Nvidia drivers, rebooted the system, reinstalled the
drivers and rebooted the system but still when I close the 'final' window or
disconnect window first after being online, I still get the IEXPLORE error.

Also check your system for "hijackware":

The video driver cause was just a guess based on frequency of occurrence
with this symptom. These days I suspect crashes in the kernel (even at the
magic BFF... addresses) are just as likely to be symptoms of malware.


---

--
Mr. Sparky Watts


:

Try 'color quality' instead.

Sparky Watts wrote:
I'm running Win98se. Your step 2, I don't see an item called 'color depth'
under Settings. Can you explain what I should look for? I have been
running
Zone Alarm Pro and Norton's A/V software with updated definition files.

Windows version?

You may need new video drivers. Check the website of your video board or
computer manufacturer. Meanwhile, you can do the following:

1. Use the default mouse pointers.

2. Turn down your color depth. (Right click the desktop and choose
Properties | Appearance | Settings) Some people find that increasing
color
depth helps.

3. Turn down your graphics hardware acceleration. (Start | Settings |
Control Panel | System | Performance | Graphics button) You will see
little, if any, performance degradation.

4. Turn off your desktop wallpaper.

If these make the problem go away you need new video drivers.

Also check your system for "hijackware":

Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

Update your virus definitions and then run a full system scan. From now
on, do both daily.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security

Sparky Watts wrote:
I get the 'IEXPLORE invalid page fault/kernel32.dll' error message if I
close down the "last" internet window to the desktop before
disconnecting
or if I disconnect and then close down the internet window and go back
to
the desktop. I've tried the I/E repair and that didn't fix it. I
reinstalled IE6 SP1 and the updates but that didn't fix the issue.
What files might be corrupted or what areas[registry?] should I
investigate?

 

[Guest]

I've started investigating the sites you mention and will download the
HijackThis and CWshredder however I did find this site
[http://inetexplorer.mvps.org/Darnit.htm] no longer functional.
--
Mr. Sparky Watts

Running *Ad-aware* alone is hardly enough, I'm afraid.

Check for Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security

I've run Adware, with the latest 'defs', and it found nothing. How do I
restore/rebuild the "kernel" to which you refer?

....
[Subject: IEXPLORE, KERNEL32.DLL & 018f:bff9db61 Error]

You may need new video drivers.

I uninstalled the Nvidia drivers, rebooted the system, reinstalled the
drivers and rebooted the system but still when I close the 'final'
window
or disconnect window first after being online, I still get the IEXPLORE
error.


Also check your system for "hijackware":

The video driver cause was just a guess based on frequency of occurrence
with this symptom. These days I suspect crashes in the kernel (even at
the
magic BFF... addresses) are just as likely to be symptoms of malware.


---



--
Mr. Sparky Watts


:

Try 'color quality' instead.

Sparky Watts wrote:
I'm running Win98se. Your step 2, I don't see an item called 'color
depth' under Settings. Can you explain what I should look for? I have
been running
Zone Alarm Pro and Norton's A/V software with updated definition
files.

Windows version?

You may need new video drivers. Check the website of your video
board
or computer manufacturer. Meanwhile, you can do the following:

1. Use the default mouse pointers.

2. Turn down your color depth. (Right click the desktop and choose
Properties | Appearance | Settings) Some people find that increasing
color
depth helps.

3. Turn down your graphics hardware acceleration. (Start | Settings
|
Control Panel | System | Performance | Graphics button) You will see
little, if any, performance degradation.

4. Turn off your desktop wallpaper.

If these make the problem go away you need new video drivers.

Also check your system for "hijackware":

Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

Update your virus definitions and then run a full system scan. From
now on, do both daily.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security

Sparky Watts wrote:
I get the 'IEXPLORE invalid page fault/kernel32.dll' error message
if
I close down the "last" internet window to the desktop before
disconnecting
or if I disconnect and then close down the internet window and go
back
to
the desktop. I've tried the I/E repair and that didn't fix it. I
reinstalled IE6 SP1 and the updates but that didn't fix the issue.
What files might be corrupted or what areas[registry?] should I
investigate?

 

[PA Bear]

=> http://inetexplorer.mvps.org/archive/Darnit.htm or
http://inetexplorer.mvps.org/prevention.html
--
~PA Bear

I've started investigating the sites you mention and will download the
HijackThis and CWshredder however I did find this site
[http://inetexplorer.mvps.org/Darnit.htm] no longer functional.

Running *Ad-aware* alone is hardly enough, I'm afraid.

Check for Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security

I've run Adware, with the latest 'defs', and it found nothing. How do
I restore/rebuild the "kernel" to which you refer?

message ....
[Subject: IEXPLORE, KERNEL32.DLL & 018f:bff9db61 Error]

You may need new video drivers.

I uninstalled the Nvidia drivers, rebooted the system,
reinstalled the drivers and rebooted the system but still when I
close the 'final' window
or disconnect window first after being online, I still get the
IEXPLORE error.


Also check your system for "hijackware":

The video driver cause was just a guess based on frequency of
occurrence with this symptom. These days I suspect crashes in the
kernel (even at the
magic BFF... addresses) are just as likely to be symptoms of
malware.


---



--
Mr. Sparky Watts


:

Try 'color quality' instead.

Sparky Watts wrote:
I'm running Win98se. Your step 2, I don't see an item called
'color depth' under Settings. Can you explain what I should
look for? I have been running
Zone Alarm Pro and Norton's A/V software with updated
definition files.

Windows version?

You may need new video drivers. Check the website of your
video board
or computer manufacturer. Meanwhile, you can do the
following:

1. Use the default mouse pointers.

2. Turn down your color depth. (Right click the desktop
and choose Properties | Appearance | Settings) Some people
find that increasing color
depth helps.

3. Turn down your graphics hardware acceleration. (Start
| Settings

Control Panel | System | Performance | Graphics button)
You will see little, if any, performance degradation.

4. Turn off your desktop wallpaper.

If these make the problem go away you need new video
drivers.

Also check your system for "hijackware":

Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

Update your virus definitions and then run a full system
scan. From now on, do both daily.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security

Sparky Watts wrote:
I get the 'IEXPLORE invalid page fault/kernel32.dll'
error message if
I close down the "last" internet window to the desktop
before disconnecting
or if I disconnect and then close down the internet
window and go back
to
the desktop. I've tried the I/E repair and that didn't
fix it. I reinstalled IE6 SP1 and the updates but that
didn't fix the issue. What files might be corrupted or
what areas[registry?] should I investigate?