IEXPLORE-Failed to get data for 'ad'

  • Thread starter Thread starter Gary
  • Start date Start date
G

Gary

Does anyone have a solution for this? I have a user that
when she goes to open internet explorer she gets an
error "Failed to get data for ad". This error regenerates
and does not allow her to browse. I removed explorer and
reinstalled it and I am still getting the same error. Any
help would be greatly appreciated.

Gary
 
Gary,

Download Ad-Aware from www.lavasoftusa.com, scan the system and eliminate the malware products. Re-apply the above fix if necessary. ** Remember to update the pattern file using WebUpdate in Ad-Aware **

--
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k
-------------------------------------------
Computer viruses: description, prevention, and recovery:
http://support.microsoft.com/?kbid=129972
-------------------------------------------


Does anyone have a solution for this? I have a user that
when she goes to open internet explorer she gets an
error "Failed to get data for ad". This error regenerates
and does not allow her to browse. I removed explorer and
reinstalled it and I am still getting the same error. Any
help would be greatly appreciated.

Gary
 
Disable all third-party browser extensions (inetcpl.cpl) > Advanced tab. And browse the internet. Or, download Ad-aware from other system.

--
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k
-------------------------------------------
Computer viruses: description, prevention, and recovery:
http://support.microsoft.com/?kbid=129972
-------------------------------------------


gary said:
-----Original Message-----
Gary,

Download Ad-Aware from www.lavasoftusa.com, scan the
Click to expand...
system and eliminate the malware products. Re-apply the
above fix if necessary. ** Remember to update the pattern
file using WebUpdate in Ad-Aware **message news:[email protected]...
 
There's a good possibility that this is being caused by a third-party
program (adware, spyware, parasite).
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

You may need to run the removal tool if you find this nasty one.
CoolWebSearch - CWS http://www.spywareinfo.com/articles/cws/
More: Complete list by variant with up-to-date information.
http://www.merijn.org/cwschronicles.html
More:Direct Download: Removal tool.
http://www.merijn.org/files/cwshredder.zip
 
I tried the adware tool and and the cws removal tool and
nohting is happening...is there any other solution.
 
I've run adaware (updated) and it still didn't help, same
with spybot.
-----Original Message-----
Disable all third-party browser extensions (inetcpl.cpl) >
Click to expand...
Advanced tab. And browse the internet. Or, download
Ad-aware from other system.message news:[email protected]...
 
Sean, Download Hijackthis and send the log to me:
http://www.spywareinfo.com/~merijn/
[remove "remov_nospam" from my email]

--
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k
-------------------------------------------
Computer viruses: description, prevention, and recovery:
http://support.microsoft.com/?kbid=129972
-------------------------------------------


I've run adaware (updated) and it still didn't help, same
with spybot.
-----Original Message-----
Disable all third-party browser extensions (inetcpl.cpl) >
Click to expand...
Advanced tab. And browse the internet. Or, download
Ad-aware from other system.message news:[email protected]...
 
Mostly the same here. In this WinXp Home there are 3 users all with
administrator and two are original users and one I recently added. Did a
bunch of Windows Update stuff(all) then did Adaware latest under the new
user an got >400 hits and removed them I guess. Adaware complained that
some couldn't be removed and ask to do more on a reboot and showed a screen
full(in a format not seen be me before) of stuff that needed to be
done/removed. On reboot Adaware showed just one thing to be done in the std
format and that was removed. What happened to that screen full?

All seemed normal for the newly added user including normal IE6 operation.
Knowing that Adaware often finds new stuff for other users(an Ad-aware BUG)
I decided to try the other two users and found that Adaware found ~6 things
but ALSO soon found IE6 was DOA for the other two(original) users. On
initial entry to IE6 the message " Failed to get data for 'ad' " and then
the full IE6 paint would occur with the home webpage and then IE6 would
abort and go away with another error dialog box and message. I also noticed
that the same " Failed to get data for 'ad' " message would appear for these
two older users when entering Control Panel and Windows Explorer but in
those two cases there was NO consequence after the error message was
dismissed as CP and WinExplorer would operate normally.

Everything was tried including the explicit CWSearch removal tool and
nothing helped. So I went to www.microsoft.com and found the IE6SP1
download and tried to reinstall IE6. I thought IE6 was >= 10MB but the IE6
reinstall finished in seconds and walla..... all problems disappeared
including Control Panel and Windows Explorer.

Anybody have a clue?? What does the IE6SP1 download do in a few seconds as
obviously it's not a full IE6 reinstall AND Windows Update showed that all
previously installed updates/critical updates were all still there.
 
Do not know, probably the registry was changed.
Can your find any reference now in the registry of the keys mentioned in the
article.
If not fine. But keep in mind that your computer was hacked and that you do
not have the full protection. Go to MS updates and get the latest security
patches.
 
H Leboeuf said:
Do not know, probably the registry was changed.
Can your find any reference now in the registry of the keys mentioned in the
article.
If not fine. But keep in mind that your computer was hacked and that you do
not have the full protection. Go to MS updates and get the latest security
patches.
Click to expand...

So you are saying that this was more than spyware type stuff?? Current
eTrust virus didn't nor did current Adaware find anything. That XP machine
DID have all the latest MS critical fixes prior to the incident. Which part
of this story am I missing???
 
Back
Top