iexplore.exe Process but no Window

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Guest

I am running Windows XP SP2 with all the latest updates. It’s a clean
install with Norton Anti-Virus and Windows Defender.

When I click on internet explorer icon nothing happens. As the keep
pressing it, still nothing happens. Eventually, I’ll press it and get a
window. Now, if I look in the Task Manger, I am getting an IEXPLORE.exe (not
iexplorer) process for each click but no window. I have tried disabling pop
up blocking with no luck.

Does anyone know why I could be getting an explore.exe process but no window?

It always happens right after a reboot. And it’s off and on through the
course of a day. Usually killing all the iexplore.exe processes helps it out.
It has been much worse the past few days.

I have had this problem on two different laptops (one dell and one Toshiba).
Both had Visual Studios 2005, SQL 2005, BizTalk 2006, Google Tool Bar, and
more. So, it must be something I’m putting on the laptops to cause this.
But, I put all the same software on my desktop at home and I haven’t seen
this problem. Oh, Firefox always starts with no problems.

Thanks.

Stephen W. Thomas
http://www.biztalkgurus.com
 
Hi,
I would be looking for another program to be causing this- possibly
legitimate- possibly malware.

Easiest step first... IE> Tools> Manage add-ons. Disable add-ons to see if
one of them is the problem. Check security, privacy, ad-blocker programs.
One of them may be the culprit.

Does it happen if you startup in Safe mode with Networking? If the problem
goes away, that points to a program that didn't load in Safe Mode. Look
through all startup programs.

This time consuming troubleshooting process may help:
276393 - Understanding and Troubleshooting Unrecoverable Errors (Faults) in
Internet Explorer: http://support.microsoft.com/?kbid=276393

Have you checked for malware?
See these sites for help:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

Hope this helps,
Don
[MS MVP- IE]
 
Thanks.

I disabled all the add-ons and just added back in the Google Toolbar. I
didn't see anything in there that I didn't know about.

But, it seems to be working fine now. So, I guess something in there was
causing the problem.

Thanks.

Stephen W. Thomas
http://www.biztalkgurus.com


Don Varnau said:
Hi,
I would be looking for another program to be causing this- possibly
legitimate- possibly malware.

Easiest step first... IE> Tools> Manage add-ons. Disable add-ons to see if
one of them is the problem. Check security, privacy, ad-blocker programs.
One of them may be the culprit.

Does it happen if you startup in Safe mode with Networking? If the problem
goes away, that points to a program that didn't load in Safe Mode. Look
through all startup programs.

This time consuming troubleshooting process may help:
276393 - Understanding and Troubleshooting Unrecoverable Errors (Faults) in
Internet Explorer: http://support.microsoft.com/?kbid=276393

Have you checked for malware?
See these sites for help:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

Hope this helps,
Don
[MS MVP- IE]


Stephen W. Thomas said:
I am running Windows XP SP2 with all the latest updates. It’s a clean
install with Norton Anti-Virus and Windows Defender.

When I click on internet explorer icon nothing happens. As the keep
pressing it, still nothing happens. Eventually, I’ll press it and get a
window. Now, if I look in the Task Manger, I am getting an IEXPLORE.exe (not
iexplorer) process for each click but no window. I have tried disabling pop
up blocking with no luck.

Does anyone know why I could be getting an explore.exe process but no window?

It always happens right after a reboot. And it’s off and on through the
course of a day. Usually killing all the iexplore.exe processes helps it out.
It has been much worse the past few days.

I have had this problem on two different laptops (one dell and one Toshiba).
Both had Visual Studios 2005, SQL 2005, BizTalk 2006, Google Tool Bar, and
more. So, it must be something I’m putting on the laptops to cause this.
But, I put all the same software on my desktop at home and I haven’t seen
this problem. Oh, Firefox always starts with no problems.

Thanks.

Stephen W. Thomas
http://www.biztalkgurus.com
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