IE8 not allowing me to print.

  • Thread starter Thread starter Jeffrey Dodge
  • Start date Start date
J

Jeffrey Dodge

I could not find a newsgroup for IE8 so I figured I would just post this
here. Ever since I have installed IE8 I have been unable to print anything.
I have received an error a few times that said something about writing to the
Temp/Low folder or something like that and I checked and the Low folder
wasn't even there so I tried creating it and it disappers soon after I create
it and I am still unable to print...

Any suggestions would be helpful.

Thanks a bunch.
 
Hi Jeffrey, my name is Kaja and I would like to try and help you but Ihave to
admit your post was not written well and I am confused so I would like to ask
you a lot of questions to clarify your problem and if you answer them I will
try to help you resolve your issue.

Now you said you cannot print after installing IE8. What exactly do you
mean? Do you mean that when you are surfing the internet and try to print in
IE8 that you cannot print or do you mean that you cannot print anything at
all? What kind of printer do you have. Have you gone to the support site
for your printer company ie HP, ETC? What is your operating sytem? XP,
Vista? Can you print in Word, notepad, or Wordpad?

Here is a good thing to try that may help. Go to start, control panel,
printers and faxes, and find your default printer. The default printer will
have a check mark next to it. Then right click the default printer icon and
click properties and click print test page. See what happens. Now you will
get a message asking you if the test page printed correctly. Click OK if it
did and if it does not which imagine it will not print correctly or at all
click "troubleshoot". This will start the Windows printing troubleshooter
which will try to help you fix the issue. Follow along with the steps and
see if that resolves it. Please get back to me and I will see what I can do
for you.
Best Regards,
Kaja
 
Kaja said:
Hi Jeffrey, my name is Kaja and I would like to try and help you but Ihave to
admit your post was not written well and I am confused so I would like to ask
you a lot of questions to clarify your problem and if you answer them I will
try to help you resolve your issue.

Now you said you cannot print after installing IE8. What exactly do you
mean? Do you mean that when you are surfing the internet and try to print in
IE8 that you cannot print or do you mean that you cannot print anything at
all? What kind of printer do you have. Have you gone to the support site
for your printer company ie HP, ETC? What is your operating sytem? XP,
Vista? Can you print in Word, notepad, or Wordpad?

Here is a good thing to try that may help. Go to start, control panel,
printers and faxes, and find your default printer. The default printer will
have a check mark next to it. Then right click the default printer icon and
click properties and click print test page. See what happens. Now you will
get a message asking you if the test page printed correctly. Click OK if it
did and if it does not which imagine it will not print correctly or at all
click "troubleshoot". This will start the Windows printing troubleshooter
which will try to help you fix the issue. Follow along with the steps and
see if that resolves it. Please get back to me and I will see what I can do
for you.
Best Regards,
Kaja
Click to expand...
 
Hello Kaja:

I was just looking around for help tonite and came across your note to
Jeffrey. Maybe you offer a suggestion for my problem.

I was upgraded to IE 8 yesterday by Windows Update. Now, whenever I try to
print a web page I get just the header and footer but no body; i.e. no other
content just a blank page.

If I copy and paste into Word it prints ok and my test page is also ok.

thanks very much

mw
 
Those with IE7- and/or IE8-specific questions or comments can post to and
seek support in IE General newsgroup:
microsoft.public.internetexplorer.general

On the web:
http://www.microsoft.com/communitie...?dg=microsoft.public.internetexplorer.general

In your newsreader:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Martin said:
I was just looking around for help tonite and came across your note to
Jeffrey. Maybe you offer a suggestion for my problem.

I was upgraded to IE 8 yesterday by Windows Update. Now, whenever I try to
print a web page I get just the header and footer but no body; i.e. no
other
content just a blank page.

If I copy and paste into Word it prints ok and my test page is also ok.
Click to expand...
<snip>
 
Hi Martin. How are you? Nice to talk to you. I do have some suggestions
that may help you fix your printing issue. I suspect there may still be some
bugs not worked out in Internet Explorer 8 as it is new and I have heard of
people having similar problems and it seems this issue started after you
upgraded to IE 8. The first thing I would suggest is to see if you can
uninstall IE 8 and rollback to IE 7. That may fix things. Now I am a writer
and something else you could do is this. You could edit the web page with MS
Word and save it as a document and print it that way. To do this on the menu
on top of IE go to tools, internet options, programs, and where it says HTML
editor select MS Word as your default HTML editor. Hit apply and OK. Now
close out and restart IE. Now if you see a page you want to print go to file
and there should be an option to edit with Microsoft word. hit that and wait
a bit and a word document will pop up with the page. Under the save as type
save as document, by default it will be web page. Then print that way. I
think this will work for you. Let me know if it does so I can improve my
services.
Best Regards,
Kaja
 
Hi again Kaja :

I don't know if we are supposed to go to another link (forum) for this topic
as I got a note from the administrator above.

Anyway I will answer here since this is where I started.

I want to thank you very much first for taking the time to provide help and
also for doing it so quickly. I was going to go back to IE 7 but noticed
there were a whole bunch of Window Updates so did those and rebooted and am
now able to print in IE 8 normally ! So Microsoft must have fixed the problem
but I am really surprised that a simple function like this was screwed up in
the new release. Printing a web page is not rocket science :-(

Anyway thanks again for your time and I will still try your advice about
printing a web page in Word since it is always good to learn new things.

All the best and take care

Martin W
Montreal, Canada
 
Please state your full Windows version (e.g., WinXP SP3; Vista SP2)?

What updates were installed?
--
IE7 & IE8-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general

~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
 
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