IE7 Just won't print

  • Thread starter Thread starter Randomiser
  • Start date Start date
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Randomiser

IE7 under Vista has stopped printing. Everything else including Windows Mail
prints fine. When I try to print the printer icon appears briefly in the
bottom bar of IE7 then the print queue appears in the system tray, but the
queue is empty and not marked as active.

I have reinstalled the printer and rolled back as far as I can with system
restore with no effect.

Any ideas on this problem or on how to repair IE7 generally under Vista

Thanks

Hugh
 
Randomiser said:
IE7 under Vista has stopped printing. Everything else including Windows
Mail prints fine. When I try to print the printer icon appears briefly in
the bottom bar of IE7 then the print queue appears in the system tray, but
the queue is empty and not marked as active.

I have reinstalled the printer and rolled back as far as I can with system
restore with no effect.

Any ideas on this problem or on how to repair IE7 generally under Vista

Thanks

Hugh
Click to expand...

If you want better answers for IE7 questions please see:

In a newsreader:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general

On the web:
http://www.microsoft.com/communitie...?dg=microsoft.public.internetexplorer.general
 
(cross-post added to Vista P F&S)
Randomiser said:
IE7 under Vista has stopped printing. Everything else including Windows Mail
prints fine. When I try to print the printer icon appears briefly in the
bottom bar of IE7 then the print queue appears in the system tray, but the
queue is empty and not marked as active.

I have reinstalled the printer and rolled back as far as I can with system
restore with no effect.

Any ideas on this problem or on how to repair IE7 generally under Vista
Click to expand...


IE6 Browser is not the right newsgroup for questions about Vista's browser.
However, I think you would get a more informed answer anyway from Vista's
Printing NG. Cross-posting for convenience.

Thanks

Hugh
Click to expand...


Good luck

Robert Aldwinckle
---
 
Thank you everyone, I will move the query over to the Vista printing group
in the first place.

Special thanks to Cari, who has been persistently posting that link for a
variety of people on the newsgroup as I found when I had time to search
around. Unfortunately my printer doesn't use the HP Director software but
whatever they have replaced it with and I have the newest drivers from their
site for Vista which are dated March 2007. Looks like the problem has crept
back in again or it is a different problem with similar symptoms.

Regards

Hugh Conkey
 
Just caught up with this cross post. My original post wasn't very great.

I have an HP Photosmart 2575 All-in-one printer. It has been printing pages
from IE7 with no problems for a couple of months, using the drivers built
into Vista Home Premium 32bit. Sometime between about 27th April and 5th May
it stopped doing so. Now the print icons appear in the IE7 Statusbar, and
then in the System Tray but the printer queue is empty and the printer is
not classified as active. If I turn off Protected Mode, printing works fine.
Everything is patched up to date regularly.

I have rolled the system back as far as I can, deleted and re-installed the
printer, installed the new (latest) full-featured software from the HP
website all without any improvement. This printer does not use the HP
Director software but the newer replacement. In any case I have the most up
to date Vista specific version dated March 2007.

Anyone else getting this? How come it suddenly broke? Have any of the recent
patches or upgrades done anything in a relevant area?

Thanks for the link Cari, unfortunately it hasn't helped.

Regards


Cari (MS-MVP) said:
If you have an HP printer, see:
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00802504
Click to expand...
 
Sorry this wasn't supposed to come here, folks. Finger trouble.

Hugh



Randomiser said:
Just caught up with this cross post. My original post wasn't very great.

I have an HP Photosmart 2575 All-in-one printer. It has been printing
pages from IE7 with no problems for a couple of months, using the drivers
built into Vista Home Premium 32bit. Sometime between about 27th April and
5th May it stopped doing so. Now the print icons appear in the IE7
Statusbar, and then in the System Tray but the printer queue is empty and
the printer is not classified as active. If I turn off Protected Mode,
printing works fine. Everything is patched up to date regularly.

I have rolled the system back as far as I can, deleted and re-installed
the printer, installed the new (latest) full-featured software from the HP
website all without any improvement. This printer does not use the HP
Director software but the newer replacement. In any case I have the most
up to date Vista specific version dated March 2007.

Anyone else getting this? How come it suddenly broke? Have any of the
recent patches or upgrades done anything in a relevant area?

Thanks for the link Cari, unfortunately it hasn't helped.

Regards
Click to expand...
 
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