Glenn said:
In the past two days, I've been unable to access pnc.com. I've been able to
up to this point. I know the site is working because I've accessed it from
another computer. The page just says "connecting" and never will open. All
other sites that I tried will open on my computer. Any suggestions?
Thanks
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .
Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.
Click on Connections tab then click LAN Settings Button, there make sure
nothing checked.
= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Click on Advanced Tab and scroll down under the browsing option and uncheck
this box:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest)
&] HTTP 1.1 Settings
[ ] Use HTTP 1.1 ,= Make sure this checked
[ ] Use HTTP 1.1 through proxy connections
If you using proxy check the proxy one if not check only the first one.
Then under Security Option:
[&] Security
[ ] Use SSL 2.0
[ ] Use SSL 3.0
[ ] Use STL 1.0
and click Apply then [OK] to close the IE properties
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
= Then Open a run command and type in these DLLs to re-register them:
regsvr32 SOFTPUB.DLL
regsvr32 Wintrust.dll
regsvr32 Mssip32.dll
regsvr32 Initpki.dll
regsvr32 Gpkcsp.dll
regsvr32 Sccbase.dll
regsvr32 Slbcsp.dll
regsvr32 Urlmon.dll
regsvr32 Cryptdlg.dll
regsvr32 Dssenh.dll
regsvr32 Rsaenh.dll
Note you can copy the above and paste in a Notepad and Save As on the
Desktop reg.bat file, double click the icon for the reg.bat and lick [OK]
and then Yes.
Again on the Run command type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
Reboot your machine and see if you can access any website/link easily and
without the cannot connect error message.
or this tool (winsock-Fix) from here:
http://www.nasstec.co.uk/tools.html
Reboot your machine and see if you are able to access the secure site!
= Either try to update your windows scripting engine or Java version on your
computer, try to uninstall the old Java first.
Windows Script 5.6 Documentation
http://www.microsoft.com/downloads/...48-207D-4BE1-8A76-1C4099D7BBB9&displaylang=en
http://www.java.com/en/download/index.jsp
= Open the Windows
Explorer and locate this path:
C:\Windows\System32\drivers\etc = look in the Right Pane/window for this
file called the HOSTS file but not the one with the extension *.SAM* leave
this as is.
If you can't see it try to click Tools >> Folder Options and select show
Hidden files and folder, then right Click the Hosts file and select open with
Notepad.
There see any reference for that site and remove it, you Hosts file will
looks like this:
# 102.54.94.97 rhino.acme.com # Source server
# 38.25.63.10 x.acme.com # Client Host
127.0.0.1 LocalHost
------------------------------------------
Remove all other References other than those above.
You can also try to assign the web address in the trusted zone on the IE
properties.
reset Internet Explorer 7:
http://support.microsoft.com/kb/936213
Troubleshoot Situations Where You Cannot Connect to Secure Web Sites
by Using Internet Explorer in Windows XP
http://support.microsoft.com/?kbid=813444
"The Page Cannot Be Displayed" Error Message on a Secure Web Site
http://support.microsoft.com/?kbid=303807
HTH
nass
