T
trigz
WINXP PRO SP2 : Both IE7 & Firefox are just displaying "cannot display the
web page"
Running the Network Disganostics shows :
Last diagnostic run time: 01/27/08 09:13:44 HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity
warn HTTP: Error 12029 connecting to www.microsoft.com: A connection with
the server could not be established
warn HTTPS: Error 12029 connecting to www.microsoft.com: A connection with
the server could not be established
warn FTP (Passive): Error 12029 connecting to ftp.microsoft.com: A
connection with the server could not be established
warn FTP (Active): Error 12029 connecting to ftp.microsoft.com: A connection
with the server could not be established
warn HTTP: Error 12029 connecting to www.hotmail.com: A connection with the
server could not be established
warn HTTPS: Error 12029 connecting to www.passport.net: A connection with
the server could not be established
error Could not make an HTTP connection.
error Could not make an HTTPS connection.
error Could not make an FTP connection.
info Redirecting user to support call
DNS Client Diagnostic
DNS - Not a home user scenario
info Using Web Proxy: yes
No DNS servers
DNS failure
Gateway Diagnostic
Gateway
info The following proxy configuration is being used by IE: Automatically
Detect Settings
isabled Automatic Configuration Script: Proxy
Server
roxy.asianet.co.th:80 Proxy Bypass list:<local>
info This computer has the following default gateway entry(ies): 192.168.1.1
info This computer has the following IP address(es): 192.168.1.100
info The default gateway is in the same subnet as this computer
info The default gateway entry is a valid unicast address
info The default gateway address was resolved via ARP in 1 try(ies)
info The default gateway was reached via ICMP Ping in 1 try(ies)
info Skipped gateway connectivity check because of IE proxy configuration
IP Layer Diagnostic
Corrupted IP routing table
info The default route is valid
info The loopback route is valid
info The local host route is valid
info The local subnet route is valid
Invalid ARP cache entries
action The ARP cache has been flushed
IP Configuration Diagnostic
Invalid IP address
info Valid IP address detected: 192.168.1.100
Wireless Diagnostic
Wireless - Service disabled
Wireless - User SSID
Wireless - First time setup
Wireless - Radio off
Wireless - Out of range
Wireless - Hardware issue
Wireless - Novice user
Wireless - Ad-hoc network
Wireless - Less preferred
Wireless - 802.1x enabled
Wireless - Configuration mismatch
Wireless - Low SNR
WinSock Diagnostic
WinSock status
info IrDA protocol is not found in Winsock catalog.
info All base service provider entries are present in the Winsock catalog.
info The Winsock Service provider chains are valid.
info Provider entry MSAFD Tcpip [TCP/IP] passed the loopback communication
test.
info Provider entry Comodo AntiVirus LSP Provider over [MSAFD Tcpip
[TCP/IP]] -> MSAFD Tcpip [TCP/IP] passed the loopback communication test.
info Provider entry MSAFD Tcpip [UDP/IP] passed the loopback communication
test.
info Provider entry Comodo AntiVirus LSP Provider over [MSAFD Tcpip
[UDP/IP]] -> MSAFD Tcpip [UDP/IP] passed the loopback communication test.
info Provider entry RSVP UDP Service Provider passed the loopback
communication test.
info Provider entry RSVP TCP Service Provider passed the loopback
communication test.
info Connectivity is valid for all Winsock service providers.
Network Adapter Diagnostic
Network location detection
info Using home Internet connection
Network adapter identification
info Network connection: Name=Local Area Connection, Device=Realtek
RTL8139/810x Family Fast Ethernet NIC, MediaType=LAN, SubMediaType=LAN
info Network connection: Name=1394 Connection, Device=1394 Net Adapter,
MediaType=LAN, SubMediaType=1394
info Network connection: Name=true, Device=WAN Miniport (PPPOE),
MediaType=PPPOE, SubMediaType=NONE
info Ethernet connection selected
Network adapter status
info Network connection status: Connected
HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity
warn FTP (Passive): Error 12029 connecting to ftp.microsoft.com: A
connection with the server could not be established
warn HTTP: Error 12029 connecting to www.microsoft.com: A connection with
the server could not be established
warn HTTPS: Error 12029 connecting to www.microsoft.com: A connection with
the server could not be established
warn FTP (Active): Error 12029 connecting to ftp.microsoft.com: A connection
with the server could not be established
warn HTTPS: Error 12029 connecting to www.passport.net: A connection with
the server could not be established
warn HTTP: Error 12029 connecting to www.hotmail.com: A connection with the
server could not be established
error Could not make an HTTP connection.
error Could not make an HTTPS connection.
error Could not make an FTP connection.
****However I am using Firefox Portable (to type this) without any problem!
I've tried disabling firewall & antivirus but no change.
Is the problem easy to fix (I am only a basic user ) - will a Restore of
WinXP fix the problem?
Thanks for any advice.
Richard
web page"
Running the Network Disganostics shows :
Last diagnostic run time: 01/27/08 09:13:44 HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity
warn HTTP: Error 12029 connecting to www.microsoft.com: A connection with
the server could not be established
warn HTTPS: Error 12029 connecting to www.microsoft.com: A connection with
the server could not be established
warn FTP (Passive): Error 12029 connecting to ftp.microsoft.com: A
connection with the server could not be established
warn FTP (Active): Error 12029 connecting to ftp.microsoft.com: A connection
with the server could not be established
warn HTTP: Error 12029 connecting to www.hotmail.com: A connection with the
server could not be established
warn HTTPS: Error 12029 connecting to www.passport.net: A connection with
the server could not be established
error Could not make an HTTP connection.
error Could not make an HTTPS connection.
error Could not make an FTP connection.
info Redirecting user to support call
DNS Client Diagnostic
DNS - Not a home user scenario
info Using Web Proxy: yes
No DNS servers
DNS failure
Gateway Diagnostic
Gateway
info The following proxy configuration is being used by IE: Automatically
Detect Settings
isabled Automatic Configuration Script: ProxyServer
roxy.asianet.co.th:80 Proxy Bypass list:<local>info This computer has the following default gateway entry(ies): 192.168.1.1
info This computer has the following IP address(es): 192.168.1.100
info The default gateway is in the same subnet as this computer
info The default gateway entry is a valid unicast address
info The default gateway address was resolved via ARP in 1 try(ies)
info The default gateway was reached via ICMP Ping in 1 try(ies)
info Skipped gateway connectivity check because of IE proxy configuration
IP Layer Diagnostic
Corrupted IP routing table
info The default route is valid
info The loopback route is valid
info The local host route is valid
info The local subnet route is valid
Invalid ARP cache entries
action The ARP cache has been flushed
IP Configuration Diagnostic
Invalid IP address
info Valid IP address detected: 192.168.1.100
Wireless Diagnostic
Wireless - Service disabled
Wireless - User SSID
Wireless - First time setup
Wireless - Radio off
Wireless - Out of range
Wireless - Hardware issue
Wireless - Novice user
Wireless - Ad-hoc network
Wireless - Less preferred
Wireless - 802.1x enabled
Wireless - Configuration mismatch
Wireless - Low SNR
WinSock Diagnostic
WinSock status
info IrDA protocol is not found in Winsock catalog.
info All base service provider entries are present in the Winsock catalog.
info The Winsock Service provider chains are valid.
info Provider entry MSAFD Tcpip [TCP/IP] passed the loopback communication
test.
info Provider entry Comodo AntiVirus LSP Provider over [MSAFD Tcpip
[TCP/IP]] -> MSAFD Tcpip [TCP/IP] passed the loopback communication test.
info Provider entry MSAFD Tcpip [UDP/IP] passed the loopback communication
test.
info Provider entry Comodo AntiVirus LSP Provider over [MSAFD Tcpip
[UDP/IP]] -> MSAFD Tcpip [UDP/IP] passed the loopback communication test.
info Provider entry RSVP UDP Service Provider passed the loopback
communication test.
info Provider entry RSVP TCP Service Provider passed the loopback
communication test.
info Connectivity is valid for all Winsock service providers.
Network Adapter Diagnostic
Network location detection
info Using home Internet connection
Network adapter identification
info Network connection: Name=Local Area Connection, Device=Realtek
RTL8139/810x Family Fast Ethernet NIC, MediaType=LAN, SubMediaType=LAN
info Network connection: Name=1394 Connection, Device=1394 Net Adapter,
MediaType=LAN, SubMediaType=1394
info Network connection: Name=true, Device=WAN Miniport (PPPOE),
MediaType=PPPOE, SubMediaType=NONE
info Ethernet connection selected
Network adapter status
info Network connection status: Connected
HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity
warn FTP (Passive): Error 12029 connecting to ftp.microsoft.com: A
connection with the server could not be established
warn HTTP: Error 12029 connecting to www.microsoft.com: A connection with
the server could not be established
warn HTTPS: Error 12029 connecting to www.microsoft.com: A connection with
the server could not be established
warn FTP (Active): Error 12029 connecting to ftp.microsoft.com: A connection
with the server could not be established
warn HTTPS: Error 12029 connecting to www.passport.net: A connection with
the server could not be established
warn HTTP: Error 12029 connecting to www.hotmail.com: A connection with the
server could not be established
error Could not make an HTTP connection.
error Could not make an HTTPS connection.
error Could not make an FTP connection.
****However I am using Firefox Portable (to type this) without any problem!
I've tried disabling firewall & antivirus but no change.
Is the problem easy to fix (I am only a basic user ) - will a Restore of
WinXP fix the problem?
Thanks for any advice.
Richard