IE7 (32-bits) crashes and freezes incessantly in Vista 64

  • Thread starter Thread starter Trond Ruud
  • Start date Start date
T

Trond Ruud

After having worked faultlessly, since I got my Vista 64 machine, some weeks
ago, the 32-bit IE7 now has started crashing and/or freezing every time I
try to use it. The 64-bits IE7 works without any problems though. I've been
waiting for a fix, but since none have been forthcoming from Windows update,
I guess it isn't a common problem (?) I've had to install Firefox, and set
it as my default browser in order to use the Roboform password manager,
but that's a bit cumbersome since, when trying to install fixes and othere
downloads from Microsoft, I'm usually told that IE 5.5 or newer is required.

In the event viewer I found these 2 application error messages after the
last IE crash/freeze/restart series:
1)
The program iexplore.exe version 7.0.6000.16473 stopped interacting with
Windows and was closed. To see if more information about the problem is
available, check the problem history in the Problem Reports and Solutions
control panel. Process ID: ed4 Start Time: 01c7cd37319832ca Termination
Time: 0
2)
Faulting application iexplore.exe, version 7.0.6000.16473, time stamp
0x46296d48, faulting module kernel32.dll, version 6.0.6000.16386, time stamp
0x4549be94, exception code 0x0eedfade, fault offset 0x00023843, process id
0xbe4, application start time 0x01c7cd370840cc34.

IE7-32 is working like mad trying to recover the crashes, by starting
again - and immediately crashing anew. Could it be a bug having sneaked past
my Kaspersky 2007 and Vista Firewall defenses?
Trond Ruud,
Norway
 
Trond Ruud said:
After having worked faultlessly, since I got my Vista 64 machine, some
weeks
ago, the 32-bit IE7 now has started crashing and/or freezing every time I
try to use it. The 64-bits IE7 works without any problems though. I've
been
waiting for a fix, but since none have been forthcoming from Windows
update,
I guess it isn't a common problem (?) I've had to install Firefox, and set
it as my default browser in order to use the Roboform password manager,
but that's a bit cumbersome since, when trying to install fixes and othere
downloads from Microsoft, I'm usually told that IE 5.5 or newer is
required.

In the event viewer I found these 2 application error messages after the
last IE crash/freeze/restart series:
1)
The program iexplore.exe version 7.0.6000.16473 stopped interacting with
Windows and was closed. To see if more information about the problem is
available, check the problem history in the Problem Reports and Solutions
control panel. Process ID: ed4 Start Time: 01c7cd37319832ca Termination
Time: 0
2)
Faulting application iexplore.exe, version 7.0.6000.16473, time stamp
0x46296d48, faulting module kernel32.dll, version 6.0.6000.16386, time
stamp
0x4549be94, exception code 0x0eedfade, fault offset 0x00023843, process id
0xbe4, application start time 0x01c7cd370840cc34.

IE7-32 is working like mad trying to recover the crashes, by starting
again - and immediately crashing anew. Could it be a bug having sneaked
past
my Kaspersky 2007 and Vista Firewall defenses?
Trond Ruud,
Norway
Click to expand...

If you are running the 64-bit version of Vista, why are you even trying to
run IE7 32-bit?
 
Michael Solomon said:
If you are running the 64-bit version of Vista, why are you even trying to
run IE7 32-bit?
Click to expand...
Good question. There are 2 answers:
1. It was preset (by Microsoft I assume?) as the default browser in Vista
2. The Roboform password manager - which I'm addicted to - only comes in a
32-bit flavour, and will not work with IE7 64

But the IE7 64-version seems much faster than the 32, so hadn't it been for
Roboform, I'd switch to 64 as default browser.
Maybe I should look for a 64-bits password manager? Any recommendations?
Trond Ruud
 
brink said:
Hi Trond,

It sounds like one of your IE7 add-ons is not playing nice. Try this:
1. Open Control Panel (Classic View)
2. Click on Internet Options.
3. Click Programs tab.
4. Click Manage add-ons button.
5. Disable them one by one and test IE7 until you find the culprit.
6. Then uninstall the bad add-on.

Shawn
--
brink

*There are no dumb questions, just the people that do not ask them.*
'_www.Vistax64.com_' (http://www.vistax64.com)
*Please post feedback to help others.*
Click to expand...

Thanks Shawn,
I disabled all of them (there were only 5 and 4 of those named Microsoft as
author), but it seems that the Control Panel->Internet Options only operated
on the 64-bits IE version add-ons, because the 32-bits IE7 crashed just like
before, while I got a warning about some disabled add-on when starting the
64-bits. Strange thing, this! The 32-bits IE7 is now very busy restarting
and recrashing automatically, all by itself. Seems a bit virusy this I feel.
What do you think? But I have just finished scanning the whole machine with
Kaspersky 7, and it didn't find anything fishy.
Trond Ruud
 
Trond Ruud said:
Good question. There are 2 answers:
1. It was preset (by Microsoft I assume?) as the default browser in Vista
2. The Roboform password manager - which I'm addicted to - only comes in a
32-bit flavour, and will not work with IE7 64

But the IE7 64-version seems much faster than the 32, so hadn't it been
for Roboform, I'd switch to 64 as default browser.
Maybe I should look for a 64-bits password manager? Any recommendations?
Trond Ruud
Click to expand...
Okay, so the reason for the problem is you are trying to use the 32-bit
version on Vista 64-bit. I use Password Agent from Moon Software:

http://www.moonsoftware.com/pwagent.asp

I don't know if it works with Vista 64-bit, the specs only list Vista with
no reference to 32 or 64 but it's worth a try.
 
I have the same problem as Tron Ruud: any 32-bit application that tries to
access the Internet terminates unexpectedly, for example Thunderbird or
Internet Explorer 32 bits. Internet 64-bit applications work fine, for
example Internet Explorer 64-bit version, Windows Update... I cannot receive
or send e-mail (I use Thunderbird; and it seems that Outlook 2007 is also a
32-bit appl.); I cannot use Internet Explorer with Macromedia Flash Player
(since it does not exist for IE 64-bit version, the only one with which I can
now work).

I solved the first time this problem restoring my system to a previous
configuration, but it has happened now again. I am in dispair. Probably I
will have to change to Win Vista 32-bits.
 
Here, the Vista Internet Explorer-32 freeze/crash/restart/crash-again/
problems are as bad as ever
I checked the Event Viewer now after a long series of crashes and found 5
identical error instances, specifying the errors as follows:

The program iexplore.exe version 7.0.6000.16473 stopped interacting with
Windows and was closed. To see if more information about the problem is
available, check the problem history in the Problem Reports and Solutions
control panel. Process ID: 10fc Start Time: 01c7cfb92b24a324 Termination
Time: 16

IE7 (64) works fine, but I have the same Macromedia Flash Player problems
with it as Pere Casanellas. Firefox works without a hitch however, and I
haven't had any problems with Windows Mail. Outlook 2003 can't import the 3
email accounts I have in Windows Mail. "No accounts found", it claims
Regards
Trond Ruud
 
EUREKA!
Shawn you're an angel! The "Reset" button option in Internet Options >
Advanced tab for the x32 IE7 did the trick, it seems.
Thanks a lot! The start/crash/restart/crash every time I clicked a link, was
driving me crazy.
Wonder what caused it though. I checked the add-ons, and now there were
quite a lot more of them. Seems like the reset process disabled most of
them, though, and I'll just leave that, as it is.
Thanks again
Trond
 
My issue is that any link that activates IE tries to bring up the 32 bit version (which freezes)instead of the 64 bit version which does not freeze. I set the 64 bit Vista IE as the default but links still try to activate the 32 bit version.

What is the problem?

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com
 
My issue is that any link that activates IE tries to bring up the 32 bit version (which freezes)instead of the 64 bit version which does not freeze. I set the 64 bit Vista IE as the default but links still try to activate the 32 bit version.

What is the problem?

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com
 
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