IE6 won't load after update

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

My sister's laptop was working fine until this week's automatic update. Now
IE won't load and just shows a blank page. Cannot find any viruses or
spyware on the machine and other web browsers like Opera still work. Any
ideas?
 
Windows version?

If you uninstall all of the recently installed updates via Add/Remove
Programs, does the problem persist?
...other web browsers like Opera still work.
Click to expand...

That's a fairly sure sign of a hijackware infection, not the affect of any
of the updates.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v1.99.1
(http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. **Post
your log to http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.**
 
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