Jim said:
I have a customer that has a Gateway PC that has XP Home
and 4 user accounts. All accounts but one, have a problem
where "Visual C++ Runtime Error" occurs whem trying to
open the IE 6 browser. If you repsond to the message by
clicking X or OK, it exits the IE 6 browser.
WHAT CAN I DO?
It may be Spyware, it may be something else.
http://www.doxdesk.com/parasite/CommonName.html
Try scanning for Spyware first and post back if the problem persists.
Spyware Removal Tools, Lavasoft's "Ad-aware",
Direct download -
http://ftp.pcworld.com/pub/new/privacy___security/aaw6181.exe
Lavasoft/Ad-aware home:
http://www.lavasoftusa.com
Mirror site:
http://www.lavasoft.de/
*Also* install and run SpyBot Search & Destroy,
Direct download -
http://spybot.eon.net.au/files/spybotsd_mainapp.exe
SpyBot home:
http://security.kolla.de/
SpyBot How-To:
http://www.tomcoyote.org/SPYBOT/
More detailed help:
http://tomcoyote.org/~mosaic1/spybot/
Support Forum,
http://net-integration.net/cgi-bin/forum/ikonboard.cgi
Navigate to the SpyBot S&D section.
Install, reboot, read FAQ and overview, use online update feature to obtain
the
latest reference files, scan for Spyware much like you would with your
pre-installed anti-virus scanner.
Rid your machine of unwanted Spyware pests.
HTH
--
siljaline
"Arguing with anonymous strangers on the Internet is a sucker's game
because they almost always turn out to be -- or to be indistinguishable from
-- self-righteous sixteen-year-olds possessing infinite amounts of free
time."
- Neil Stephenson, _Cryptonomicon_