IE6 service pack 1 download

  • Thread starter Thread starter Doug Parish
  • Start date Start date
D

Doug Parish

I downloaded this update from the web and during the
installation process, I get a message that states that
the software does not pass the Windows XP logo testing
and will not complete the installation. As a result, I
now have no sound and have to connect via AOL rather than
directly through IE and my Roadrunner access. Any ideas?
 
While you apparently didn't download from Windows Update, this section of
Windows Update Troubleshooter addresses the logo error:

When installing an update you receive the following message:
"Software you are installing has not passed Windows Logo testing"
http://v4.windowsupdate.microsoft.com/troubleshoot/

Try the suggested fixes and then download all recommended updates via
Windows Update. BTW, you want WinXP-SP1, not just IE6-SP1. It contains
additional files you need for WinXP.
--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE)
http://mvp.support.microsoft.com

 
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