Hi,
Another program (possibly malware) is probably interfering with IE. From
Control Panel> Internet Options> Advanced> uncheck "Enable third party
browser extensions." Does that allow IE to open?
The offender may simply be a BHO (Browser Helper Object.) BHO Demon 2.0 from
http://www.definitivesolutions.com/bhodemon.htm will allow you to easily
disable suspicious or unknown BHOs.
This has been caused by the CommonNames parasite.
See:
http://www.doxdesk.com/parasite/CommonName.html
Or this could be caused by another parasite. Try CWShredder, Ad-aware and
Spybot.
See:
http://mvps.org/winhelp2002/unwanted.htm
Also note the security tips and other important information on that page.
Additional information at:
The Parasite Fight
http://www.aumha.org/a/quickfix.htm
More security tips at
http://www.aumha.org/a/parasite.htm
Bugs, Glitches & Stuffups:
http://inetexplorer.mvps.org/darnit.html
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx
Many malware programs/files must be removed manually. Start at
http://forum.aumha.org/viewtopic.php?t=4075 Then go to
http://www.aumha.org/a/quickfix.htm Work through the preliminary cleaning
steps then post a HijackThis log to the forum at
http://forum.aumha.org/viewforum.php?f=30
Be patient. It's a busy forum.
HijackThis logs are also analyzed at these (and other) forums. Look for the
proper forum and an "Important- Read This First" message so that you follow
proper procedure.
http://castlecops.com/forums.html
http://tomcoyote.com/forums/
http://www.bleepingcomputer.com/forums/
http://forums.spywareinfo.com/
http://forum.iamnotageek.com/index.php
http://www.spywarewarrior.com/index.php
http://forums.maddoktor2.com/index.php
Or...
A legitimate program running in the background may be causing this. Disable
(for diagnostic purposes) programs such as pop-up blockers, toolbars,
security, anti-virus, etc. Take a look at any program that might be
interacting with IE. You may have to reinstall, or not reinstall, a program.
Another possibility:
From Internet Options> Advanced, if you have Sun Java and microsoft VM
(virtual machine) uncheck Sun Java.
More information on Java and Microsoft VM issues at
http://javatester.org/
http://www.mvps.org/inetexplorer/answers_9.htm
The "clean boot" troubleshooting method may help you find the program that's
causing this.
276393 - Understanding and Troubleshooting Unrecoverable Errors (Faults) in
Internet Explorer:
http://support.microsoft.com/?kbid=276393
Hope this helps,
Don
[MS MVP IE/OE]
"george" wrote in message
