IE6 Problems

  • Thread starter Thread starter Roger Wilkerson
  • Start date Start date
R

Roger Wilkerson

I had installed IE7beta;it didn't support some applications
that I use and was very unstable.

I reinstalled ie6. However, sometimes it does not open.
The busy hourglass shows then goes away and the browser
never opens. I go into task manager and find iexplore.exe is listed
in the "processes" tab.

Is there somewhere I can do a repair function?

Roger
 
Roger Wilkerson said:
I had installed IE7beta;it didn't support some applications
that I use and was very unstable.

I reinstalled ie6. However, sometimes it does not open.
The busy hourglass shows then goes away and the browser
never opens. I go into task manager and find iexplore.exe is listed
in the "processes" tab.

Is there somewhere I can do a repair function?

The IE7 Beta3 Preview is *not* supported in this news group.

On the web:
http://www.microsoft.com/communitie...?dg=microsoft.public.internetexplorer.general

In your newsreader:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general

IE7 Beta3 Phone Support:

Consumers only:
Support for Internet Explorer 7 Beta 3 is available via the phone for North America,
English speaking customers. Customers must be running Windows XP in a non domain
environment.
Microsoft will provide *best effort* support during this pre-release (beta).

Support number: 1-866-876-4926

Hours of operation:
Monday-Friday 5 am - 9 pm Pacific Standard Time
Saturday-Sunday 6 am - 3 pm Pacific Standard Time

Uninstalling IE7 Beta Releases:
http://blogs.msdn.com/ie/archive/2006/06/29/650033.aspx

http://www.ie-vista.com/known_issues.html

Silj

--
siljaline

MS - MVP Windows (IE/OE) & Windows Security, AH-VSOP

Security Tools Updates
http://aumha.net/viewforum.php?f=31

Reply to group, as return address is invalid that we may all benefit.
 
siljaline said:
The IE7 Beta3 Preview is *not* supported in this news group.

On the web:
http://www.microsoft.com/communitie...?dg=microsoft.public.internetexplorer.general

In your newsreader:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general

IE7 Beta3 Phone Support:

Consumers only:
Support for Internet Explorer 7 Beta 3 is available via the phone for North America,
English speaking customers. Customers must be running Windows XP in a non domain
environment.
Microsoft will provide *best effort* support during this pre-release (beta).

Support number: 1-866-876-4926

Hours of operation:
Monday-Friday 5 am - 9 pm Pacific Standard Time
Saturday-Sunday 6 am - 3 pm Pacific Standard Time

Uninstalling IE7 Beta Releases:
http://blogs.msdn.com/ie/archive/2006/06/29/650033.aspx

http://www.ie-vista.com/known_issues.html

Silj
The problem is with IE6 and not IE7b. IE7b1 uninstalled without any
problem just as the blog states.

Once again, the problem is that when running IE6, the browser does not
always run;however, there will be mulitple listing of iexplore.exe in
the task manager under the processes tab.

Roger
 
:
The problem is with IE6 and not IE7b. IE7b1 uninstalled without any problem just
as the blog states.

Once again, the problem is that when running IE6, the browser does not always
run;however, there will be mulitple listing of iexplore.exe in the task manager
under the processes tab.
You did not specify which IE7 Beta, which are still not supported here.
Multiple instances of IE under the process tab could mean a Spyware hijack.

If you wish to peruse this, please follow the below directions:
Download and run HijackThis;
(http://aumha.org/downloads/hijackthis.zip)
Read this Tutorial *before* first use;
(http://www.bleepingcomputer.com/forums/index.php?showtutorial=42)
Once done > run HijackThis > save a scan log and post it to /any/ of the
following (expert) forums for analysis.
*Note, registration is required prior to posting a log.
- Not listed in any particular order -
(http://aumha.net/viewforum.php?f=30)
(http://www.bleepingcomputer.com/forums/forum22.html)
(http://www.dslreports.com/forum/cleanup)
(http://www.cybertechhelp.com/forums/forumdisplay.php?f=25)
(http://www.atribune.org/forums/index.php?showforum=9)
(http://www.geekstogo.com/forum/Malware_Removal_HiJackThis_Logs_Go_Here-f37.html)
(http://gladiator-antivirus.com/forum/index.php?showforum=170)
(http://forum.networktechs.com/forumdisplay.php?f=130)
(http://forums.maddoktor2.com/index.php?showforum=17)
(http://www.spywarewarrior.com/viewforum.php?f=5)
(http://forums.spywareinfo.com/index.php?showforum=18)
(http://forums.techguy.org/f54-s.html)
(http://forums.tomcoyote.org/index.php?showforum=27)
(http://forums.subratam.org/index.php?showforum=7)
(http://www.5starsupport.com/ipboard/index.php?showforum=18)
(http://www.malwarebytes.org/forums/index.php?showforum=7)
(http://www.wilderssecurity.com/forumdisplay.php?f=26)
(http://makephpbb.com/phpbb/viewforum.php?f=2)
(http://forums.techguy.org/54-security/)
(http://forums.security-central.us/forumdisplay.php?f=13)
(http://castlecops.com/forum67.html)

Post back the URL where you posted your log, *not* the entire log.

Silj

--
siljaline

MS - MVP Windows (IE/OE) & Windows Security, AH-VSOP

Security Tools Updates
http://aumha.net/viewforum.php?f=31

Reply to group, as return address is invalid that we may all benefit.
 
siljaline said:
:

You did not specify which IE7 Beta, which are still not supported here.
I know that it isn't supported here. I don't have it installed anymore
and I could care less about IE7beta.
Multiple instances of IE under the process tab could mean a Spyware hijack.
No, no spyware hijacks. That isn't the problem.

Once again, the problem is that sometimes IE6 will open and other times,
it won't open. Period.

Now does anyone have any constructive comments as to what the problem
may be and how to fix it?

Roger
 
How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP (Q318378)
http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q318378

However...

This may be caused by spyware/malware that's gotten installed on
your system. Use Ad-Aware, Windows Defender and/or Spybot Search & Destroy
to remove it.

Windows Defender (beta)
http://www.microsoft.com/athome/security/spyware/software/default.mspx
Ad-Aware: http://www.lavasoftusa.com/
Spybot: http://www.safer-networking.org/en/index.html
Good sites on how to install and use Spybot -
http://www.safer-networking.org/en/tutorial/index.html
http://tomcoyote.com/SPYBOT/index1.php

Also download a winsock repair tool, to have just in case cleaning up
anything found breaks it -

Winsock repair tools:
LSPFix- all versions of Windows http://www.cexx.org/lspfix.zip
Winsock2 Fix- Win98, ME
http://www.bu.edu/pcsc/internetaccess/winsock2fix.html
LavaSoft- all versions of Windows-
http://digital-solutions.co.uk/lavasoft/whndnfix.zip

More information here:
http://www.spywareinfo.com/
http://inetexplorer.mvps.org/tshoot.html
http://spywarewarrior.com/sww-help.htm

If no joy, in IE go to Tools...Internet Options...Advanced tab, Browsing
section, uncheck "Enable third-party browser extensions", click Apply, click
Okay, reboot. If that solves your problem, then more troubleshooting is
needed to find out exactly which program, or Browser Helper Object (BHO) is
causing this problem. You don't want to leave it at that, as some BHOs are
useful or necessary - like Adobe Acrobat for reading .pdf files or an
essential component of Norton AV. Get BHODemon -
http://www.definitivesolutions.com/bhodemon.htm - read all about BHOs.
Disable all items, and then gradually replace one or two at a time to narrow
down the culprit.

Or if you have IE 6 SP-2 you can do this within the browser:
How to manage Internet Explorer add-ons in Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?scid=kb;en-us;883256

If all the above fails, then the problem could be something new that the
spyware cleaners above don't have in their databases yet. In that case....
HijackThis direct download:
http://www.spywareinfo.com/~merijn/files/hijackthis.zip
Tutorial on how to use HijackThis:
http://www.spywareinfo.com/~merijn/htlogtutorial.html
Then post it's output log to the forum here for analysis and feedback by the
parasite experts:
http://forums.spywareinfo.com/
http://aumha.net/viewforum.php?f=30
Or one of the other HijackThis Logs forums listed here:
http://www.spywareinfo.com/~merijn/forums.html

Or try this program to get some of the most nasty malware:
CWShredder direct download:
http://aumha.org/downloads/cwshredder.zip

An alternate resource for all of this and more:
http://www.aumha.org/secure.htm
 
Jon said:
How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP (Q318378)
http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q318378
I already have the latest version of IE6 installed with xp-sp2
The frustrating part is that after booting up, IE6 will run the first
time without any problem. When I close the browser and later go back
and run IE6 again, it won't open then and subsequent attempts until I
reboot.
However...

This may be caused by spyware/malware that's gotten installed on
your system. Use Ad-Aware, Windows Defender and/or Spybot Search & Destroy
to remove it.
I'm clean. Have run avg, and about three other programs checking for
adware,malware,hijackers, etc.

Roger
 
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