IE6 problem

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  • Start date Start date
G

Guest

When I open IE, it goes directly to a File Download window and tries to
download a comcast.net (my homepage) file. I changed the home page to msn
and then it says the webpage cannot be found or accessed. If it does open,
there is only a blank page and none of the menu works. I can use Firefox
just fine. Any suggestions?
 
Hi Jim :-)

Sounds like you may have some malware or a hijacker on your system. Be
aware, your Anti-Virus won't detect all types of warez, Trojans, malware,
worms, etc., and neither can other adware or spyware related programs such
as AdAware and SpyBot. They don't have the proper definitions. They must
also be run in Safe Mode with Hidden Files enabled in order to fully scan
all files. Even if you have run such programs and nothing shows up, it does
not mean your system is clean. It takes a series of programs to fully clean
your machine. Some very aggressive and damaging variants of malware can
replicate themselves repeatedly, or mutate, if not removed properly. Try
the following and see if it helps:

Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm

Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Download and install HiJackThis. This is one of the most important steps.
Follow all instructions carefully. This program should be run in Normal
mode.

How to download and install HiJackThis: Win 98-XP
http://www.download.com/HijackThis/3000-8022_4-10227353.html

Please.. DO NOT post your log HiJackThis log to this newsgroup. DO NOT
delete anything from the list yourself unless you are an experienced user of
this program. It is important that you post your log on one of the
HiJackThis Support Forums below and allow the experts there to analyze it
for you:
AumHa HiJackThis Forum
http://forum.aumha.org/viewforum.p
(http://www.dslreports.com/forum/security)
to allow the experts there to evaluate your log and advise you of any
necessary steps to clean your system.
(Note: You will have to Register before posting on these Forums.
http://aumha.net/profile.php?mode=register
Please follow all pre- posting instructions below carefully to avoid having
your log deleted or ignored.
http://forum.aumha.org/viewtopic.ph...ghlight=&sid=b59f8de4de1850003b79b74558a4b58b)
All responders are volunteers and they are very busy, so please be patient.
Please see http://aumha.net/viewtopic.php?t=4075 and
http://aumha.org/a/quickfix.htm before posting to the forum.

Please post a link back here to your log at AumHa so that we can follow your
progress.


Hope this helps.

Jan :)
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
 
Jim said:
When I open IE, it goes directly to a File Download window and tries to
download a comcast.net (my homepage) file. I changed the home page to msn
and then it says the webpage cannot be found or accessed. If it does open,
there is only a blank page and none of the menu works. I can use Firefox
just fine. Any suggestions?

You can also try a program called Autoruns to find and remove hidden
programs that start when your computer boots. The link is


www.sysinternals.com/Utilities/Autoruns.html

Sean
 
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