ie6, outlook, firefox, thunderbird and other programs don't connect

  • Thread starter Thread starter Tom
  • Start date Start date
T

Tom

My computer is on a wireless network with a good link and signal. The
wireless works fine with a laptop. The desktop can't connect most of
the time to the internet and it is very sluggish. AdAware and SpySweep
only found cookies and tried the socket reconfigure tools with no luck.

I tried uninstalling and reinstalling firefox and thunderbird with no
luck.

Does anyone have any suggestions

Thanks
 
Hi Tom :-)

You don't mention the version of Windows you are using, or what type of
server connection you have, or, if you are getting any error messages and if
so, what the exact wording is, but, try the following and see if it helps:

Cannot find server - DNS error
Line 68 right hand side.
http://www.kellys-korner-xp.com/xp_tweaks.htm
Reboot when done.

Page cannot be displayed...Cannot find server or DNS error
http://support.microsoft.com/kb/265847/EN-US/

If you are not using Dial-up or need a Proxy, check the following:

Go to Tools>Internet Options> Connections tab> LAN Settings button.
If "Automatically detect settings" is checked, UNcheck it.
Under Proxy server, make nothing under there is checked

or..

Disable Automatic Proxy configuration
http://charterpipelinentx.net/disableproxy.htm


Hope this helps.

Jan :)
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
 
I'm only getting the message that an error has occurred and the
application will close. I'm running windows xp home with a DSL
connection.

I tried running c:>netsh winsock reset and the curser moved to the next
line down but after waiting a long time I never got a command prompt or
message.
 
Hi Tom :-)

Thank you for the additional information. Try the following and see if it
helps:

Have you tried to PING any of the Internet sites you are unable to access
and see if you get a response?

To PING a site, go to Start>Run>Cmd.exe
When the Command Window opens,
Enter PING whatever site you are wanting to PING and press Enter.
It will show you whether you are having difficulties reaching the site.

Are you using a router?
Did you by chance install the Java 6.0 update?

Also....check your security settings, and if you have any 3rd party toolbars
such as Google, MSN, or Yahoo installed, disable them. IIf you have Yahoo
Companion installed, uninstall it, as it is known to cause various
connection problems. Any 3rd party sotware, such as firewalls, popup or ad,
or Flash blockers, as some can prevent access to some websites, and slow the
system down. Make sure you have the latest versions of Flash or Macromedia
installed if you use it.

Make sure that Java is enabled

Update your javascript engine:
For 2000 and XP go to
http://www.microsoft.com/downloads/...43-7e4b-4622-86eb-95a22b832caa&DisplayLang=en
The install includes a new jscript.dl

Also, IE is very hard on video drives, try updating it: If you don't know
the location of your Video driver, or how to find it:
Location for XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314854
http://www.microsoft.com/windowsxp/using/games/learnmore/updatingdrivers.mspx
or......
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314854
Find the information on your video driver. Then go to the website for mfg.
of the video driver and look for the update to download and install. There
may also be a Update Driver button on the dialog box you can use to
automatically check for any new updates to download.

also....

These are known to cause problems:
1) Zone Alarm Pro [Private Header Info - enabled?]
Reset "Ad Blocking" and "Cookie Control" to "medium"
"Mobile Code Control" = Off

2) Symantec (ISS\NIS)[Enable Browser Privacy - enabled]
Active Content - "Allow All Script To Execute"
Problem: some sites cannot detect the 128 bit encryption
Solution: Completely remove and reinstall NIS.

and....

Courtesy of Robert Aldwinckle -
****************************************************
Check your Security settings for that zone.
(E.g. doubleclick on the zone icon in the Status bar.)
<<Jan's added note...for the above line, look in the lower right corner of
the IE window, above the system tray on the Task Bar. You may see the blue
globe and Internet, or perhaps another Icon>>
If it is the Internet zone use the Default Level button.
If it is in the Trusted sites zone and at the Default Level
(e.g. Low level and Default Level button is greyed)
then try removing the site from the Trusted sites zone.

FWIW, whenever I have problems such as yours it's usually with
Microsoft sites, and it is the case that I have earlier set the Internet
zone
to high level security but forgotten that I did that. Occasionally the
Trusted sites zone will be involved, and then the simplest way of
changing the symptom is to remove the related entries from my
Trusted sites zone list. IOW, I run the problem sites in the Internet zone
(with Default Level security) instead.
******************************************************

Additionalluy, this is possibly being caused by third party programs, such
as malware/parasites, other types of scumware. Be aware, your Anti-Virus
won't detect all types of warez, Trojans, malware, worms, etc., and neither
can other adware or spyware related programs such as AdAware and SpyBot.
They don't have the proper definitions. They must also be run in Safe Mode
with Hidden Files enabled in order to fully scan all files. Even if you
have run such programs and nothing shows up, it does not mean your system is
clean. It takes a series of programs to fully clean your machine. Some very
aggressive and damaging variants of malware can replicate themselves
repeatedly, or mutate, if not removed properly. Follow the steps here:

From Control Panel> Internet Options> Advanced> uncheck "Enable third
party browser extensions."
If this allows IE to work, then you still have scumware on your system.
First clean you machine, then Disable the "third party browser extensions."
after the cleanup.

Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
How to Restart in Safe Mode
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
How to Show Hidden Files
http://snipurl.com/6rl8

and....

Download and install HiJackThis. This is one of the most important steps.
Follow all instructions carefully. This program should be run in Normal
mode.

How to download and install HiJackThis: Win 98-XP
http://www.download.com/HijackThis/3000-8022_4-10227353.html

Please.. DO NOT post your log HiJackThis log to this newsgroup. DO NOT
delete anything from the list yourself unless you are an experienced user of
this program. It is important that you post your log on one of the
HiJackThis Support Forums below and allow the experts there to analyze it
for you:
AumHa HiJackThis Forum
http://forum.aumha.org/viewforum.php?f=30
to allow the experts there to evaluate your log and advise you of any
necessary steps to clean your system.
(Note: You will have to Register before posting on these Forums. Please
follow all posting instructions carefully to avoid having your log deleted
or ignored. All responders are volunteers and they are very busy, so please
be patient.)

Hope this helps.

Jan :)
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
 
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