G
Guest
A user cannot access any website using IE6 from his profile. His machine is
running on Win XP. The error code 0XC0000005. Please assist
running on Win XP. The error code 0XC0000005. Please assist
J
Jan Il
Hi Filkom 
You do not mention the version of Windows being used, nor do you post the
exact wording of the error message, and no details of the problem, thus, you
leave us with little clue as to the nature of the problem. The error
0XC0000005 can be cause by many things, however, the most common cause is
from various malware on the system. Please read the informaton here and
post back with the necessary details of the problem.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
In the interim, follow the steps below to fully clean any malware, Trojans,
parasites, spyware or adware from the system.
Follow all directions carefully: If you can't download the programs directly
to the affected machine, download them from a second machine, copy to floppy
and install in the affected machine.
Download and install BHODemon from
http://www.definitivesolutions.com/bhodemon.htm
Your problem may be caused by a bad BHO.
Be aware, your Anti-Virus won't detect all types of warez, Trojans, worms,
etc. So even if you run it, and nothing shows up, it does not mean your
system is clean. It takes a series of programs to fully clean your machine.
Follow the steps here:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Download these two free programs:
AdAware SE - Update immediately after installing
http://www.download.com/3000-2144-10045910.html?part=69274&subj=dlpage&tag=button
SpyBot S &D - Update immediately after installing
http://www.majorgeeks.com/download2471.html
Then visit these two sites to test for parasites and help basic cleaning:
On-Line Check
http://aumha.org/a/noads.htm
and
Quick-Fix Protocol.
http://aumha.org/a/quickfix.php
Also download and install HiJackThis - Free
This will show if you have any other nasties on your system, what kind and
where.
How to download and install HiJackThis:
http://www.bleepingcomputer.com/forums/topict309.html
Please DO NOT post your log to this newsgroup. It is important that you go
to one of the HiJackThis Support Forums below and allow the experts there
to analyze it for you.:
AumHa HiJackThis Forum
http://forum.aumha.org/viewforum.php?f=30
or HJT - CastleCops
http://castlecops.com/f67-Hijackthis_Spyware_Viruses_Worms_Trojans_Oh_My.html
to allow the experts there to evaluate your log and advise you of any
necessary steps to clean your system. They are very busy, please be patient
and they will get to you as soon as possible.
(Note: You will have to Register before posting on these Forums. Please
follow all posting instructions carefully to avoid having your log deleted
or ignored.)
Hope this helps.
Jan
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.
Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
You do not mention the version of Windows being used, nor do you post the
exact wording of the error message, and no details of the problem, thus, you
leave us with little clue as to the nature of the problem. The error
0XC0000005 can be cause by many things, however, the most common cause is
from various malware on the system. Please read the informaton here and
post back with the necessary details of the problem.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
In the interim, follow the steps below to fully clean any malware, Trojans,
parasites, spyware or adware from the system.
Follow all directions carefully: If you can't download the programs directly
to the affected machine, download them from a second machine, copy to floppy
and install in the affected machine.
Download and install BHODemon from
http://www.definitivesolutions.com/bhodemon.htm
Your problem may be caused by a bad BHO.
Be aware, your Anti-Virus won't detect all types of warez, Trojans, worms,
etc. So even if you run it, and nothing shows up, it does not mean your
system is clean. It takes a series of programs to fully clean your machine.
Follow the steps here:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Download these two free programs:
AdAware SE - Update immediately after installing
http://www.download.com/3000-2144-10045910.html?part=69274&subj=dlpage&tag=button
SpyBot S &D - Update immediately after installing
http://www.majorgeeks.com/download2471.html
Then visit these two sites to test for parasites and help basic cleaning:
On-Line Check
http://aumha.org/a/noads.htm
and
Quick-Fix Protocol.
http://aumha.org/a/quickfix.php
Also download and install HiJackThis - Free
This will show if you have any other nasties on your system, what kind and
where.
How to download and install HiJackThis:
http://www.bleepingcomputer.com/forums/topict309.html
Please DO NOT post your log to this newsgroup. It is important that you go
to one of the HiJackThis Support Forums below and allow the experts there
to analyze it for you.:
AumHa HiJackThis Forum
http://forum.aumha.org/viewforum.php?f=30
or HJT - CastleCops
http://castlecops.com/f67-Hijackthis_Spyware_Viruses_Worms_Trojans_Oh_My.html
to allow the experts there to evaluate your log and advise you of any
necessary steps to clean your system. They are very busy, please be patient
and they will get to you as soon as possible.
(Note: You will have to Register before posting on these Forums. Please
follow all posting instructions carefully to avoid having your log deleted
or ignored.)
Hope this helps.
Jan
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.
Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm