IE6 no longer loads any pages

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have a very odd problem with IE6 on Windows XP SP2 which appeared to begin
around the time I uninstalled IE7 beta 2 but I cannot be sure that was the
cause.

I run IE6 and it just hangs at the point of loading a webpage but never
actually loads the page. This occurs almost every time I open it for the last
couple of weeks. It also affects every other application that uses IE
components to access the WWW. On rare occassions it does load a page or two
then goes back to not loading again.

I can access the WWW fully with non-IE-based browsers.

Before I do anything drastic I want to know if anyone has an idea of the
cause and a possible solution.

Thanks.
 
SparkPlug said:
I have a very odd problem with IE6 on Windows XP SP2 which appeared to begin
around the time I uninstalled IE7 beta 2 but I cannot be sure that was the
cause.

I run IE6 and it just hangs at the point of loading a webpage but never
actually loads the page. This occurs almost every time I open it for the last
couple of weeks. It also affects every other application that uses IE
components to access the WWW. On rare occassions it does load a page or two
then goes back to not loading again.

I can access the WWW fully with non-IE-based browsers.

Before I do anything drastic I want to know if anyone has an idea of the
cause and a possible solution.

Thanks.

Hi Spark,
Please do the following:
Open the IE Properties by Right Click on the IE Icon on the Desk top, then
Select Properties from the Sub-Menu and in the IE Properties window Click on
Programs Tab and Click on the Manage Add-Ons Button, Disable all Add-Ons that
not MS IE, for Ex yahoo,Firefox,Google etc..
Close the Manage Add-Ons and on the Programs Tab Click the Button Labled
Reset Web Settings.
On the Same Tab, be sure that the Box labled:
[ ] Internet Explorer Should check to see whether it is the Default Browser
Check Box.
Click Ok or (Apply) then Close the IE Properties Window and Reboot your
Machine.
Try to connect and access any website you like and see if the issue resolved.
Hope this helps
Please report back here
Regards
nass
 
nass said:
SparkPlug said:
I have a very odd problem with IE6 on Windows XP SP2 which appeared to begin
around the time I uninstalled IE7 beta 2 but I cannot be sure that was the
cause.

I run IE6 and it just hangs at the point of loading a webpage but never
actually loads the page. This occurs almost every time I open it for the last
couple of weeks. It also affects every other application that uses IE
components to access the WWW. On rare occassions it does load a page or two
then goes back to not loading again.

I can access the WWW fully with non-IE-based browsers.

Before I do anything drastic I want to know if anyone has an idea of the
cause and a possible solution.

Thanks.

Hi Spark,
Please do the following:
Open the IE Properties by Right Click on the IE Icon on the Desk top, then
Select Properties from the Sub-Menu and in the IE Properties window Click on
Programs Tab and Click on the Manage Add-Ons Button, Disable all Add-Ons that
not MS IE, for Ex yahoo,Firefox,Google etc..
Close the Manage Add-Ons and on the Programs Tab Click the Button Labled
Reset Web Settings.
On the Same Tab, be sure that the Box labled:
[ ] Internet Explorer Should check to see whether it is the Default Browser
Check Box.
Click Ok or (Apply) then Close the IE Properties Window and Reboot your
Machine.
Try to connect and access any website you like and see if the issue resolved.
Hope this helps
Please report back here
Regards
nass

Hello. I must agree I have a slightly different problem. You see when I
open a link , the link opens in a new window but on the same time the
previous window closes. It vanishes. Just isn't there anymore.Can
anyone tell me what goes wrong? I have IE6 on Xps
 
Hi,
The Yahoo toolbar is notorious for causing this. Go to Control Panel> Add or
remove programs and uninstall the Yahoo toolbar. Other programs which block
pop-up windows can also cause this. You may have to try disabling all
programs of this type to find the guilty party.

Hope this helps,
Don
[MS MVP- IE]
 
The cause is IE7 beta2. I had to forsake IE6 because it no longer works.
Luckily I was able to get Firefox.
I spent 7 hours in two sessions with MSFT trying to get IE6 back to working.
No dice.
Solution FireFox. I have a virtual machine on here and was able to email
myself a copy of FF.
 
Try deleting the following registry key:
HKEY_CLASSES_ROOT\CLSID\{c90250f3-4d7d-4991-9b69-a5c5bc1c2ae6}
 
Hello. I must agree I have a slightly different problem. You see when I
open a link , the link opens in a new window but on the same time the
previous window closes. It vanishes. Just isn't there anymore.Can
anyone tell me what goes wrong? I have IE6 on Xps

You have a *completely* different problem to mine. Hijacking threads is
considered rude and unhelpful in newsgroups for both the original poster and
those who maybe be looking for a solution to a similar problem to yours but
can't because your question is associated with a different original
topic/title. Please post new questions in new threads in future. Thank you.
 
nass said:
SparkPlug said:
I have a very odd problem with IE6 on Windows XP SP2 which appeared to
begin around the time I uninstalled IE7 beta 2 but I cannot be sure that was
the cause.

I run IE6 and it just hangs at the point of loading a webpage but never
actually loads the page. This occurs almost every time I open it for the last
couple of weeks. It also affects every other application that uses IE
components to access the WWW. On rare occassions it does load a page or
then goes back to not loading again.

two. I can access the WWW fully with non-IE-based browsers.

Before I do anything drastic I want to know if anyone has an idea of the
cause and a possible solution.

Thanks.

Hi Spark,
Please do the following:
Open the IE Properties by Right Click on the IE Icon on the Desk top, then
Select Properties from the Sub-Menu and in the IE Properties window Click on
Programs Tab and Click on the Manage Add-Ons Button, Disable all Add-Ons > that not MS IE, for Ex yahoo,Firefox,Google etc..
Close the Manage Add-Ons and on the Programs Tab Click the Button Labled
Reset Web Settings.
On the Same Tab, be sure that the Box labled:
[ ] Internet Explorer Should check to see whether it is the Default Browser
Check Box.
Click Ok or (Apply) then Close the IE Properties Window and Reboot your
Machine.
Try to connect and access any website you like and see if the issue resolved.
Hope this helps
Please report back here
Regards
nass

Hi Nass,

Thanks for your reponse but unfortunately none of your suggestions worked. I
have tried the System File Checker also (sfc /scannow) and it did not find
any errors. I am hoping I will not have to re-install/repair the whole OS as
I cannot lose hours of productivity time.
 
Try deleting the following registry key:

KEY_CLASSES_ROOT\CLSID\{c90250f3-4d7d-4991-9b69-a5c5bc1c2ae6}

It is generally NOT a good idea to suggest people delete registry keys
without telling them what it does. Can you give an explanation for your
suggestion?

I would also recommend adding a warning to any such suggestion that editing
the registry can seriously harm your OS and should not be done without
backing up the registry first!!
 
SparkPlug said:
I have a very odd problem with IE6 on Windows XP SP2 which appeared to
begin
around the time I uninstalled IE7 beta 2 but I cannot be sure that was the
cause.

I run IE6 and it just hangs at the point of loading a webpage but never
actually loads the page. This occurs almost every time I open it for the
last
couple of weeks. It also affects every other application that uses IE
components to access the WWW. On rare occassions it does load a page or
two
then goes back to not loading again.

I can access the WWW fully with non-IE-based browsers.

Before I do anything drastic I want to know if anyone has an idea of the
cause and a possible solution.

Thanks.

How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP
http://support.microsoft.com/?kbid=318378
Make sure your anti-virus is turned off and make sure you read the
instructions for SP2
 
In microsoft.public.windows.inetexplorer.ie6.browser SparkPlug said:
"(e-mail address removed)" wrote:
It is generally NOT a good idea to suggest people delete registry keys
without telling them what it does. Can you give an explanation for your
suggestion?
I would also recommend adding a warning to any such suggestion that editing
the registry can seriously harm your OS and should not be done without
backing up the registry first!!

Such warnings are often overstated, which tends to make the inexperienced
afraid to touch the registry at all. That's bad, because sometimes a
registry tweak is the only feasible repair for a problem. Advising people
to back up the registry is a good thing, but the advice should include a
pointer to instructions on how to do that -- and how not to.
 
Gary Smith said:
Such warnings are often overstated, which tends to make the inexperienced
afraid to touch the registry at all. That's bad, because sometimes a
registry tweak is the only feasible repair for a problem. Advising people
to back up the registry is a good thing, but the advice should include a
pointer to instructions on how to do that -- and how not to.

I see you point but it depends on the forum and type of user expected to
frequent it. I think such warnings are only overstated for the average to
experienced user who have heard it before but for inexperienced/novice user,
not at all. Such warnings are even more important in a public forum like this
where you do not know the person giving you the advice which could be bad
advice or deliberately malicious.

In this case anybody reading this thread could read the advice posted above
and think "great, a solution to my problem of IE not loading pages" (as I did
for a brief fraction of a second before checking myself) but it could have
been posted maliciously by some fool who thinks it amusing to wreck people's
computers. Having looked at that registry key it is pretty obscure and I
cannot see what is the value of deleting it relating to this issue. And the
fact that the poster has not returned to explain their "solution" yet makes
me somewhat more suspicious.

If inexperienced users are afraid to touch the registry then at least they
will at least be SURE to think twice, back it up, follow instructions to the
letter and not play around in areas of the registry they do not understand.
Even following instructions isn't always helpful as the instructions can be
wrong or malicious.

You only have to warn someone once but, of course, you never know who is
reading your advice on the Internet especially in a newsgroup for general
users - it could be a complete novice or an OS expert. It is better to be
safe than sorry IMO and risk irritating a few gurus (although I think most
gurus would prefer to see the warning there just in case)
 
Frank Saunders said:
How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP
http://support.microsoft.com/?kbid=318378
Make sure your anti-virus is turned off and make sure you read the
instructions for SP2

Thanks, Frank.

I have already tried sfc /scannow which did not work and reinstall/repairing
the OS is the thing that I am hoping to avoid by posting here for an
alternative solution (as I posted previously in the thread).
 
SparkPlug said:
It is generally NOT a good idea to suggest people delete registry keys
without telling them what it does. Can you give an explanation for your
suggestion?


Looks like an attempt to implement an idea given by this blog

http://blogs.msdn.com/ie/archive/2005/12/16/504864.aspx


First mentioned by poster naveed in this newsgroup in a fix called
IE7FIX.reg, which was also given without citing a reference.
See also MVP Ramesh apparent use of the idea in ie6.browser thread
"All URLs in IE6SP2 open up in Firefox??" last week. Perhaps this
gives the implication that there is wider application of the idea than just
its stated context of "If a user has ever attempted to run IE7 Beta1
in an unsupported side-by-side configuration with a version of IE6"?


FYI

Robert Aldwinckle
---
 
SparkPlug said:
Thanks, Frank.

I have already tried sfc /scannow which did not work and reinstall/repairing
the OS is the thing that I am hoping to avoid by posting here for an
alternative solution (as I posted previously in the thread).
I very much have the same problem but it began before I installed IE7. I
use Windows-XP-Pro with IE6 and service pack 2 and all updates. I use
ZoneAlarm and Norton 2005 anti-virus. One day IE6 just stopped working, it
loads, but never gives me any web page and not even a message that it can't
find one. Also at the same time my "windows update" also hangs the same way,
but I am guessing that that is because it used IE6. Also, a related symptom
(I think) that began at the same time is that my email messages in Outlook
2002 no longer display the graphics, but instead little red "x"s which I am
again guessing is related to IE6. I downloaded Foxfire and have been using
it for the past two weeks, but of course it will not allow me to do "windows
update" (requires IE). I did download IE7 beta and installed it, but IE7
also has the same problems as mentioned above. since it did not help, I
uninstalled IE7. I have scanned my system with 5 different anti-virus and/or
anti-spyware programs. I have tried everything I can find and have even gone
as far as following Fred Langa's June 19, 2006 article (InformationWeek) URL:
http//www.informationweek.com/story/showArticle.jhtml?articleID=189400897 and
did a complete XP No-Reformat, Nondestructive total-rebuild Option which was
successful, but did not solve my IE problem. I sure would appreciate any
help you have as my only options seems to be to use my Toshiba "refresh CDs"
to take my laptop back to "factory settings" and start over - a lot of work!
Thanks!
 
Jim in Texas said:
I very much have the same problem but it began before I installed IE7. I
use Windows-XP-Pro with IE6 and service pack 2 and all updates. I use
ZoneAlarm and Norton 2005 anti-virus. One day IE6 just stopped working, it
loads, but never gives me any web page and not even a message that it can't
find one. Also at the same time my "windows update" also hangs the same way,
but I am guessing that that is because it used IE6. Also, a related symptom
(I think) that began at the same time is that my email messages in Outlook
2002 no longer display the graphics, but instead little red "x"s which I am
again guessing is related to IE6. I downloaded Foxfire and have been using
it for the past two weeks, but of course it will not allow me to do "windows
update" (requires IE). I did download IE7 beta and installed it, but IE7
also has the same problems as mentioned above. since it did not help, I
uninstalled IE7. I have scanned my system with 5 different anti-virus and/or
anti-spyware programs. I have tried everything I can find and have even gone
as far as following Fred Langa's June 19, 2006 article (InformationWeek) URL:
http//www.informationweek.com/story/showArticle.jhtml?articleID=189400897 and
did a complete XP No-Reformat, Nondestructive total-rebuild Option which was
successful, but did not solve my IE problem. I sure would appreciate any
help you have as my only options seems to be to use my Toshiba "refresh CDs"
to take my laptop back to "factory settings" and start over - a lot of work!
Thanks!

It is a strange one isn't it, Jim? For me, IE6 actually started working
again for about two weeks and then back to not working. I had done nothing
that I was aware of to make it work or not work. As I have never had this
problem with Windows XP and rarely install anything but stuff I need for work
(very stable software) I can only assume that a Windows Update is
responsible. I have no idea which, though. (This is the biggest argument, in
my opinion, for not embedding browsers in the operating system). The way I
know to definitely resolve it is to do a complete re-install of the OS as
none of the other suggestions have worked in my case.
 
SparkPlug said:
It is a strange one isn't it, Jim? For me, IE6 actually started working
again for about two weeks and then back to not working. I had done nothing
that I was aware of to make it work or not work. As I have never had this
problem with Windows XP and rarely install anything but stuff I need for work
(very stable software) I can only assume that a Windows Update is
responsible. I have no idea which, though. (This is the biggest argument, in
my opinion, for not embedding browsers in the operating system). The way I
know to definitely resolve it is to do a complete re-install of the OS as
none of the other suggestions have worked in my case.

Thanks Sparkplug for your quick reply. You mentioned that you think that
Windows Update fixed your problem for a couple of weeks and then broke it
again. I can't even get windows update to work on my machine since it also
requires IE. I have "automatic windows updates" turned on, to download
without asking, but then to ask me before updating so I will know that it is
happening. Maybe once in the last two weeks I have received one or two
updates, but not as often as I should. Also, I mentioned before that I did a
complete XP No-Reformat, Nondestructive total-rebuild which lost a lot of my
recent security updates (I had a service pack 2 CD which I applied
mannually), but all the others don't seem to want to come down with
"automatic windows update" and as I said I can't run Windows Update mannually
without IE working. By using the free online scanner at trendmicro.com it
tells me about all of the security updates that I am missing, but I am lost
at how to apply them unless I use firefox to download them one at a time and
manually install them. Keep me posted if you find any other solutions before
I have to "bite the bullet" and restore back to "factory settings". Thanks,
Jim
 
Jim in Texas said:
You mentioned that you think that
Windows Update fixed your problem for a couple of weeks and then broke it
again.

Sorry I actually meant that I felt WU could be responsible for causing the
problem. I have NO evidence of this but then I have no evidence of any cause
so, given WU has caused several other problems for users it seemed to me to
be the most likely candidate devoid of any hard evidence.
Keep me posted if you find any other solutions before
I have to "bite the bullet" and restore back to "factory settings". Thanks,
Jim

If I do find out something I will definitely post it to this thread but it's
unlikely now as I have given up. I rarely use IE anyway and frankly this
debacle hasn't helped much. A pity large portions of the OS's functionality
are dependant on IE otherwise I wouldn't bother with it at all.

If only IE could be uninstalled and reinstalled on its own this would not be
such a problem.

Anyway, if you can afford to spend the time and effort right now I would go
ahead and fully reinstall Windows. It does not appear that any solutions are
coming forthwith.

If anybody knows differently I would be very happy to be informed.

Good luck. :-)
 
Hi Jim,
We also have the same problem. But the typical thing is that it does load
https sites. All the rest not. And also no pictures in Outlook 2003 (emails).
And Windows Live Messenger also is not working, and Weather Watcher...

For windows update though we have a solution. We use Maxthon
(www.maxthon.com) as a default browser, and windows update accepts it.
Maxthon uses the IE engine, that's why.

It really is a strange problem. We have three computers at home, and only
one has this problem. It's the one with XP Pro...

We have decided to live with it, for time being. Hopefully sometime there
will be a fix available.

Mormeltje, the Netherlands

"Jim in Texas" schreef:
 
Dear Mormeltje, (The Netherlands)

Thank you, thank you, thank you! This is wonderful information and has been
very helpful. The browser at www.maxthon.com works great and I was able to
download and install all of my updates (60+) automatically from Microsoft
Updates with this browser and doing so seemed to fix my "automatic updates
function" so now my updates are coming down automatically.

Although my IE-6 is still not working, it is very helpful to kow that
websites using SSL (Secure Socket Layer) can be accessed normally (https
sites) and I have passed this information on the the Microsoft Windows
Support Professional that is helping me to seek a solution to this problem.
Maybe I will share the news that my IE-6 is also fixed one day - hope, hope,
hope!

Thanks for taking the time to share what you learned with me!

Sincerely,

Jim
 
Back
Top