JimJob said:
Hi all,
I have a user in my organisation and when the user opens this one particular
website in IE6 - it freezes and runs the processor at 100%. Yet the website
works fine on every other machine. The user has XP2 and IE6 SP2 with the
latest updates. I have tried changing security settings, runnign SFC, making
the website a tursted site, logging on as me and the same thing occurs. I
have left the website loading for 20 mins and nothing happens. The website
is nothing special - jsut basic java / plone site. Strange thing is, is that
the user also has fire fox and Netscape installed and it works fine on those
browsers but not on IE
I have upgraded her to IE7 and hey presto the website works, but unfortuntly
because its not standard in our company i had to take it off the problem is
back. Any ideas?
Thanks
Did you tried to repair the IE6 and scan for malwares, since either you the
admin can't then the browser is corrupted.
http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q318378
Unexplained computer behaviour may be caused by deceptive software:
http://support.microsoft.com/default.aspx?scid=827315
Here another step to perform if the above didn't help:
= ... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
[&] HTTP 1.1 Settings
[ ] Use HTTP 1.1 ,= Make sure this checked
[ ] Use HTTP 1.1 through proxy connections
If you using proxy check the proxy one if not check only the first one.
Then under Security Option:
[&] Security
[ ] Use SSL 2.0
[ ] Use SSL 3.0
[ ] Use STL 1.0
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
Then download this software and update it then run a scan for malwares:
http://www.lavasoft.com/products/ad-aware_se_personal.php
= Then Open a run command and type in these DLLs to re-register them:
regsvr32 SOFTPUB.DLL
regsvr32 Wintrust.dll
regsvr32 Mssip32.dll
regsvr32 Initpki.dll
regsvr32 Msjava.dll
regsvr32 Gpkcsp.dll
regsvr32 Sccbase.dll
regsvr32 Slbcsp.dll
regsvr32 Urlmon.dll
regsvr32 Cryptdlg.dll
regsvr32 Dssenh.dll
regsvr32 Rsaenh.dll
Note you can copy the above and paste in a Notepad and Save As on the
Desktop reg.bat file then you can open a run command and type in:
C:\reg.bat click [OK] and then Yes.
Again on the Run command type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
Reboot your machine and see if you can access any website/link easily and
without the cannot connect error message.
= Open the Windows
Explorer and locate this path:
C:\Windows\System32\drivers\etc = look in the Right Pane/window for this
file called the HOSTS file but not the one with the extension *.SAM* leave
this as is.
If you can't see it try to click Tools >> Folder Options and select show
Hidden files and folder, then right Click the Hosts file and select open with
Notepad.
There see any reference for that site and remove it, you Hosts file will
looks like this:
# 102.54.94.97 rhino.acme.com # Source server
# 38.25.63.10 x.acme.com # Client Host
127.0.0.1 LocalHost
------------------------------------------
Remove all other References other than those above.
You can also try to assign the web address in the trusted zone on the IE
properties.
HTH.
Let us know.
nass
===
www.nasstec.co.uk