IE6 error reporting/MCI command handling window problem

[Guest]

Need help from all you guru's here. For quite some time now, my IE6 has
crashed when loading a page. (Sorry, but I have not looked at the error
detail yet, but it may not matter.) Each time this has happened, I have sent
the error report to Miscosoft, and then restarted IE. But recently after
sending the error report, I get a new window telling me there may be a fix,
and that I can 'click here' for a link to the information that I need. But
whenever I click on that link, this new window completely freezes up.

I try going to the task manager, but there is no task running that appears
to be this window. So then I just try and restart windows to get rid of this
error window. And while windows is shutting down, I get an error saying that
the MCI Command Handling Window is not responding, and I click the 'end now'
to complete the reboot.

So I actually have two separate issues... First off, what is this MCI thing
and how do I fix it? And secondly, how can I find out what the possible fix
is for my IE6 problem?

I am running XP home, SP2, and IE6, SP2. If you need other info, just ask
and I'll try to get it.

Thanks!

 

[Frank Saunders, MS-MVP IE/OE]

Need help from all you guru's here. For quite some time now, my IE6
has crashed when loading a page. (Sorry, but I have not looked at the
error detail yet, but it may not matter.) Each time this has
happened, I have sent the error report to Miscosoft, and then
restarted IE. But recently after sending the error report, I get a
new window telling me there may be a fix, and that I can 'click here'
for a link to the information that I need. But whenever I click on
that link, this new window completely freezes up.

I try going to the task manager, but there is no task running that
appears to be this window. So then I just try and restart windows to
get rid of this error window. And while windows is shutting down, I
get an error saying that the MCI Command Handling Window is not
responding, and I click the 'end now' to complete the reboot.

So I actually have two separate issues... First off, what is this
MCI thing and how do I fix it? And secondly, how can I find out what
the possible fix is for my IE6 problem?

I am running XP home, SP2, and IE6, SP2. If you need other info, just
ask and I'll try to get it.

Thanks!

First eliminate any scumware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

CAUTION!!!!! Before you try to remove spyware using any of these programs ,
download a copy of LSPFIX from any of the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html
(if your OS is Win2k or XP) The process of removing certain malware may kill
your internet connection. If this should occur, this program, LSPFIX, will
enable you to regain your connection.

See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip or
http://forum.aumha.org/downloads/cwshredder.zip
**Post your HijackThis log to
http://www.spywareinfo.com/forums/
http://forums.tomcoyote.org/
http://www.wilderssecurity.com/ or the Spyware forum at
http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.


See this link for information about malware:
http://arstechnica.com/articles/paedia/malware.ars

If nothing there helps, please post back to this thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx