Hi WFC
Is the Auto_Protect enabled on the Norton AV? If so, Check the Task
Manager
and see if
NAVAPSVC.EXE is there. If so, disable it and see if the spikes stop.
also.. when the CPU starts spiking, open the task manager and click on
Processes and see what is using up your power. See what top 5 files are
using most of the power post them here. If you are unable to open the
task
manager when your cpu is spiking, then download and install this free
utility program. When your CPU is spiking, run it and see what is
causing
the spike at taht moment.
Explorer Processor
http://www.sysinternals.com/ntw2k/freeware/procexp.shtml
and..
Go to Start>Run and then enter the following in the window
sfc /scannow, and then click OK. (notice the space between the sfc and
/)
You will need to have your XP install CD handy.
That takes a while, but it'l check that all the files are intact, in the
right location and working properly, the chances are that doing this will
fix it.
Hope this helps.
Jan
MS MVP - IE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.
Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
Hi, I'm having the same problem. My home page has an auto-refresh
feature,
which works fine until I open or maximize some other program, like
Outlook
Express. then when I go back to home page, it's hung and IE6 is hung. I
can
close out, start over, and everything works until the next time. I'm
running
Norton Internet Security, with my home page as a trusted site. I've
also
had
the CPU max box lite up and minutes to do one Excel operation. This
just
started within the last week or so. I don't think I changed any
settings.
We
have 2 computers running alike, same XP w/SP2, and it doesn't happen on
the
other one, but it has Norton Anti-virus only. Any clues? WFC
:
Hi
Well...it looks like your cleaning process has been very complete, so,
let's
examine some other areas that may not have been addressed yet.
What kind of sites are you opening when the crash happens? By that I
mean,
are you going to secure sites? Sites with lots of images and/or
graphics
or
animation? Game sites with lots of
Flash or Shockwave? These types of sites can cause IE to crash for
various
reasons.
Try the following and see if it helps:
Clearing the TIF Cache -
Safely Delete the Temporary Internet Files
http://www.mvps.org/winhelp2002/delcache.htm
Delete Off-Line files as well
or.
How to Delete the Contents of the Temporary Internet Files Folder
http://support.microsoft.com/default.aspx?scid=kb;en-us;260897
Delete view off-line files not the pages File, Save as.
If TIF is much larger than 50 MB, IE starts to slow down because it's
actually faster to get the information from the Internet than to find
it
in
TIF. In addition, you start losing the ability to save pictures as
anything
but a BMP and you lose the ability to View | Source. Unfortunately,
as
far
as I know IE still by default grabs some percentage of the drive for
TIF
and
for large drives this is way too much. 50 MB seems to be about the
best.
Update your Video driver:
If you don't know the location of your Video driver, or how to find
it:
Location for XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314854
http://www.microsoft.com/windowsxp/using/games/learnmore/updatingdrivers.mspx
or......
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314854
Find the information on your video driver. Then go to the website for
mfg.
of the video driver and look for the update to download and install.
There
may also be a Update Driver button on the dialog box you can use to go
direct to the update download site.
also........
Try reducing hardware acceleration:
Right click on the Desktop on an open area,
Properties>Settings>Advanced>Troubleshoot
Move the slider back to the left a little and test to see if that
helps.
Try it at increments until you get all the way to the left end to see
if
that helps.
You should also update your scripting engine. The latest scripting
engine
can
be found at:
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp
For 2000 and XP go to
http://www.microsoft.com/downloads/...43-7e4b-4622-86eb-95a22b832caa&DisplayLang=en
The install includes a new jscript.dl
Hope this helps.
Jan
MS MVP - IE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.
Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
This problem keeps re-occurring: (On my Dell 4600/XP SP-2) I will
have
a
few
IE 6 browser windows open, then usually one of them will freeze,
then
CPU
usage spikes to 100% - causing the computer to take several minutes
to
perform the simplest operations. I usually have to (wait for) the
task
manager to open so I can close out of IE - although often, the
problem
is
still there so I have to reboot the system. I have been trying
in-vein
for
months to correct this.
I have Spybot, Ad-aware, HJT, Awido, Spywareblaster, SpywareGuard,
My
computer is protected by CA eTrust security suite, I have cleaned,
error
detected & defragged the HD several times and run sfc /scannow.
Nothing
works!
Here are some forum links to everything I have tried to date:
http://www.microsoft.com/windowsxp/...&p=1&tid=ecadc9b6-ee2e-4e59-b4f8-ab7c00535938
http://forums.tomcoyote.org/index.php?showtopic=53869&st=0&p=247481&#entry247481
As far as I can tell, with all of the scans, cleanings, and
deletions,
my
machine is free of viruses and spyware & maleware. Can anyone fix
this?
Where's Bill Gates when I need him?