Hi,
This problem is so frequently caused by malware that you should conduct a
very thorough search.
You should Ad-aware, Spybot and (if running WinXP) MS Anti-Spyware (Beta.)
Be sure to update Ad-aware and Spybot before use.
See these sites for help:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
The Parasite Fight
http://www.aumha.org/a/quickfix.htm
Bugs, Glitches & Stuffups:
http://www.mvps.org/inetexplorer/Darnit.html
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx
You may have to register and post a HijackThis log to one of these forums
for additional help. Look for the proper forum and an "Important- Read This
First" message so that you follow proper procedure.
* HijackThis Quick Start
http://www.tomcoyote.org/hjt/#Top
http://forum.aumha.org/viewforum.php?f=30
http://castlecops.com/forums.html
http://tomcoyote.com/forums/
http://www.bleepingcomputer.com/forums/
http://forums.spywareinfo.com/
http://www.spywarewarrior.com/index.php
http://forums.maddoktor2.com/index.php
http://forums.net-integration.net/
http://www.atribune.org/forums/index.php?showforum=21
Since Outlook Express is also affected, disable, as a test, third-party
antivirus, security, privacy, ad-blocking programs. One of them may be
causing this.
Turn on the windows Firewall (Control Panel> Windows Firewall) and disable
(as a test) your third-party firewall (if you're running one.)
You might try this...
From Start> Run> type in or copy and paste
ipconfig /flushdns Hit [Enter]
Then restart. If this works, you should still be looking for the program(s)
that are causing the problem.
Other possibilities at
http://inetexplorer.mvps.org/archive/answers_10.htm#close
Hope this helps,
Don
[MS MVP- IE]
