IE6 breaks internet connection

  • Thread starter Thread starter GBH
  • Start date Start date
G

GBH

Running IE6 on XP Home with SP2. Windows firewall only. Norton AV.
This is a dial connection.

Once dialled, IE6 browses to various websites for approximately 5 minutes
and then gives 'site unavailable' to any further attempts.
If the connection is dialled but IE6 not used, various processes such as
Windows Update, Norton update, Outlook all work without problem.
ipconfig /all shows assigned address and dns servers as expected.
This is a new install of XP. I have subsequently re-installed IE6 to try and
fix this problem. Adaware and Spybot both come up clean. Lspfix shows no
problem. Hijackthis shows no problems. Registering various DLL's as
suggested in the NG produced no change.
SFC wont run because it asks for the original disk but this is an OEM
install.
I am at my wits end to understand how to fix this problem. In the meantime I
have installed Firefox which works without any of these problems.

I don't like to give up on this so any useful suggestions would be much
appreciated.

TIA
 
Hi,
Possibly a corrupt cache? Try deleting the TIF folder. See
http://mvps.org/winhelp2002/delcache.htm Then set the size of the TIF folder
to 50-60 MB.

Someting here http://www.mvps.org/inetexplorer/answers.htm#dns may help.

You might have malware running that Ad-aware and Spybot didn't find. Go to
http://www.aumha.org/a/quickfix.htm Do the precleaning steps and
post a log to the forum at http://forum.aumha.org/viewforum.php?f=30
Please read this message before posting the log
http://forum.aumha.org/viewtopic.php?t=4075

Don
[MS MVP- IE/OE]
 
Don
appreciate the response. Ill be trying this out tonight and will let you
know progress

thanks

Geoff

Don Varnau said:
Hi,
Possibly a corrupt cache? Try deleting the TIF folder. See
http://mvps.org/winhelp2002/delcache.htm Then set the size of the TIF
folder
to 50-60 MB.

Someting here http://www.mvps.org/inetexplorer/answers.htm#dns may help.

You might have malware running that Ad-aware and Spybot didn't find. Go to
http://www.aumha.org/a/quickfix.htm Do the precleaning steps and
post a log to the forum at http://forum.aumha.org/viewforum.php?f=30
Please read this message before posting the log
http://forum.aumha.org/viewtopic.php?t=4075

Don
[MS MVP- IE/OE]

GBH said:
Running IE6 on XP Home with SP2. Windows firewall only. Norton AV.
This is a dial connection.

Once dialled, IE6 browses to various websites for approximately 5 minutes
and then gives 'site unavailable' to any further attempts.
If the connection is dialled but IE6 not used, various processes such as
Windows Update, Norton update, Outlook all work without problem.
ipconfig /all shows assigned address and dns servers as expected.
This is a new install of XP. I have subsequently re-installed IE6 to try and
fix this problem. Adaware and Spybot both come up clean. Lspfix shows no
problem. Hijackthis shows no problems. Registering various DLL's as
suggested in the NG produced no change.
SFC wont run because it asks for the original disk but this is an OEM
install.
I am at my wits end to understand how to fix this problem. In the
meantime I
have installed Firefox which works without any of these problems.

I don't like to give up on this so any useful suggestions would be much
appreciated.

TIA
Click to expand...
Click to expand...
 
Deleting the TIF structure fixed this problem.

Many thanks

Geoff


GBH said:
Don
appreciate the response. Ill be trying this out tonight and will let you
know progress

thanks

Geoff

Don Varnau said:
Hi,
Possibly a corrupt cache? Try deleting the TIF folder. See
http://mvps.org/winhelp2002/delcache.htm Then set the size of the TIF
folder
to 50-60 MB.

Someting here http://www.mvps.org/inetexplorer/answers.htm#dns may help.

You might have malware running that Ad-aware and Spybot didn't find. Go
to
http://www.aumha.org/a/quickfix.htm Do the precleaning steps and
post a log to the forum at http://forum.aumha.org/viewforum.php?f=30
Please read this message before posting the log
http://forum.aumha.org/viewtopic.php?t=4075

Don
[MS MVP- IE/OE]

GBH said:
Running IE6 on XP Home with SP2. Windows firewall only. Norton AV.
This is a dial connection.

Once dialled, IE6 browses to various websites for approximately 5
minutes
and then gives 'site unavailable' to any further attempts.
If the connection is dialled but IE6 not used, various processes such as
Windows Update, Norton update, Outlook all work without problem.
ipconfig /all shows assigned address and dns servers as expected.
This is a new install of XP. I have subsequently re-installed IE6 to try and
fix this problem. Adaware and Spybot both come up clean. Lspfix shows no
problem. Hijackthis shows no problems. Registering various DLL's as
suggested in the NG produced no change.
SFC wont run because it asks for the original disk but this is an OEM
install.
I am at my wits end to understand how to fix this problem. In the
meantime I
have installed Firefox which works without any of these problems.

I don't like to give up on this so any useful suggestions would be much
appreciated.

TIA
Click to expand...
Click to expand...
Click to expand...
 
Geoff,
Glad that it was a quick, easy fix. Thanks for letting me know.

Don
[MS MVP- IE/OE]

GBH said:
Deleting the TIF structure fixed this problem.

Many thanks

Geoff
Click to expand...
GBH said:
Don
appreciate the response. Ill be trying this out tonight and will let you
know progress

thanks

Geoff
Click to expand...
"GBH" <geoff.hamilton1[at]NOSPAMTHANX.ntlworld.com> wrote in message
Running IE6 on XP Home with SP2. Windows firewall only. Norton AV.
This is a dial connection.

Once dialled, IE6 browses to various websites for approximately 5
minutes
and then gives 'site unavailable' to any further attempts.
If the connection is dialled but IE6 not used, various processes such as
Windows Update, Norton update, Outlook all work without problem.
ipconfig /all shows assigned address and dns servers as expected.
This is a new install of XP. I have subsequently re-installed IE6 to try
and
fix this problem. Adaware and Spybot both come up clean. Lspfix shows no
problem. Hijackthis shows no problems. Registering various DLL's as
suggested in the NG produced no change.
SFC wont run because it asks for the original disk but this is an OEM
install.
I am at my wits end to understand how to fix this problem. In the
meantime
I
have installed Firefox which works without any of these problems.

I don't like to give up on this so any useful suggestions would be much
appreciated.
Click to expand...
Click to expand...
Click to expand...
 
Don
You are most welcome.

I believe the problem may have originated with the Files and Settings
Transfer Wizard, which I had used to pull all the user stuff of their old
machine. Maybe the TIF got corrupted on the restore. I think there is a
lesson for the future here in that I will ensure that all folders/files are
cleared on the originating machine before running the wizard ...

Thanks again

Geoff

Don Varnau said:
Geoff,
Glad that it was a quick, easy fix. Thanks for letting me know.

Don
[MS MVP- IE/OE]

GBH said:
Deleting the TIF structure fixed this problem.

Many thanks

Geoff
Click to expand...
GBH said:
Don
appreciate the response. Ill be trying this out tonight and will let
you
know progress

thanks

Geoff
"Don Varnau" <don_04[at]varnau[dot]org> wrote in message
Hi,
Possibly a corrupt cache? Try deleting the TIF folder. See
http://mvps.org/winhelp2002/delcache.htm Then set the size of the TIF
folder
to 50-60 MB.

Someting here http://www.mvps.org/inetexplorer/answers.htm#dns may help.

You might have malware running that Ad-aware and Spybot didn't find.
Go
to
http://www.aumha.org/a/quickfix.htm Do the precleaning steps and
post a log to the forum at http://forum.aumha.org/viewforum.php?f=30
Please read this message before posting the log
http://forum.aumha.org/viewtopic.php?t=4075
Click to expand...
"GBH" <geoff.hamilton1[at]NOSPAMTHANX.ntlworld.com> wrote in message
Running IE6 on XP Home with SP2. Windows firewall only. Norton AV.
This is a dial connection.

Once dialled, IE6 browses to various websites for approximately 5
minutes
and then gives 'site unavailable' to any further attempts.
If the connection is dialled but IE6 not used, various processes such as
Windows Update, Norton update, Outlook all work without problem.
ipconfig /all shows assigned address and dns servers as expected.
This is a new install of XP. I have subsequently re-installed IE6 to try
and
fix this problem. Adaware and Spybot both come up clean. Lspfix shows no
problem. Hijackthis shows no problems. Registering various DLL's as
suggested in the NG produced no change.
SFC wont run because it asks for the original disk but this is an OEM
install.
I am at my wits end to understand how to fix this problem. In the
meantime
I
have installed Firefox which works without any of these problems.

I don't like to give up on this so any useful suggestions would be much
appreciated.
Click to expand...
Click to expand...
Click to expand...
 
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