IE

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Guest

I've been having this problem here lately, I keep getting error messages for
IE, saying that due to a problem, IE has to close! Here lately it happens
everytime I start surfing, its getting really annoying! How do I go about
finding out what the problem is, and most important, how do I fix it?
 
Event Viewer maintains logs about program, security, and system events on
your computer. You can use Event Viewer to view and manage the event logs,
gather information about hardware and software problems, and monitor Windows
security events.

To open Event Viewer, click Start, click Control Panel, double-click
Administrative Tools, and then double-click Event Viewer. For information
about using Event Viewer, in Event Viewer, on the Action menu, click Help.
 
Hi kstemen1 :-)

You don't mention the version of Windows you are using, but, work through
the steps here and see if it helps:

Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm

Be aware, your Anti-Virus won't detect all types of warez, Trojans, malware,
worms, etc., and neither can other adware or spyware related programs such
as AdAware and SpyBot. They don't have the proper definitions. They must
also be run in Safe Mode with Hidden Files enabled in order to fully scan
all files. Even if you have run such programs and nothing shows up, it does
not mean your system is clean. It takes a series of programs to fully clean
your machine. Some very aggressive and damaging variants of malware can
replicate themselves repeatedly, or mutate, if not removed properly.

Also, download and install HiJackThis. This is one of the most important
steps. Follow all instructions carefully. This program should be run in
Normal mode.

How to download and install HiJackThis: Win 98-XP
http://www.download.com/HijackThis/3000-8022_4-10227353.html

Please.. DO NOT post your log HiJackThis log to this newsgroup. DO NOT
delete anything from the list yourself unless you are an experienced user of
this program. It is important that you post your log on one of the
HiJackThis Support Forums below and allow the experts there to analyze it
for you:
AumHa HiJackThis Forum
http://forum.aumha.org/viewforum.php?f=30
to allow the experts there to evaluate your log and advise you of any
necessary steps to clean your system.
(Note: You will have to Register before posting on these Forums. Please
follow all posting instructions carefully to avoid having your log deleted
or ignored. All responders are volunteers and they are very busy, so please
be patient.)

and...

Courtesy of PA Bear -

Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm


Hope this helps.

Jan :)
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
 
kstemen1 said:
I've been having this problem here lately, I keep getting error
messages for IE, saying that due to a problem, IE has to close! Here
lately it happens everytime I start surfing, its getting really
annoying! How do I go about finding out what the problem is, and most
important, how do I fix it?
Click to expand...

You might be infested with malware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

So How Did I Get Infected Anyway?
http://www.wilderssecurity.com/showthread.php?t=27971

Help with Hijackware
All MS - MVP Sites.
(http://aumha.org/a/parasite.htm)
(http://aumha.org/a/quickfix.htm)
(http://mvps.org/winhelp2002/unwanted.htm)
(http://inetexplorer.mvps.org/darnit.html)
(http://www.mvps.org/sramesh2k/Malware_Defence.htm)

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
 
I'm not good with computers, I looked into the event viewer, found all the
error messages but don't understand them! I'm running Windows XP HE! Many of
the errors were called fault buckets, all had to do with iexplore.exe! I've
got a couple other replies but do not understand! Any suggestions, that I can
understand?
 
kstemen1 said:
I've been having this problem here lately, I keep getting error messages for
IE, saying that due to a problem, IE has to close! Here lately it happens
everytime I start surfing, its getting really annoying! How do I go about
finding out what the problem is, and most important, how do I fix it?
Click to expand...


It would probably help to start sharing some details. ; }


Here is an excerpt from a previous reply about one way to start:

<excerpt>

*always* post your crash details. E.g. use that [click here] link
and capture the details under the Error Signature (dragging there
with the mouse and pressing Ctrl-c usually works).

<title>KB276550 - Description and availability of Internet Explorer Error
Reporting tool</title>

</excerpt>


HTH

Robert Aldwinckle
---
 
Sorry, I've never really had to do this before! Anyways, problem is fixed: It
was a problem with an add-on! I disabled this add-on, and haven't had a
problem since!
--
kstemen1


Robert Aldwinckle said:
kstemen1 said:
I've been having this problem here lately, I keep getting error messages for
IE, saying that due to a problem, IE has to close! Here lately it happens
everytime I start surfing, its getting really annoying! How do I go about
finding out what the problem is, and most important, how do I fix it?
Click to expand...


It would probably help to start sharing some details. ; }


Here is an excerpt from a previous reply about one way to start:

<excerpt>

*always* post your crash details. E.g. use that [click here] link
and capture the details under the Error Signature (dragging there
with the mouse and pressing Ctrl-c usually works).

<title>KB276550 - Description and availability of Internet Explorer Error
Reporting tool</title>

</excerpt>


HTH

Robert Aldwinckle
Click to expand...
 
Hi kstemen1 :-)
Sorry, I've never really had to do this before! Anyways, problem is fixed:
It
was a problem with an add-on! I disabled this add-on, and haven't had a
problem since!
Click to expand...

I'm very glad to hear you were able to resolve your problem. Good job!

Thank you very much for posting back and letting us know what worked for
you, and for the benefit of other readers who might have a similar problem.

Jan :)
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.
--
kstemen1


Robert Aldwinckle said:
kstemen1 said:
I've been having this problem here lately, I keep getting error
messages for
IE, saying that due to a problem, IE has to close! Here lately it
happens
everytime I start surfing, its getting really annoying! How do I go
about
finding out what the problem is, and most important, how do I fix it?
Click to expand...


It would probably help to start sharing some details. ; }


Here is an excerpt from a previous reply about one way to start:

<excerpt>

*always* post your crash details. E.g. use that [click here] link
and capture the details under the Error Signature (dragging there
with the mouse and pressing Ctrl-c usually works).

<title>KB276550 - Description and availability of Internet Explorer Error
Reporting tool</title>

</excerpt>


HTH

Robert Aldwinckle
Click to expand...
Click to expand...
 
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