ie won't start and freezes computer

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  • Start date Start date
G

Guest

This problem is happening intermittently, but it is really annoying when it
does happen. When opening IE, the program doesn't open. iexplore.exe shows
up under processes. Continuing to click on IE simply opens up more processes
(my spouse did that one). Sometimes I can get the processes to close; other
times, my computer freezes up completely. It seems to happen more when we
switch users, but it can happen with the first user on the computer.

When IE does open correctly (which is most of the time), there seem to be no
problems with the program. And I'm not having any problems with speed or
with other programs.

Here is some info on the computer:
Dimension 4600 Pentium 4 3.00 GHz with 512 MB RAM
XP Version 2002 with Service Pack 2
Windows is set to automatic updates daily
IE Version 6.0.2900.2180.xpsp_sp2_gdr.050301-1519
Norton Internet Security AntiSpyWare Edition 2005 Version 8.5.0.113
(AntiVirus version is 11.5.7.2)
NIS is set to Automatic Live Update
NIS scans show no problems whatsoever
Dell Crash Analysis Tool indicated that tfsnifs.sys and vsdatant.sys might
need updated (what do those things do?)

Any suggestions would be appreciated -- especially if they go beyond the use
more programs to scan for viruses and spyware!
 
collegedoc said:
This problem is happening intermittently, but it is really annoying
when it does happen. When opening IE, the program doesn't open.
iexplore.exe shows up under processes. Continuing to click on IE
simply opens up more processes (my spouse did that one). Sometimes I
can get the processes to close; other times, my computer freezes up
completely. It seems to happen more when we switch users, but it can
happen with the first user on the computer.

When IE does open correctly (which is most of the time), there seem
to be no problems with the program. And I'm not having any problems
with speed or with other programs.

Here is some info on the computer:
Dimension 4600 Pentium 4 3.00 GHz with 512 MB RAM
XP Version 2002 with Service Pack 2
Windows is set to automatic updates daily
IE Version 6.0.2900.2180.xpsp_sp2_gdr.050301-1519
Norton Internet Security AntiSpyWare Edition 2005 Version 8.5.0.113
(AntiVirus version is 11.5.7.2)
NIS is set to Automatic Live Update
NIS scans show no problems whatsoever
Dell Crash Analysis Tool indicated that tfsnifs.sys and vsdatant.sys
might need updated (what do those things do?)

Any suggestions would be appreciated -- especially if they go beyond
the use more programs to scan for viruses and spyware!
Click to expand...

NIS will not catch all malware.
Malware Removal:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
 
go to start> run> and type sfc /scannow this should sort it but note u will
need ur XP disk.
 
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