IE won't open

  • Thread starter Thread starter srgreer
  • Start date Start date
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srgreer

I'm running Xp with IE 7.0. This afternoon my Internet Explorer decided to
not open.

When I log in I get the "Please tell us about this problem" dialog box with
the message that Win32cfg has encountered a problem and needs to close. When
I close that dialog box I get a message that reads:

exception EOleSys Error in module sysconf32.exe at 00074791
invalid access to memory location.

This problem began the last time I booted the computer - during the boot
process, I got a message that I needed to run CHKDSK. CHKDSK found and
corrected a few errors (which I did not make a note of), then took me to the
login screen.

I have tried a system restore to a time before the problem began, but the
messages still appear.

Any ideas?

Thanks for your help.
 
srgreer said:
I'm running Xp with IE 7.0. This afternoon my Internet Explorer decided to
not open.

When I log in I get the "Please tell us about this problem" dialog box with
the message that Win32cfg has encountered a problem and needs to close. When
I close that dialog box I get a message that reads:

exception EOleSys Error in module sysconf32.exe at 00074791
invalid access to memory location.

This problem began the last time I booted the computer - during the boot
process, I got a message that I needed to run CHKDSK. CHKDSK found and
corrected a few errors (which I did not make a note of), then took me to the
login screen.

I have tried a system restore to a time before the problem began, but the
messages still appear.

Any ideas?

Thanks for your help.
Click to expand...



You should go the the website of your harddrive mfg and get their diagnostic
utility and run it.

Also run a RAM test

http://oca.microsoft.com/en/windiag.asp


If your hardware checks out OK and there are no other problems with your
machine,
you can try uninstalling IE7 (and if you want, re-install)
 
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