IE version 6

  • Thread starter Thread starter Angus Meryon
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A

Angus Meryon

Hi

I'm experiencing a similar problem to many other users, namely that IE
continually announces that, when loading a page in a website, that it has a
problem and needs to close. Does anyone have any ideas about this - many
people have posted a similar complaint but no one really seems to have any
answers! I've scanned my system with AdAware and Registry Mechanic, tried
disabling Norton antivirus and the SP2 firewall, but nothing seems to work.
Please help me!

Angus Meryon
 
Angus Meryon said:
Hi

I'm experiencing a similar problem to many other users, namely that IE
continually announces that, when loading a page in a website, that it
has a problem and needs to close. Does anyone have any ideas about
this - many people have posted a similar complaint but no one really
seems to have any answers! I've scanned my system with AdAware and
Registry Mechanic, tried disabling Norton antivirus and the SP2
firewall, but nothing seems to work. Please help me!

Angus Meryon

emailed and posted.

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First eliminate any scumware.
CAUTION!!!!! Before you try to remove spyware using any of these programs ,
download a copy of LSPFIX from any of the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html
(if your OS is Win2k or XP) The process of removing certain malware may kill
your internet connection. If this should occur, this program, LSPFIX, will
enable you to regain your connection.

See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.


See this link for information about malware:
http://arstechnica.com/articles/paedia/malware.ars

If nothing there helps, please post back to this thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
 
You need to do more than that to check for spyware.

Dealing with Trojans & Hijackware

A. Removing Trojans and Trojanware with Sysclean

Create a new folder named Sysclean (e.g., C:\Program files\Sysclean or just
a desktop folder). Download 'Sysclean.com' from
http://www.trendmicro.com/download/dcs.asp to this folder. Download the
latest 'Trend Pattern File' zip (e.g., lpt123.zip) from
http://www.trendmicro.com/download/pattern.asp and extract its contents to
the same folder; see the Readme text file for instructions.

Delete Temporary Internet Files (IE Tools>Internet Options>General)
accepting the option to delete all offline content. Reboot and delete
contents of TEMP folders and Recycle Bin.

Close all running programs including your anti-virus application, go
offline, and run Sysclean. For best results, do nothing with the machine
until the scan completes.

If the scan shows any infections in System Restore files:

(1) create a new Restore Point (Start>Programs>Accessories>System
Tools>System Restore), then

(2) delete all but the most recent Restore Point
(Start>Programs>Accessories>System Tools>Disk Cleanup>More options [tab]).

Afterwards, update your own anti-virus application and perform another full
system scan.

B. Hijackware

Help with Hijackware (all are MS MVP sites)
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Run the following tools in this order with nothing else running in
background:

1. CWShredder v2.0 (no updates available currently; choose Fix, not Scan)

2. Ad-Aware SE (Reconfigure per http://aumha.org/forum/viewtopic.php?t=5877;
Fix all found)

3. Spybot (RTFM; Immunize first and then scan; Generally, fix everything in
red)

Important: You must seek updates for Ad-Aware, Spybot, etc., before each and
every use, even "right out of the box". But even they can't catch
everything, 24/7.

When all else fails, HijackThis
(http://forum.aumha.org/downloads/hijackthis.zip) is the preferred tool to
use. It will help you to both identify and remove any hijackware/spyware.
**Post your files to http://forums.spywareinfo.com/,
http://castlecops.com/forum67.html or
http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.**

[Alternate download pages for many of the above tools may be found at
http://aumha.org/a/parasite.htm.]

So How Did I Get Infected Anyway?
http://boards.cexx.org/viewtopic.php?t=957
 
PA Bear,

I have a question regarding one of the things you wrote below, which I'll
copy here:
Delete Temporary Internet Files (IE Tools>Internet Options>General)
accepting the option to delete all offline content. Reboot and delete
contents of TEMP folders and Recycle Bin.

This doesn't have anything to do with this current post, but one time in the
past I tried to delete the contents of my TEMP folder, and somehow I must
have deleted something wrong because the next morning all my e-mails were
gone! I've been afraid to do it ever since! I do regularly delete Temp
Internet Files, and Recycle Bin (when I think of it). Could you tell me the
exact steps to (1) find and then (2) delete the TEMP folder contents?
Thanks.
 
Assuming OE is your default Mail Client, deleting contents of TEMP had
nothing to do with it.

<canned response>
Start here: http://insideoe.tomsterdam.com/problems/bugs.htm#mailgone.
~~~~~~~~~~~
DBXtract
http://www.oehelp.com/DBXtract/Default.aspx

DBXtend (additional functionality)
http://www.oehelp.com/DBXtend/Default.aspx

DBXpress (faster, more powerful, with even greater functionality)
http://www.oehelp.com/DBXpress/Default.aspx
~~~~~~~~~~~
For lost Inbox messages:
Inbox.dbx is damaged. Close OE and then Move Inbox.dbx from your store
folder (http://insideoe.tomsterdam.com/files/store.htm) to another Windows
(not OE) folder and run any of the above applications on the moved file. (A
new, empty Inbox.dbx will be created when you next open OE.)

Other folders:
Close OE. Move the associated DBX file to another Windows folder and run
any of the above applications on the moved file.

If one of the above applications successfully recovers any messages, count
yourself fortunate. Do *not* import the moved DBX file back into OE!
Recovered messages may be dragged into an open OE folder, but...

Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://insideoe.tomsterdam.com/files/maintain.htm.

Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
</canned reponse>
--
OE6-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx
 
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