IE unable to connect to Internet

  • Thread starter Thread starter Louie Pham
  • Start date Start date
L

Louie Pham

IE8 or Chrome unable to connect to Internet, and network connection
seem fine since I was able to ping outside. I even try to disabke
firewall and that not even help. I could connect from Safemode with
Network. So how do I solve this problem.
 
Louie said:
IE8 or Chrome unable to connect to Internet, and network connection
seem fine since I was able to ping outside. I even try to disabke
firewall and that not even help. I could connect from Safemode with
Network. So how do I solve this problem.
Click to expand...

If you can connect to the outside world in Safe Mode With Networking,
something you have running in Regular Mode is preventing the connection. It
could be malware or something legitimate. The first thing to do is make sure
your computer is completely virus/malware-free so you know you are working
from a clean base:

http://www.elephantboycomputers.com/page2.html#Removing_Malware

If the computer was infected, cleaning it up may solve the issue and you'll
be done. Otherwise the next step is to do clean-boot troubleshooting to
determine what program/process is preventing Internet access in Regular
Mode.

How to troubleshoot a problem by performing a clean boot in Windows Vista -
http://support.microsoft.com/default.aspx?scid=kb;EN-US;929135

Malke
 
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