IE Session Freezes - 2nd Opened Session Works Fine

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Guest

I have a client that now has TWO computers experiencing the same problem
which led me to believe it was spyware or a virus but have come up empty
handed. Here is what happens and here is what I have done so far:

Both are running Windows XP Pro and IE 6.0 SP2. Both computers are figured
to access the internet via the Microsoft Proxy Server in SBS 2003.

Symptom: Open IE and it will load the home page, try to navigate away from
there and IE freezes up and I get the message "The page cannot be displayed"
..

Minimize this session and open a NEW session of IE and everything is fine!
This was happening only to one computer in the office, but now have a second
one with the same problem.

There has been a couple of other quirkey things happening too, such as not
being able to get to Trend Micro System website (however, I think I have
fixed that with all the things I have done so far.) and when you click on the
Windows Update from the Start menu, the browser will not load and will time
out.


I have done the following:

Made sure all updates have been installed
Installed and ran Microsoft AntiSpyware Beta Version
Ran McAfee Anti virus
Ran Trend Micro Systems Housecall Full System Scan
Re-Registared .Dll's
regsvr32 urlmon.dll
Actxprxy.dll
Oleaut32.dll
Mshtml.dll
Browseui.dll
Shell32.dll
Winsock XP Fix: netsh winsock reset
Checked HOSTS file
Deleted all Temp Internet & History files


Any input would be greatly appreciated!

Kburke




Open a second session
 
Kburke said:
I have a client that now has TWO computers experiencing the same
problem which led me to believe it was spyware or a virus but have
come up empty handed. Here is what happens and here is what I have
done so far:

Both are running Windows XP Pro and IE 6.0 SP2. Both computers are
figured to access the internet via the Microsoft Proxy Server in SBS
2003.

Symptom: Open IE and it will load the home page, try to navigate
away from there and IE freezes up and I get the message "The page
cannot be displayed" .

Minimize this session and open a NEW session of IE and everything is
fine! This was happening only to one computer in the office, but now
have a second one with the same problem.

There has been a couple of other quirkey things happening too, such
as not being able to get to Trend Micro System website (however, I
think I have fixed that with all the things I have done so far.) and
when you click on the Windows Update from the Start menu, the browser
will not load and will time out.

I have done the following:

Made sure all updates have been installed
Installed and ran Microsoft AntiSpyware Beta Version
Ran McAfee Anti virus
Ran Trend Micro Systems Housecall Full System Scan
Re-Registared .Dll's
regsvr32 urlmon.dll
Actxprxy.dll
Oleaut32.dll
Mshtml.dll
Browseui.dll
Shell32.dll
Winsock XP Fix: netsh winsock reset
Checked HOSTS file
Deleted all Temp Internet & History files

Kburke
Click to expand...

They might be infested with malware. One program usually does not remove
everything.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

Help with Hijackware
All MS - MVP Sites.
(http://aumha.org/a/parasite.htm)
(http://aumha.org/a/quickfix.htm)
(http://mvps.org/winhelp2002/unwanted.htm)
(http://inetexplorer.mvps.org/Darnit.htm)
(http://www.mvps.org/sramesh2k/Malware_Defence.htm)

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
 
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