IE script error

  • Thread starter Thread starter klberry
  • Start date Start date
K

klberry

My aunt has an approx 5 year old PC running XP. She uses AT&T DSL
with her e-mail running in an AT&T Yahoo IE window rather than Outlook
or OE. Everything was working fine. We installed the Powerpoint
Viewer. Then when she tried to open e-mail messages (actually OPEN -
she can view them in the preview pane), open attachments or send
messages she gets script errors. We uninstalled the Powerpoint
Viewer, but nothing improved. I had her uncheck "display a
notification about every script error" and check "disable script
debugging" in her IE/Tools/Internet Options. Now she doesn't get the
script error messages, but when she tries to do the e-mail operations
listed above nothing happens. Please help. Thanks.
 
Hi,
See if a BHO, Toolbar or other browser add-on is causing this.

[XP SP2] From IE> Tools> Manage add-ons. Disable non-microsoft add-ons to
see if one of them is the culprit.
[Non SP2] Internet Options> Advanced> uncheck "Enable third-party browser
extensions." If either of these helps, you still need to find the
troublesome program. BHO or add-on.
ToolbarCop from http://windowsxp.mvps.org/toolbarcop.htm will help identify
and remove add-ons.
- - -
Clear the Temporary Internet Files
- - -
Try these two commands from Start> Run> cmd [enter]
regsvr32 vbscript.dll [enter]
regsvr32 jscript.dll [enter]

Reinstall/update the scripting engine. Go to
http://www.microsoft.com/downloads/details.aspx?FamilyID=47809025-D896-482E-A0D6-524E7E844D81
for Windows Script 5.7.

Hope this helps,
Don
[MS MVP- IE]
 
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