IE Script Error in Word

  • Thread starter Thread starter Gordon Smith
  • Start date Start date
G

Gordon Smith

When I open up Help in Word, and choose a topic about
graphic, then click the topic "About Graphics in Word" it
displays an icon, click the icon and I get an IE Script
error.
Error states:
Line: 28
Char: 3
Error: Object doesn't support this property or method:
'wdhhctrl_1.HHClick'
Code: 0
URL: mk:@MSITStore:D:\Program%20Files\Microsoft%
20Office\Office\1033
\wdmain9.chm::/html/wddirAboutGraphicsInWord.htm

Do you want to continue running scripts on this page?
Yes or No

This error is occuring on two pc's and not on a third, all
three pc's windows 2000. I have uninstalled office, re-
installed to service pack 3, error still occurs. Does
anyone have any solutions to this error? I have even re-
installed IE 6 SP1.
 
Gordon,
When I open up Help in Word, and choose a topic about
graphic, then click the topic "About Graphics in Word" it
displays an icon, click the icon and I get an IE Script
error.
Error states:
Line: 28
Char: 3
Error: Object doesn't support this property or method:
'wdhhctrl_1.HHClick'
Click to expand...

A number of the security patches for Internet Explorer that Microsoft
has released this year are known to break the HTML Help ActiveX
control, which is the component that provides the navigation
facilities in help files.

The problem is described in Knowledge Base article 822989 and, in most
cases, installing Critical Update 811630 should sort it out.

822989: http://support.microsoft.com/?kbid=822989
811630: http://support.microsoft.com/?kbid=811630

The exception to this is Windows 2000 with Service Pack 4 installed.
In this case you must unregister the HTML Help ActiveX control and
then re-register it, by running the following two commands from a
command prompt:

regsvr32 /u <drive>:\winnt\system32\hhctrl.ocx
regsvr32 <drive>:\winnt\system32\hhctrl.ocx
 
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