IE Reboots System

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Guest

I recently upgraded from 98SE to XP SP2 and have access to the net via WiFi
at home, but recently I've been having trouble with IE causing reboots of my
system. I did do a search here and found someone else having the same
problem, with a suggestion of posible spyware. I do have Spybot S&D 1.3 and
will install it and scan for such crap.

In the meantime, can anything else possibly cause such sudden reboots while
using IE? (viruses, add-on conflicts, etc) I've ruled out hardware issues
since I used my system for 2hrs last night, not with IE, and no reboots
occured.
 
See this site for possible help:
http://inetexplorer.mvps.org/answers.htm#IE_reboot

If no joy, more troubleshooting here:
http://inetexplorer.mvps.org/answers_5.htm#shuts_down

If still no joy....

This may be caused by spyware/malware that's gotten installed on
your system. Use Ad-Aware and/or Spybot Search & Destroy to remove it.

Ad-Aware: http://www.lavasoftusa.com/
Spybot: http://www.safer-networking.org/en/index.html
Good sites on how to install and use Spybot -
http://www.safer-networking.org/en/tutorial/index.html
http://tomcoyote.com/SPYBOT/index1.php

Also download a winsock repair tool, to have just in case cleaning up
anything found breaks it -

Winsock repair tools:
LSPFix- all versions of Windows http://www.cexx.org/lspfix.zip
Winsock2 Fix- Win98, ME
http://www.bu.edu/pcsc/internetaccess/winsock2fix.html
LavaSoft- all versions of Windows-
http://digital-solutions.co.uk/lavasoft/whndnfix.zip

More information here:
http://www.spywareinfo.com/
http://inetexplorer.mvps.org/Darnit.htm
http://www.doxdesk.com/parasite/ - runs a little script when loading page to
check for common parasites

If no joy, in IE go to Tools...Internet Options...Advanced tab, Browsing
section, uncheck "Enable third-party browser extensions", click Apply, click
Okay, reboot. If that solves your problem, then more troubleshooting is
needed to find out exactly which program, or Browser Helper Object (BHO) is
causing this problem. You don't want to leave it at that, as some BHOs are
useful or necessary - like Adobe Acrobat for reading .pdf files or an
essential component of Norton AV. Get BHODemon -
http://www.definitivesolutions.com/bhodemon.htm - read all about BHOs.
Disable all items, and then gradually replace one or two at a time to narrow
down the culprit.

Or if you have IE 6 SP-2 you can do this within the browser:
How to manage Internet Explorer add-ons in Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?scid=kb;en-us;883256

If all the above fails, then the problem could be something new that the
spyware cleaners above don't have in their databases yet. In that case....
HijackThis direct download:
http://www.spywareinfo.com/~merijn/files/hijackthis.zip
Tutorial on how to use HijackThis:
http://www.spywareinfo.com/~merijn/htlogtutorial.html
Then post it's output log to the forum here for analysis and feedback by the
parasite experts:
http://www.spywareinfo.com/forums/
Or the other HijackThis Logs forums listed here:
http://www.spywareinfo.com/~merijn/forums.html

Or try this program to get some of the most nasty malware:
CWShredder direct download:
http://aumha.org/downloads/cwshredder.zip

An alternate resource for all of this and more:
http://www.aumha.org/secure.htm
 
Spy/malware scans were negative. I thought a virus might be at work, Avast
anti-virus caught one trying to get into my system, but a scan of C: was
clean.

The problem was hardware and/or driver oriented since sometimes I got the
message at startup "Thread stuck in device" so I tried replacing the AGP
video card (Matrox Millenium G400).

I tried to use another AGP card thinking the slot might be defective. It
wasn't, so I put the Matrox card back in and reinstalled it's drivers. So
far, no reboots, so it looks like the drivers might have been corrupted.
 
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