IE problems opening web pages

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Guest

Recently upgraded to XP Pro with sp2. Now IE hangs on opening web pages, even
if pages were opened OK on last action. Either action will hang up or nothing
at all happens. Also, in one case, when opening site where a site search was
done, re-opening site retained information from previous search. Happens on
all sites, including this one. Previous system W98 and have other XP
versions, both of which worked/work fine.

Have done spyware and virus scans. As they were clean, this does not appear
to be the problem. Also turned off firewall, turned off pop-up blocker and
and lowered security setting. This does not help either.

This is ridiculous! Need resolution ASAP in simple English, please.
 
pm said:
Recently upgraded to XP Pro with sp2. Now IE hangs on opening web pages,
even
if pages were opened OK on last action. Either action will hang up or
nothing
at all happens. Also, in one case, when opening site where a site search
was
done, re-opening site retained information from previous search. Happens
on
all sites, including this one. Previous system W98 and have other XP
versions, both of which worked/work fine.

Have done spyware and virus scans. As they were clean, this does not
appear
to be the problem. Also turned off firewall, turned off pop-up blocker and
and lowered security setting. This does not help either.

This is ridiculous! Need resolution ASAP in simple English, please.
Click to expand...


Purge the Temporary Internet Files folder.
Delete your old cookies.
What happens now?
 
If I close IE and return to home page, can access web sites again. Or if I
leave the problem site and return to home page or go to another site. Also,
noticed same problem with an online group chat...frequently "sending" chat
would hang and I would have to leave site and return. Seems to me now this is
same problem throughout.

Don't want to have to clean cookies all the time just to navigate web. Have
not experienced this problem at all before upgrade. Did not want to move from
W98 to XP anyway just because of these types of problems, but accounting
program upgrade forced the issue.
 
pm said:
Recently upgraded to XP Pro with sp2. Now IE hangs on opening web
pages, even if pages were opened OK on last action. Either action
will hang up or nothing at all happens. Also, in one case, when
opening site where a site search was done, re-opening site retained
information from previous search. Happens on all sites, including
this one. Previous system W98 and have other XP versions, both of
which worked/work fine.

Have done spyware and virus scans. As they were clean, this does not
appear to be the problem. Also turned off firewall, turned off pop-up
blocker and and lowered security setting. This does not help either.

This is ridiculous! Need resolution ASAP in simple English, please.
Click to expand...

You might be infested with malware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

Help with Hijackware
All MS - MVP Sites.
(http://aumha.org/a/parasite.htm)
(http://aumha.org/a/quickfix.htm)
(http://mvps.org/winhelp2002/unwanted.htm)
(http://inetexplorer.mvps.org/Darnit.htm)
(http://www.mvps.org/sramesh2k/Malware_Defence.htm)

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
 
pm said:
If I close IE and return to home page, can access web sites again. Or if I
leave the problem site and return to home page or go to another site.
Also,
noticed same problem with an online group chat...frequently "sending" chat
would hang and I would have to leave site and return. Seems to me now this
is
same problem throughout.
Click to expand...


So what are one of those "problem sites" that cause IE to hang?
 
--
pm


Frank Saunders said:
You might be infested with malware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

Help with Hijackware
All MS - MVP Sites.
(http://aumha.org/a/parasite.htm)
(http://aumha.org/a/quickfix.htm)
(http://mvps.org/winhelp2002/unwanted.htm)
(http://inetexplorer.mvps.org/Darnit.htm)
(http://www.mvps.org/sramesh2k/Malware_Defence.htm)

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
Click to expand...
 
Upgrade to XP Pro include complete virus cleaning. I also ran EZ AV, Pest
Patrol and AdAware. As I said, found no spyware or malware. Happens on all
sites, including this one.
 
As I said...it happens on ALL sites. It it usually after I have been on a
site and opened several pages. Occasionally it is using the "back" key" but
not always. For example, I just tried to view the first web link you posted
and got "Page Not Available", but sometimes the page will only display the
banner and nothing else, and I will click on "go" or "search" and nothing
happens.

In my chat room, which I have been visiting for 4 years with no problems
using W98, either posting a few words will suddenly take longer or I will be
frozen and have to leave the website completely.

A couple of times I stopped to clean out Internet cookies and files, but
don't want to have to do that constantly. I also reregistered the urlmon.dll,
as suggested in one article from MS. And neither solved the problem.

FYI...I am talking with my computer tech who installed XP Pro who feels it
is not the browser, so he is going to look at the system. He has successfully
installed a number of systems for me and is very proficient and far more
knowledgeable than I am, but the problem is so similar to what others say
they are experiencing, I continue to believe it is the browser.

I'm beginning to feel like the woman who goes into the gas station and tells
the mechanic there's something wrong with the car because it's making a funny
noise, and the mechanic says, "Yeah, right, lady." Then 3 days later the car
breaks down.
 
OK, I see the first link you posted was unavailable. I did look at the second
link you posted. I have reviewed a number of these suggestions and
knowledge-based articles. So far have found nothing that resolves the problem.
 
pm said:
As I said...it happens on ALL sites. It it usually after I have been on a
site and opened several pages. Occasionally it is using the "back" key" but
not always. For example, I just tried to view the first web link you posted
and got "Page Not Available", but sometimes the page will only display the
banner and nothing else, and I will click on "go" or "search" and nothing
happens.
Click to expand...


In spite of your desire for simple English I think you are going to have
to diagnose this symptom into something more specific.

E.g. if by "the banner" you mean the page's proper title (and not an error
title) that would indicate something entirely different than what the standard
"DNS error" message you may be seeing. In that circumstance you could
use View, Source (e.g. press Alt-V,c) to see if there is anything else which
should be showing but is not.

In my chat room, which I have been visiting for 4 years with no problems
using W98, either posting a few words will suddenly take longer or I will be
frozen and have to leave the website completely.
Click to expand...

What is your exact recovery procedure? E.g. just closing IE and opening it
again would be completely different from, say, hanging up a Dial-up connection
and redialing too.

A couple of times I stopped to clean out Internet cookies and files, but
don't want to have to do that constantly. I also reregistered the urlmon.dll,
as suggested in one article from MS. And neither solved the problem.

FYI...I am talking with my computer tech who installed XP Pro who feels it
is not the browser, so he is going to look at the system. He has successfully
installed a number of systems for me and is very proficient and far more
knowledgeable than I am, but the problem is so similar to what others say
they are experiencing, I continue to believe it is the browser.
Click to expand...


Instead of just making that guess why not test it?
E.g. is there another browser that you can use at the same time
which doesn't show the problem symptom? If not, your tech
would have the facts on his side. Alternatively, if you know how
to use telnet to simulate an HTTP connection you could use it.
(See some of my other posts about that if you're interested in that
option.) And before doing that it would make sense to prove that
your DNS server wasn't temporarily unavailable (e.g. using
nslookup.) (I'm just hinting at these things which I suggest often
to others so you can mention them to your tech if he needs more
ideas.)


HTH

Robert Aldwinckle
---
 
Sorry about not knowing all the proper technical terms.

Sometimes I will try to open a page and will only get the top most part with
the name of the site, i.e., the title bar on Windows' site (what I call the
banner.)

Other times I will be in web search or in chat (as happened this morning)
and IE will just freeze up. Refresh does not help. And/or I will get "Page
Not Available." In order to unfreeze, I have to leave the web entirely and
then go back to the website. Dial-up is not a problem as I have high speed
connection via Roadrunner, so always connected.

Computer tech did check new XP system and found no reason for this. When we
checked the modem supplied by RR, we did discover the speed is approx. 1/3 of
what it should be (only 712 kbps.) I am going to swap out this modem, but
wondering if thiswill, in fact, solve the problem.

Tech also checked IP addresses, etc...anything related to problem, in fact.

I have checked connectivity on the occasions where IE is hanging up or
freezing, and modem shows connectivity. In addition, I always check my FTP
connection to verify connectivity - this does not appear to be the problem.
And RR tech tests on modem confirm modem appears to be working.

When you suggest using "Alt-V,c" are you saying I should do this whenever IE
hangs up on a page?

In spite of the problems IE has had, I do prefer working with it as it is
more compatible with MS Office programs. I don't know what other browser I
could install and use...really would just like to know what's going on with
this one.

Thanks for your comments.
 
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