IE not working but still online

[Guest]

Can someone please give me some advice?

Whilst I was looking at some photo's on a website last night (I have used
this website countless times before) I was also chatting to a friend on msn
messenger, I tried to send her a file and messenger crashed, i then had to
restart my system. Since then I have not been able to access Internet
Explorer but can still connect to the internet, I can use msn and yahoo
messenger and skype. I have run a full system scan with Norton Professional
and Spysweeper which has found nothing. I then ran a scan of the hard drive
for errors which also found nothing. I have tried reinstalling drivers etc
that came on the reboot disk that I got with the laptop and nothing again....
I tried to re-install IE 6 and it said I had a newer version so could not
proceed.

Can anyone think of anything else I can try as I ma at my wits end now. I
have a HP compaq laptop running windows xp with service pack 2 and all
updates since. 512 ram, nvidia graphics, IE 6 (I assumed).

 

[Guest]

I should also mention that I have already re-stored to an earlier point, I
have 2 firewalls (have had no problem with these before) ad blocker and pop
up blocker. Windows update is on auto and it did install some on the weekend
after a restart, but I have used it fine up until this problem last night.
Thanks

 

[Jan Il]

Hi Chelle

You may have damaged the Winsock. Try the following and see if it helps.
Also, you should only have one firewall on at a time. They can cause some
conflicts that can lead to other problems.

Winsock Fix Utility
http://www.dfwonline.net/files/WinsockFix.zip
WinsockXP Fix for XP
http://www.spychecker.com/program/winsockxpfix.html
Also, with instructions, at
http://www.iup.edu/house/resnet/winfix.shtm

Hope this helps.

Jan
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

 

[Guest]

Hi Jan

Thank you for your advice, my internet explorer is now working properly.

Chelle

Hi Chelle

You may have damaged the Winsock. Try the following and see if it helps.
Also, you should only have one firewall on at a time. They can cause some
conflicts that can lead to other problems.

Winsock Fix Utility
http://www.dfwonline.net/files/WinsockFix.zip
WinsockXP Fix for XP
http://www.spychecker.com/program/winsockxpfix.html
Also, with instructions, at
http://www.iup.edu/house/resnet/winfix.shtm

Hope this helps.

Jan
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

Can someone please give me some advice?

Whilst I was looking at some photo's on a website last night (I have used
this website countless times before) I was also chatting to a friend on
msn
messenger, I tried to send her a file and messenger crashed, i then had to
restart my system. Since then I have not been able to access Internet
Explorer but can still connect to the internet, I can use msn and yahoo
messenger and skype. I have run a full system scan with Norton
Professional
and Spysweeper which has found nothing. I then ran a scan of the hard
drive
for errors which also found nothing. I have tried reinstalling drivers etc
that came on the reboot disk that I got with the laptop and nothing
again....
I tried to re-install IE 6 and it said I had a newer version so could not
proceed.

Can anyone think of anything else I can try as I ma at my wits end now. I
have a HP compaq laptop running windows xp with service pack 2 and all
updates since. 512 ram, nvidia graphics, IE 6 (I assumed).

 

[Jan Il]

Hi Chelle

Hi Jan

Thank you for your advice, my internet explorer is now working properly.

Chelle

You're very welcome! I'm very glad to hear you were able to resolve your
problem. Good job!

Thank you very much for posting back and letting us know what worked for
you, and for the benefit of other readers who might have a similar problem.

Jan
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.
..

Hi Chelle

You may have damaged the Winsock. Try the following and see if it helps.
Also, you should only have one firewall on at a time. They can cause
some
conflicts that can lead to other problems.

Winsock Fix Utility
http://www.dfwonline.net/files/WinsockFix.zip
WinsockXP Fix for XP
http://www.spychecker.com/program/winsockxpfix.html
Also, with instructions, at
http://www.iup.edu/house/resnet/winfix.shtm

Hope this helps.

Jan
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

Can someone please give me some advice?

Whilst I was looking at some photo's on a website last night (I have
used
this website countless times before) I was also chatting to a friend on
msn
messenger, I tried to send her a file and messenger crashed, i then had
to
restart my system. Since then I have not been able to access Internet
Explorer but can still connect to the internet, I can use msn and yahoo
messenger and skype. I have run a full system scan with Norton
Professional
and Spysweeper which has found nothing. I then ran a scan of the hard
drive
for errors which also found nothing. I have tried reinstalling drivers
etc
that came on the reboot disk that I got with the laptop and nothing
again....
I tried to re-install IE 6 and it said I had a newer version so could
not
proceed.

Can anyone think of anything else I can try as I ma at my wits end now.
I
have a HP compaq laptop running windows xp with service pack 2 and all
updates since. 512 ram, nvidia graphics, IE 6 (I assumed).