IE not responding

  • Thread starter Thread starter Lisa Casey
  • Start date Start date
L

Lisa Casey

Hi,

I am working with a Windows XP home computer. All of a sudden, Internet
Explorer will stop responding as soon as it attempts to load the home page.
This computer belongs to a friend and she has lost her XP CD that came with
the computer. Everything I have found to try to help (repair IE, running
SFC, etc.) says that youi have to have the CD. Is there any other way I can
try to fix this?

Thanks,

Lisa Casey
 
Lisa Casey said:
Hi,

I am working with a Windows XP home computer. All of a sudden, Internet
Explorer will stop responding as soon as it attempts to load the home page.
This computer belongs to a friend and she has lost her XP CD that came with
the computer. Everything I have found to try to help (repair IE, running
SFC, etc.) says that youi have to have the CD. Is there any other way I can
try to fix this?

Thanks,

Lisa Casey
Click to expand...

Perform these steps one-by-one:

1= Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit or you can send them here in your next
post) and click [OK] to confirm your Changes.

Click on Advanced Tab and scroll down under the browsing option and uncheck
this box:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) and click Apply
then Ok to close your IE Properties.

Scan your computer with online scanner from here:
http://www.avast.com
http://www.trendmicro.com
And also for malwares from here:
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D

2- Open a Run command and type in these command one-by-one:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]

netsh winsock reset click [OK]

Reboot your machine and try the Internet.
BTW, if you have the XP CD the same with SP2 you can use this to repair any
broken/damaged files/folders.
Hope this help.
Regards,
nass
 
Hi,

nass said:
BTW, if you have the XP CD the same with SP2 you can use this to repair
any
broken/damaged files/folders.
Hope this help.
Regards,
Click to expand...

Are you saying that if I have a Windows XP CD myself (not the one that came
with my friends computer) that I can use it if I try to do a spf, etc.? I
thought a XP machine would balk if you tried to use a XP CD other than the
specific one that the software was originally installed from. (But I could
certainly be wrong!).

Lisa
 
Lisa Casey said:
Hi,



Are you saying that if I have a Windows XP CD myself (not the one that came
with my friends computer) that I can use it if I try to do a spf, etc.? I
thought a XP machine would balk if you tried to use a XP CD other than the
specific one that the software was originally installed from. (But I could
certainly be wrong!).

Lisa
Click to expand...

Which I'm saying is if you have the *same Specs* of the CD like (OEM, Full
Retail) like your friend Computer (if she have OEM machine and you have the
same OEM XP Recovery CD) you can use it to perform a System Recovery Console
or if you want to run the System File Checker (SFC).
If you have a damaged files/folder and run the System File Checker (SFC) by
opening the Run Command and type in:
sfc /scannow click [OK] and if it prompt you ( the system) to insert the
CD (XP SP2) put the XP CD in for the system to repair the files/folders being
found or you can change the path to where the SP2 package located here:
C:\Windows\ServicePackfiles\i386
HTH.
Let us know.
Regards,
nass
 
Lisa said:
Hi,



Are you saying that if I have a Windows XP CD myself (not the one
that came with my friends computer) that I can use it if I try to do
a spf, etc.? I thought a XP machine would balk if you tried to use a
XP CD other than the specific one that the software was originally
installed from. (But I could certainly be wrong!).
Click to expand...


If the CD's characteristics are the same (Professional vs. Home, Retail vs.
OEM, Full vs. Upgrade, etc.) they are identical. If, for example, you use a
Home Upgrade CD, there's no way anything can balk if it's not the original
one, because there's no way it can be told apart from the original one.
 
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