IE locks up

  • Thread starter Thread starter Ken
  • Start date Start date
K

Ken

Hello,
I have a Dell Demension 8400 that was new in January 05. Since the day I
got it, Internet explorer hangs to the point where I have to press and hold
the power button. This only happens when I click a link to a web page
after it resumes from standby. I have tried Dell email support with no
luck. When XP pro resumes, I sometimes get a info box that says network
connection is lost and check cables. I have this machine networked with a
second desktop. It is not always turned on when I get the error message.
My other XP Pro desktop computer does not have this problem. I am about to
pull out my hair. It does it with the updates for XP or without them. I
have tried all the updated drivers with no success. I have the latist 05
bios. I have tried to do a clean install, but when I install the SATA
drivers using the F6 method I get stop errors. When I don't hit F6 to load
the SATA driver I can get a clean install but there is no option for suspend
or hibernate.
I sure could use some help,
thanks,
Ken
 
See this article for possible help:

You lose access to network resources after you resume your Windows XP-based
computer from standby
http://support.microsoft.com/default.aspx?scid=kb;en-us;890042

Do you have XP SP-2 installed? That includes a lot of fixes for
standby/hibernation issues. I would assume that since you got your system
this past January, it at least has XP SP-1 on it.

Other possible issues?
System Standby Disconnects Modem Connections
http://support.microsoft.com/default.aspx?scid=kb;en-us;305618
The computer does not resume from hibernation correctly in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;815304
Your Computer Loses IEEE 1394 Network Connectivity When You Resume from
Suspend or Hibernate
http://support.microsoft.com/default.aspx?scid=kb;en-us;317485 (don't know
how the problem system is networked)
Universal serial bus devices may not always be detected when you start or
resume the computer in Windows 2000 or in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;810090

There has been a ton of issues with systems after standby/hibernate over the
years - some components just don't handle that situation well. If no joy,
post this issue to a Windows XP-specific newsgroup. Or just don't use that
power scenario with your desktop system as those are mainly aimed at
notebooks anyways.
 
Yes, the computer came with SP2 installed. I will check out the links you
provided.
Thanks a ton,
Ken
 
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