IE loading and coonecting to website problem

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Guest

pe someone can help!

Am running ME and have half of IE6 installed. Normally connect using
broadband (Tiscali), sometimes dial-up (Freeserve aka Wanadoo). Have
reinstalled AOL so can have web access to resolve the following problem.

Basically I cannot get finish loading IE6, this at the part when it seeks
sites to download the full software. I have "ie6setup" and when using the
wizard (via Run) get to the point of connecting to websites and then the PC
fails to connect. Have had one partial download with Broadband disconnected.

Old versions of IE also do not connect. I know the broadband is working as
the wireless router is working for my old and slow laptop.

This could be a problem of with some sort of system dial up connection
within this PC, that which would instruct the PC to open up a live IE
connection.

Having transferred IE6 files from my laptop I can get the IE browsing screen
open (IEXPLORE.EXE) but the page doers not connect.

Am not sure if a fully successful ie6 load will resolve the problem...as I
think some past virus in conjunction with removing Zone Alarm may have
something to do with this.

Any expertise very gratefully appreciated - please!

Thanks


John

Ps Have reloaded AOL & ME (Freeserve/Wanadoo will not reload as it
recognises IE as only partially installed)
 
Bemused said:
pe someone can help!

Am running ME and have half of IE6 installed. Normally connect using
broadband (Tiscali), sometimes dial-up (Freeserve aka Wanadoo). Have
reinstalled AOL so can have web access to resolve the following
problem.

Basically I cannot get finish loading IE6, this at the part when it
seeks sites to download the full software. I have "ie6setup" and when
using the wizard (via Run) get to the point of connecting to websites
and then the PC fails to connect. Have had one partial download with
Broadband disconnected.

Old versions of IE also do not connect. I know the broadband is
working as the wireless router is working for my old and slow laptop.

This could be a problem of with some sort of system dial up connection
within this PC, that which would instruct the PC to open up a live IE
connection.

Having transferred IE6 files from my laptop I can get the IE browsing
screen open (IEXPLORE.EXE) but the page doers not connect.

Am not sure if a fully successful ie6 load will resolve the
problem...as I think some past virus in conjunction with removing
Zone Alarm may have something to do with this.

Any expertise very gratefully appreciated - please!

Thanks


John

Ps Have reloaded AOL & ME (Freeserve/Wanadoo will not reload as it
recognises IE as only partially installed)
Click to expand...

These instructions are from Jim Byrd:

Yours is a fairly common complaint, and this is my standard spiel
about such install problems. There are three things you might want to
check. In any of these install fixes, to quote Steve Cochran, "It is
essential that no "interfering" software be running during the install and
subsequent reboot. This is particularly true of antivirus software. Most
or many of the corrupt installs involve installations while AV or other
software is loaded and these prevent the ability of the setup process to
upgrade dlls, and consequently installations fail or are incomplete." In
addition, I would suggest disabling ALL Norton software, particularly System
Doctor, if present.

Fix # 1: Try running ie6setup in Safe Mode. This was suggested by
Microsoft Support to one correspondent and worked for him after he had tried
the fixes described below. If it doesn't for you then try the following.

Fix # 2: First, make sure in Win Explorer/Tools/FolderOptions/View that you
show hidden and system files and show extensions. If your OS is NT, then
you MUST be logged on as Administrator both to install and for the first
reboot. Based on my own experience, I believe this is also a good practice
for Win2k, but MS does not say it's required in that case.

Look in your c:\windows\inf folder and see if you find any files named
oemxx.inf which have a length of 0 (zero), where the xx can be any number.
There could be potentially many thousands. If you do, you need to erase
these. To do this, first select the c:\windows\inf folder, then hit Search.
In the Search pane on the left, enter oem*.inf and down at the bottom click
Size and At Most and 1 (one). Then do Search. When it finishes, you should
have all of the zero length oemxx.inf files listed in the right pane along
with possibly some of size 1K. Do CNTL A to select all of them. Now hold
down CNTL while you click on (de-select) all of those at the top that are
1K, so the only the 0K size files are left selected. Now hold down SHIFT
and click DELETE to delete the zero length oemxx.inf files without sending
them to the Recycle Bin. It will take some time if you've a lot of these
files, so be patient. You'll know when it's done.

Now re-start your computer into DOS and run Scandisk C:, fixing any errors.
If you're not NT or Win2k, also run Scanreg /fix. Re-boot to Windows and
defrag your computer (which will also probably take a little time), and try
your install again from Safe mode.. If it works, fine.

Fix # 3: If not, or if you didn't have such zero length oemxx.inf type
files to start with, try the following. Find the c:\program files\internet
explorer\uninstall information folder (It may be named something slightly
different depending on your operating system, for example, just Uninstall in
WinME.) It probably will be hidden, and you will have to un-hid it. Right
click on the folder, select properties, then un-tick the Hidden attribute.
(If you don't have this folder, then create an empty one named: c:\program
files\internet explorer\uninstall information - now try your install again
in Safe mode, re-selecting all components, even those already bolded. See
below.)

Now create a new empty folder and call it something like "IE Delete Backup".
Move the contents of the \uninstall information folder to the new folder you
created. (Just the contents - leave the old folder there.) Now try the
install again from the start in Safe mode, re-selecting all components, even
those already bolded, that you want using the Advanced option, and see if
this works. It has in many, many cases, but not all. If it doesn't, you
can just restore the files you saved in "IE Delete Backup". Let us know how
you make out, so that if this doesn't help, perhaps someone else can suggest
something else for you. Regards, Jim Byrd

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
 
Many thanks Frank..a lot to try but here is the silly question.....I have a
Dell Dimension PC but do not know how to go to safe mode (have never had to
do this). Can you or anyone please educate me on this.

Thanks again


John
 
Bemused said:
Many thanks Frank..a lot to try but here is the silly question.....I
have a Dell Dimension PC but do not know how to go to safe mode (have
never had to do this). Can you or anyone please educate me on this.

Thanks again
Click to expand...

While the computer is starting keep pressing F8 until a menu appears, then
choose Safe Mode.

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
 
Frank,

Many thanks..got IE6 downloaded (kept closing all running software and
coiuld then download about 500k before stalling... after about 30 sign ups
and restarts - got the file!!).

Howewver if using broadband I get "Forbidden 403 accesss denied by Acces
Control List" (and the help index stalls on this issue) and if by AOL dial-up
the usual page cannot be displayed.

Content Advisor is off and settings look okay, as preciously when
working...ideally wish to resolve the Access Control List issu. first..any
ideas please.

Thanks again

John
 
Bemused said:
Frank,

Many thanks..got IE6 downloaded (kept closing all running software and
coiuld then download about 500k before stalling... after about 30
sign ups and restarts - got the file!!).

Howewver if using broadband I get "Forbidden 403 accesss denied by
Acces Control List" (and the help index stalls on this issue) and if
by AOL dial-up the usual page cannot be displayed.

Content Advisor is off and settings look okay, as preciously when
working...ideally wish to resolve the Access Control List issu.
first..any ideas please.

Thanks again

John
Click to expand...

"Access Denied By Access Control List" Error Message When You Open a Web
Page
http://support.microsoft.com/kb/316699

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
 
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