IE Launches Slow - Tried uninstalling Java v 6

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G

Guest

Hi,

Internet Explorer launches very slowly and I have been researching this for
about a month now. We haven't loaded any new software but I did try
uninstalling all java entries in add/remove but nothing has helped. Any
other suggestions? BTW, when I run in safe mode IE launches fine.

thanks,

j.
 
In proxybox had this to say:

My reply is at the bottom of your sent message:
Hi,

Internet Explorer launches very slowly and I have been researching
this for about a month now. We haven't loaded any new software but I
did try uninstalling all java entries in add/remove but nothing has
helped. Any other suggestions? BTW, when I run in safe mode IE
launches fine.

thanks,

j.
Click to expand...

This isn't going to be a very quick process but I'd check for add-ons that
are slowing things down.

Open IE
Click on Tools
Click on Internet Options
Click on Programs
Click on Manage Add-ons

Then, well, disable all of 'em. Don't delete them. Then, yes this is the fun
part, enable one. Close IE and restart it. Loading fast? Try again by
enabling yet another one. There's a chance that this is malware related.

G³ - Windows > All Platforms + General: Malware Cleaning and Repair:
http://kgiii.info/windows/all/general/malwarefix.html

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"At present I am, as you know, fairly busy, but I propose to devote my
declining years to the composition of a textbook which shall focus the
whole art of detection into one volume." - Sherlock Holmes
 
I appreciate the fast response!!! I will give that a try. I figure it'll be
worth the investment if it works.

I used spybot and found bearshare on the pc which I attempted to remove.
The entry, according to spybot, wasn't able to be removed. I tried going to
the registry entry directly and I still couldn't delete it. Do you think
this is what is causing the problem? Is there a specific scanner that you
recommend to find and remove malware?

Thanks,

j.
 
Hi,
Is Bearshare listed in add/remove programs? A program like Bearshare could
definitely cause this problem.

See these sites for additional help with malware:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
Malware Cleaners and Repair:
http://kgiii.info/windows/all/general/malwarefix.html827315
Unexplained computer behavior may be caused by deceptive software:
http://support.microsoft.com/default.aspx?scid=827315
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

Hope this helps,
Don
[MS MVP- IE]
 
In proxybox had this to say:

My reply is at the bottom of your sent message:
I appreciate the fast response!!! I will give that a try. I figure
it'll be worth the investment if it works.

I used spybot and found bearshare on the pc which I attempted to
remove. The entry, according to spybot, wasn't able to be removed. I
tried going to the registry entry directly and I still couldn't
delete it. Do you think this is what is causing the problem? Is
there a specific scanner that you recommend to find and remove
malware?

Thanks,

j.
Click to expand...

To add to what Don's said... No. I'd recommend a good scanner - any good
one - to find and name the problematic software but I recommend manual
removal. Always. Invariably. Finding the hooks into the OS and the likes is
far to complex a task for anti-crapware software to do well and to do
completely. There may be specialized products specifically for removal of
your program though. Those I'd recommend (if they're from reputable people)
but nothing generic for the removal process.

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"At present I am, as you know, fairly busy, but I propose to devote my
declining years to the composition of a textbook which shall focus the
whole art of detection into one volume." - Sherlock Holmes
 
Sorry for the delay. My email host's spam filter is screwed up and I have
been receiving thousands of emails a day. Yuck.

Yes, I removed bearshare with add/remove programs. I just have the registry
entry that is left that spybot found but I can't remove it manually. It
always says it is in use. What is the best way to manually remove bearshare?

Thanks,

j.
 
Hi,
You have probably successfully uninstalled Bearshare. But what's the exact
registry entry that Spybot found?

Don
[MS MVP- IE]
 
Sorry for the delay. My email was screwed up.

The following registry entry does not delete with spybot or manual removal.
When I use manual removal, windows says that it is in use and cannot be
deleted. I tried deleting it in safe mode and it would not let me do it.

HKEY_CLASSES_ROOT\CLSID\{558EC983-BEDB-9168-B2DE-31DBF0EE543E}

thanks.
 
Found the culprit! Galen thanks for the tip about adding and subtracting
plug ins to determine which program is causing the problem. After performing
the procedures, I found that scriptsn.dll is causing the delay. This is a
McAfee antivirus related dll. I can disable it but I'm not sure if it is
important.

Thanks for all the help.
 
In proxybox had this to say:

My reply is at the bottom of your sent message:
Found the culprit! Galen thanks for the tip about adding and
subtracting plug ins to determine which program is causing the
problem. After performing the procedures, I found that scriptsn.dll
is causing the delay. This is a McAfee antivirus related dll. I can
disable it but I'm not sure if it is important.

Thanks for all the help.
Click to expand...

Ah... Hmm... It is likely important. You might want to go ahead and contact
McAfee and let them know as well as checking for any updates to the program
itself. Then again, so long as the real-time scanning is enabled hooking
into the browser /shouldn't/ be needed. Personally I'd never have it
installed but if I did I'd go ahead and disable it and see what happened.
Doing so will likely negate all warranties in the State of Michigan and make
it illegal to dress like a chicken on a pogo stick in the State of
California and may result in your anti-virus product no longer working
properly. All of which, if the real time scanning is effective and enabled,
shouldn't be too important.

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"At present I am, as you know, fairly busy, but I propose to devote my
declining years to the composition of a textbook which shall focus the
whole art of detection into one volume." - Sherlock Holmes
 
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