IE is not working... Not opening at all.

[Guest]

Hi guys,

I encountered an eorr. The event ID is 100. and the description is
Faulting application iexplorer.exe, version 6.0.2900. 2180, faulting module
wininet.dll, version 6.0.2900.2518, fault address 0x00004cff.

Due to this problem, IE is not opening and if opened, immediately give the
error, A problem has occured on the application and closed. Can you help
out. I tried to upgrade or update the s/w, after encountering this problem,
but it is not allowing. I am using Windows XP SP2.

 

[Don Varnau]

Hi,
Wininet errors are very often caused by a corrupted cache (Temporary
Internet Files folder.)

Try deleting the Temporary Internet Files folder for the affected user
account. Make sure that you can see hidden files (Folder Options> View) Then
login as another user with administrator privileges, or from the machine's
default administrator account (startup in safe mode) and delete the affected
TIF folder from Windows Explorer. It will be at [C:\Documents and
Settings\username\Local Settings\Temporary Internet Files]

315222 - A description of the Safe Mode Boot options in Windows XP:
http://support.microsoft.com/default.aspx?scid=315222

You would not be able to delete this folder when logged in as
yourself- it's "In use." You should be able to delete it from the
Administrator account.

It's often recommended that the TIF folder size be set to about 50 MB.
That's set at Internet Options> General> Temporary Internet Files> Settings.

Hope this helps,
Don
[MS MVP- IE]

 

[Guest]

Thanks for the info. But I did all these, what you said, very long back.
Still the problem persists. Any other solutions?
--
Thanks
Julie

Hi,
Wininet errors are very often caused by a corrupted cache (Temporary
Internet Files folder.)

Try deleting the Temporary Internet Files folder for the affected user
account. Make sure that you can see hidden files (Folder Options> View) Then
login as another user with administrator privileges, or from the machine's
default administrator account (startup in safe mode) and delete the affected
TIF folder from Windows Explorer. It will be at [C:\Documents and
Settings\username\Local Settings\Temporary Internet Files]

315222 - A description of the Safe Mode Boot options in Windows XP:
http://support.microsoft.com/default.aspx?scid=315222

You would not be able to delete this folder when logged in as
yourself- it's "In use." You should be able to delete it from the
Administrator account.

It's often recommended that the TIF folder size be set to about 50 MB.
That's set at Internet Options> General> Temporary Internet Files> Settings.

Hope this helps,
Don
[MS MVP- IE]

Hi guys,

I encountered an eorr. The event ID is 100. and the description is
Faulting application iexplorer.exe, version 6.0.2900. 2180, faulting module
wininet.dll, version 6.0.2900.2518, fault address 0x00004cff.

Due to this problem, IE is not opening and if opened, immediately give the
error, A problem has occured on the application and closed. Can you help
out. I tried to upgrade or update the s/w, after encountering this problem,
but it is not allowing. I am using Windows XP SP2.

Thanks
Julie

 

[Jan Il]

Hi Julie

You said you had tried to update/upgrade the software but it didn't allow
it. How are you trying to update/upgrade the s/w? Are you doing a repair or
reinstall of the OS? What is the exact wording of the error message(s) you
are getting when it won't allow it?

Jan
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

 

[Guest]

Hi,

I tried the Windows update site for updating and for checking the file
system I did sfc/scannow. Now Microsoft providing, online check up on the OS
and its (Microsoft) components for any change or corrupt of the file. But
for this, I have to use IE only. Since my IE is not working, I couldn't do
anything. Online checkup is very good option and only available for genuine
products.
--
Thanks
Julie

Hi Julie

You said you had tried to update/upgrade the software but it didn't allow
it. How are you trying to update/upgrade the s/w? Are you doing a repair or
reinstall of the OS? What is the exact wording of the error message(s) you
are getting when it won't allow it?

Jan
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

 

[Don Varnau]

Hi,
Deleting the History folder (similar to deleting the TIF folder) may help.

Other possibilities at
http://inetexplorer.mvps.org/archive/answers_5.htm#wininet

This might be a problem caused by malware or even a legitimate third-party
program.

From Control Panel> Internet Options> Programs> Manage add-ons. Disable
non-microsoft add-ons to see if one of them is the culprit.

Disable (for diagnostic purposes) programs such as pop-up blockers,
security, toolbars and other add-ons for IE, anti-virus, etc. Take a look at
any program that might be interfering with IE. You may have to reconfigure,
reinstall, or not reinstall, a program. Turn on the Windows Firewall (from
Control Panel or Security Center) before disabling a third-party firewall.

See these sites for help with malware:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

Hope this helps,
Don
[MS MVP- IE]

Thanks for the info. But I did all these, what you said, very long back.
Still the problem persists. Any other solutions?

Thanks
Julie

Hi,
Wininet errors are very often caused by a corrupted cache (Temporary
Internet Files folder.)

Try deleting the Temporary Internet Files folder for the affected user
account. Make sure that you can see hidden files (Folder Options> View) Then
login as another user with administrator privileges, or from the machine's
default administrator account (startup in safe mode) and delete the affected
TIF folder from Windows Explorer. It will be at [C:\Documents and
Settings\username\Local Settings\Temporary Internet Files]

315222 - A description of the Safe Mode Boot options in Windows XP:
http://support.microsoft.com/default.aspx?scid=315222

You would not be able to delete this folder when logged in as
yourself- it's "In use." You should be able to delete it from the
Administrator account.

It's often recommended that the TIF folder size be set to about 50 MB.
That's set at Internet Options> General> Temporary Internet Files> Settings.

Hope this helps,
Don
[MS MVP- IE]

Hi guys,

I encountered an eorr. The event ID is 100. and the description is
Faulting application iexplorer.exe, version 6.0.2900. 2180, faulting module
wininet.dll, version 6.0.2900.2518, fault address 0x00004cff.

Due to this problem, IE is not opening and if opened, immediately give the
error, A problem has occured on the application and closed. Can you help
out. I tried to upgrade or update the s/w, after encountering this problem,
but it is not allowing. I am using Windows XP SP2.

 

[Jan Il]

Hi Julie

See if you can do the following:

1. On the Tools menu in Internet Explorer, click Internet Options.
2. Click the Advanced tab.
3. Click to clear the Use inline AutoComplete for Web addresses and Use
inline AutoComplete for Windows Explorer check boxes.
4. Click OK.
5. Reboot your computer. Press and hold down F8 while the computer boots to
display the Startup menu.
6. Choose Command Prompt Only, and then press ENTER.
7. Type the following items, pressing ENTER after each item:
cd\windows
deltree downlo~1
deltree tempor~1
deltree history
deltree cookies
NOTE: Press Y if you are prompted to confirm any deletion.

8. Reboot your your computer normally.
9. On the Tools menu in Internet Explorer, click Internet Options.
10. Click the Advanced tab.
11. Click to select the Use inline AutoComplete for Web addresses and Use
inline AutoComplete for Windows Explorer check boxes.
12. Click OK.
You can test the AutoComplete feature by typing several different addresses
in the Address box (one at a time): 1. Type www.msn.com and load the page.
2. Type www.yahoo.com and load the page.
3. Type www.msn and see if the AutoComplete list is displayed.

From:
Error Message: Iexplore Caused an Invalid Page Fault in Module Wininet.dll
http://support.microsoft.com/?kbid=243713

Hope this helps.

Jan
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

Hi,

I tried the Windows update site for updating and for checking the file
system I did sfc/scannow. Now Microsoft providing, online check up on the
OS
and its (Microsoft) components for any change or corrupt of the file. But
for this, I have to use IE only. Since my IE is not working, I couldn't
do
anything. Online checkup is very good option and only available for
genuine
products.
--
Thanks
Julie

Hi Julie

You said you had tried to update/upgrade the software but it didn't allow
it. How are you trying to update/upgrade the s/w? Are you doing a repair
or
reinstall of the OS? What is the exact wording of the error message(s)
you
are getting when it won't allow it?

Jan
MS MVP - Windows IE/OE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other
readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

Hi guys,

I encountered an eorr. The event ID is 100. and the description is
Faulting application iexplorer.exe, version 6.0.2900. 2180, faulting
module
wininet.dll, version 6.0.2900.2518, fault address 0x00004cff.

Due to this problem, IE is not opening and if opened, immediately give
the
error, A problem has occured on the application and closed. Can you
help
out. I tried to upgrade or update the s/w, after encountering this
problem,
but it is not allowing. I am using Windows XP SP2.