Hi
Just browsing for a solution for my downloading problems when I came across
yours. The following portion is from an e-mail from Microsoft Support.
Dear Cynthia,
Thank you for taking the time to reply. Your time and efforts are appreciated.
From your description, I understand that we encountered an Active X error
when performing updates. We cannot find the ".NET Framework-reliant
components" options. We shall be working to resolve this specific issue
through the course of the case. If I have misunderstood your concern, please
let me know.
I understand the inconvenience you have experienced. Please be assured that
I will try my best to assist you in resolving our issue.
From the screenshot, I found that error code 0x80080206 occurred when trying
to validate Windows. Error code 0x80080206 means that Internet settings do
not allow the genuine ActiveX control to run properly or user may not be the
system administrator of the machine.
CAUSE:
This issue can occur if subkeys are missing from the registry.
RESOLUTION:
To resolve this issue, add the required subkeys to the registry. To do this,
follow these steps:
1. Click Start, click Run, type Notepad.exe, and then click OK.
2. Paste the following text in the Notepad document:Windows Registry Editor
Version 5.00
=============================================================== (Please do
not copy this line)
[HKEY_CLASSES_ROOT\CLSID\{0000031A-0000-0000-C000-000000000046}]
@="ClassMoniker"
[HKEY_CLASSES_ROOT\CLSID\{0000031A-0000-0000-C000-000000000046}\InprocServer32]
@="ole32.dll"
[HKEY_CLASSES_ROOT\CLSID\{0000031A-0000-0000-C000-000000000046}\ProgID]
@="clsid"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\CLSID]
@="{0000031A-0000-0000-C000-000000000046}"
=============================================================== (Please do
not copy this line)
3. Click File, and then click Save.
4. In the Save in box, click Desktop.
5. In the File name box, type KB909889.reg.
6. In the Save as type box, click All Files, and then click Save.
7. Click File, and then click Exit.
8. On the desktop, double-click KB909889.reg, and then click Yes to add the
information to the registry.
9. Click OK to confirm that the information in the KB909889.reg file has
been added to the registry.
10. Restart the computer.