IE has experienced an internal error and will have to restart.

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Guest

I get this message almost every time I get on the internet. I then have to
restart and repeat the process. Even though I can only get rid of the window
by clicking the do it box, I can usually still work on web sites, etc. - with
the huge error box in the foreground (impossible to do anything to close it
without restarting), moving it out of the way as much as is possible. Athe
same time, get a "Not responding note" when I check status via Ctl Alt Del
and status window is up. MSN Mail also stops responding at times as well, or
fails to connect. All of this popped up after I installed SP2, which took
several download sessions to completely download. Any ideas to stop this
stuff? I would like to go on the internet and stay there, and read my mail
and send, like the old days, you know?
 
In Bill B <[email protected]> had this to say:

My reply is at the bottom of your sent message:
I get this message almost every time I get on the internet. I then
have to restart and repeat the process. Even though I can only get
rid of the window by clicking the do it box, I can usually still work
on web sites, etc. - with the huge error box in the foreground
(impossible to do anything to close it without restarting), moving it
out of the way as much as is possible. Athe same time, get a "Not
responding note" when I check status via Ctl Alt Del and status
window is up. MSN Mail also stops responding at times as well, or
fails to connect. All of this popped up after I installed SP2, which
took several download sessions to completely download. Any ideas to
stop this stuff? I would like to go on the internet and stay there,
and read my mail and send, like the old days, you know?
Click to expand...

Try this first:

How to reinstall or repair Internet Explorer and Outlook Express ...:
http://support.microsoft.com/kb/318378

If that doesn't work then check for malware or the like. Below are my cookie
cutter clipboard contents... Sorry but they're all I've got ;) They'll be
handy and they're all effective and free. Specifically check the virus,
trojan, and spyware sections.

Firewalls:
www.agnitum.com - Outpost Personal Firewall
http://smb.sygate.com/products/spf_standard.htm - Sygate Personal Firewall
www.kerio.com/us/kpf_download.html - Kerio Personal Firewall

Virus:
www.grisoft.com - AVG
www.antivir.com - AntiVir
www.clamwin.com - ClamWin
http://www.my-etrust.com/microsoft/index.cfm - CA eTrust*

Spyware:
www.lavasoft.de - AdAware
http://security.kolla.de/ - Spybot
http://www.microsoft.com/athome/security/spyware/software/default.mspx -
Microsoft Anti-Spyware Beta

Trojan:
www.emsisoft.com/en/software/free/ - a
http://swatit.org/

All of these are free for home use. All of them are acceptable solutions to
your security needs.
Does not provide full real-time scanning engine.

*My understanding CA is available free for a limited time. Please note that
the page says this:
@free software offer expires 2/1/05.@
The number of times it has been given out as a viable option leads me to
believe that this has been extended. You should, of course, verify this on
your own.

Galen
 
Thnx - I'll give this a try. Will come back and advise if any success. I
really appreciate the help.
 
Bill B said:
I get this message almost every time I get on the internet. I then have to
restart and repeat the process. Even though I can only get rid of the
window
by clicking the do it box, I can usually still work on web sites, etc. -
with
the huge error box in the foreground (impossible to do anything to close
it
without restarting), moving it out of the way as much as is possible. Athe
same time, get a "Not responding note" when I check status via Ctl Alt Del
and status window is up. MSN Mail also stops responding at times as well,
or
fails to connect. All of this popped up after I installed SP2, which took
several download sessions to completely download. Any ideas to stop this
stuff? I would like to go on the internet and stay there, and read my mail
and send, like the old days, you know?
Click to expand...

First eliminate any spyware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

CAUTION!!!!! Removing some spyware can damage the Winsock stact. Before
you try to remove spyware using any of these programs , download a copy of
LSP-Fix - a free program to repair damaged Winsock 2 stacks (all Windows
versions)
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
CMD
In the command window type
netsh winsock reset

See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.intermute.com/products/cwshredder
**Post your HijackThis log to
http://forums.spywareinfo.com/
http://forums.tomcoyote.org/
http://castlecops.com/forum67.html
http://www.wilderssecurity.com/ or the Spyware forum at
http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.

See this link for information about malware:
http://arstechnica.com/articles/paedia/malware.ars

If nothing there helps, please post back to this thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
 
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